Chapter 1. Planning For Installation; Completing The Data Collection Worksheet; Contact Information; Location Of The Appliance - IBM TotalStorage DS4000 Planning And Installation Manual

Chapter 1. Planning for installation

This chapter discusses the tasks required to prepare for the installation of the
DS4000 Alert Manager Appliance. IBM Service performs the remote configuration of
the DS4000 Alert Manager Appliance, but you must install the appliance and cables
prior to calling IBM Service.
The following parts come with the DS4000 Alert Manager Appliance:
v Two release-latch-bracket assemblies (one left and one right)
v Four rack-support wheels
v Two slide rails
v Miscellaneous hardware kit (includes screws, cage nuts, and clip nuts to install
v Serial cables (as purchased with the appliance)
This chapter discusses the following topics:
v "Completing the data collection worksheet"
v "Connection and installation considerations" on page 2
v "Installation process overview" on page 3

Completing the data collection worksheet

The data collection worksheet is completed as part of the ordering process and
provides IBM with information needed to ship the appropriate hardware and
configure the DS4000 Alert Manager Appliance during installation. IBM Service will
review the contents of the worksheet with you during the installation to verify that
the information provided during the order process is still valid.
The main portions of the data collection worksheet are discussed in the following
sections.

Contact information

Provide shipping information for sending the appliance to your site and contact
information to enable IBM to contact your staff if a problem occurs. Be sure to
include country codes for the phone number.

Location of the appliance

Provide the number of the analog phone line to be connected to the modem
adapter in the appliance. Calls made to the appliance for remote service will be
made from the United States, so include country codes in the number. Indicate
whether an access code is required for the DS4000 Alert Manager Appliance to
reach an outside line when dialing out. Also include the location where the
appliance is to be installed (in case the appliance is not to be installed at the
location to which it was shipped).

Procedural choices

These sections specify procedures that IBM Service should follow related to
appliance operation and alert response.
© Copyright IBM Corp. 2005
the appliance in a rack cabinet)
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