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FAQ
How To Map a WD Network Drive on
Windows 10
Answer ID 25436
Mapping a network share on a Windows 10 computer allows the ease of use and access to
network storage content.
Important:
SMB 1.0/CIFS File Sharing Support
SMB 1.0/CIFS File Sharing Support has been disabled on Windows 10 Windows 10 Fall
Creators Update version 1709 and higher.
The Computer Browser service relies on the SMB 1.0 protocol to populate the Windows
Explorer Network node (also known as "Network Neighborhood"). This legacy protocol is long
deprecated, doesn't route, and has limited security. Because the service cannot function without
SMB 1.0, it is removed when SMB 1.0 is disabled. For more Information, please refer to
Microsoft Article
SMBv1 is not installed by default in Windows 10 Fall Creators Update and
Windows Server, version 1709
My Cloud, My Cloud Home, or My Passport Wireless products are not
detected under Windows 10 Network
For My Passport Wireless products, please refer to
My Passport Wireless Samba SMBv2 Connection Message
The "Network Browse" function has been disabled on Windows 10
v1709 and higher
Guest access in SMB2 has been disabled by default in Windows 10 Fall
Creators Update version 1709 and higher
Connect, Access and Map a My Cloud password protected Private Share
before accessing the Public share
Answer ID 24800:
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Related Manuals for Western Digital My Cloud EX2 Ultra
Summary of Contents for Western Digital My Cloud EX2 Ultra
- Page 1 How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. Important: My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network ...
- Page 2 SMB2 and Guest Access Guest access in SMB2 has been disabled by default in Windows 10 Fall Creators Update version 1709 and higher. Guest logons do not support standard security features such as signing, encryption and are vulnerable to man-in-the-middle attacks that can expose sensitive data on the network. Windows 10 disables "insecure"...
- Page 3 If you are unsure what the SES driver is or why you should install it, please see Answer ID 19581: What is the SES driver, why is it needed, and how get the driver popup to stop? To determine if a computer is 32-bit or 64-bit, please see Answer ID 11177: How to determine if Windows OS is 32-bit (x86) or 64-bit (x64).
- Page 4 ESD damage please see Answer ID 16889: How to properly handle Western Digital internal hard drives Please follow the instructions below to check a WD drive for damage: 1. With the drive disconnected, examine the drive for physical signs of damage such as dents or broken pins 2.
- Page 5 Important: Any agreement you may reach with the service provider is a matter between you and the service provider. Western Digital makes no warranty, express or implied, regarding the services provided by the service provider, including but not limited to, any warranty regarding the quality or reliability of...
- Page 6 Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to any loss of data contained on a Western Digital hard drive.