V300 Camera Battery Maintenance; Random Rebooting Or Random Power Off; Battery Percentage Reports At 0% Battery Life Remaining; V300 Will Not Power On Or Off - Motorola V300 User Manual

About the Features of the V300 Camera

V300 Camera Battery Maintenance

You may need to clean your battery and camera contacts if your camera shows any of these
signs,

Random rebooting or random power off

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The battery percentage on the display abruptly reports 0% battery life remaining
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The V300 will not power on or off outside of the dock
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Random rebooting or random power off
The V300 powers off or reboots when docked or undocked or other shock type events occur. An
abrupt reboot causes the camera to initiate a System Recovery message. The recovery can take
up to 4 minutes to complete. Contamination on the battery or camera contacts can cause these
symptoms. Follow the cleaning instructions for the battery provided here.

Battery percentage reports at 0% battery life remaining

V300 camera battery life indicator on the LCD display is showing 0% battery life remaining. This
typically occurs at power on or when undocked from charging and upload station or base. Low
Battery may show briefly on the camera display. Contamination on the battery contacts can cause
these symptoms. Follow the cleaning instructions for the battery provided here.

V300 will not power on or off

The camera powers up when docked but after it is removed from the dock the power button is
unresponsive or must be held for an extended time. Follow the cleaning instructions for the battery
and camera provided here.

Causes for these problems

Root cause analysis has proven that contaminated battery contacts on both the battery and
camera contacts prevent good electrical connection. Contamination can encompass many foreign
materials such as accumulated residue from, surface disinfectants or sanitizers, dirt, fibers,
liquids, food and other non conductive material on the contact surfaces. These can cause
intermittent connection to the battery.
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V300 Body-Worn Camera User Guide
WGD00169 Revision C