Troubleshooting - Electrolux EHXP8H10KK User Manual

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6.1 General information
• Clean the hob after each use.
• Always use cookware with clean
bottom.
• Scratches or dark stains on the
surface have no effect on how the hob
operates.
• Use a special cleaner applicable for
the surface of the hob.
• Use a special scraper for the glass.
6.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, and food with sugar. If not,
the dirt can cause damage to the hob.

7. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
The hob deactivates.
One pot activates two
zones.
Two or more zones are de‐
tected as one zone.
There is no pot indication
on the flexible zone.
Put the special scraper on the glass
surface at an acute angle and move
the blade on the surface.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and some detergent. After
cleaning, rub the hob dry with a soft
cloth.
• The surface of the hob has horizontal
grooves. Clean the hob with a moist
cloth and some detergent with smooth
movement from left to right. After
cleaning, rub the hob dry with a soft
cloth from left to right.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is released.
There is water or fat stains
on the control panel.
You put something on the
sensor field .
The pot bottom is uneven.
The pots are too close to
each other and the cooking
zones were not set after
placing each pot.
The cookware is incorrect.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse releases
again and again, contact a
qualified electrician.
Clean the control panel.
Remove the object from
the sensor field.
Move the pot slightly until
only one zone is detected.
For every pot set the zone
individually after placing
the pot on the cooking
zone.
Use the correct cookware.
Refer to "Hints and tips"
chapter.