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204
If Something Goes Wrong
Problems that are easy to fix
To close a program that has stopped responding:
1
Press
2
Click Windows Task Manager.
The Windows Task Manager window appears.
3
Click the Applications tab.
If a program has stopped responding, the words "not
responding" appear beside its name in the list.
4
Select the program you want to close, then click End
Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 3.
5
Close the remaining programs one by one by selecting
the program name, then End Task.
6
Click Start, Turn off computer.
7
The Turn off computer window appears.
8
Click Turn off.
The computer turns off.
Your program performs an illegal operation.
If you receive the message, "
operation
consult the software manufacturer.
To record the details:
1
Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
Press
clipboard.
3
Open Notepad (click Start, point to All Programs, then
point to Accessories and click Notepad).
,
, and
Ctrl
Alt
Del
,
you should record the details of the message and
"
and
simultaneously to copy the text to the
Ctrl
c
simultaneously (once).
Your program has performed an illegal
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