Troubleshooting - Samsung YPU3JQBXAA User Manual

troubleshooting

If you have a problem with your new mp3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM
Power will not turn on.
Buttons do not work.
The screen will not
turn on.
SOLUTION
• Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.
• In Hold state, press and briefl y hold the
and
time to reset the system
• Check if the
of the arrow position.
• Check if you pressed the right button, then
press again.
• In Hold state, press and briefl y hold the
and
time to reset the system
• If <Display Off> is selected from <Settings> →
<Time>, the screen display will be turned off.
Press any button and see if it turns on.
However, pressing the [
when the HOLD condition is on will not turn on
the display.
• The screen may not be visible under direct
sunlight.
buttons at the same
switch is in the direction
buttons at the same
, ,
, ,
troubleshooting _ 55
] button