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AU Gratina Basic Manual

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Basic Manual
This manual is based on the contents of Android™ 10.
For the latest version of the manual, refer to the "Online Manual" (Japanese) or
" 取扱説明書 詳細版 (Full Instruction Manual)" (Japanese) on the au website.
https://www.au.com/support/service/mobile/guide/manual/ (Japanese)
Contents
Safety Precautions
Getting Ready
Basic Operation
Telephone
Appendix

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  • Page 1 Basic Operation Telephone Appendix This manual is based on the contents of Android™ 10. For the latest version of the manual, refer to the "Online Manual" (Japanese) or " 取扱説明書 詳細版 (Full Instruction Manual)" (Japanese) on the au website. https://www.au.com/support/service/mobile/guide/manual/ (Japanese)

  • Page 2: Preface

    The following items are not included in the package. Preface ・ AC adapter ・ microSD memory card Thank you for buying the "GRATINA" (simply called the ・ USB Type-C cable ・ Earphones "product" or "main unit" from here on). Before using the product, be sure to read the "Basic Manual"...

  • Page 3: Operating Instructions

    Manual)] l(Volume DOWN button) F(Power button) For detailed descriptions of various functions, refer to the "Online Manual" (Japanese) available on the au homepage: https://www.au.com/online-manual/kyv48/ (Japanese) ■"取扱説明書 詳細版 (Full Instruction Manual)" (Japanese) For detailed descriptions of various functions, refer to the "取扱説明書...
  • Page 4 ■ Notes on Illustrations/Screenshots Item/Icon/Button etc. In this manual, screenshots and operations for the product with au Nano IC Card 04 attached are described. Notations used for operation procedures in this manual are Screen illustrations shown in this manual may look different as follows.
  • Page 5 With horizontally oriented screens, descriptions for menu item/icon/ onscreen button may be different. ◎ In this manual, "au Nano IC Card 04" is abbreviated as "au IC card". ◎ In this manual, "microSD™ memory card (commercially available)", "microSDHC™...

  • Page 6: Table Of Contents

    Updating Software ............61 au IC Card (SIM Card) ..........41 Troubleshooting ............62 Attaching/Removing au IC Card ........ 42 After-Sales Service ............. 65 Attaching/Removing microSD Memory Card ... 44 auスマー トサポー ト (au Smart Support) ..... 68 Charging ..............45...
  • Page 7 遠隔操作サポー ト (Remote operation Service) ..68 位置検索サポー ト (Location Search Support) .... 69 SIM Unlock..............69 Related Accessories ........... 70 Using Earphones ............70 Main Speci cations ............ 71 Speci c Absorption Rate (SAR) of Cell Phones ..72 FCC Notice ..............74 Export Administration Regulations ......

  • Page 8: Safety Precautions

    " ト ラブル診断 (Trouble check)" on "故障紛失 • VoLTE (LTE network) by au is used when connecting with サポー ト (Repair and Delivery Support)" app. emergency call receiving agencies within Japan. You ■...
  • Page 9 PC's hard disk, etc. Whatever the cause of the environment and effectively use resources. The product defect or malfunction may be, the Company assumes no (including optional parts) is collected at au shops and responsibility for alteration or loss of saved data. other places.

  • Page 10: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, thoroughly read this "Safety ◎ Reproduction of the content of this manual in part or in Precautions" for proper use. whole is prohibited. ■ These precautions are intended to protect you and ◎...
  • Page 11 ■ Explanation of Graphic Symbols Used ■ Precautions Common to the Main Unit, in This Manual Internal Battery, Charger, au IC Card, Peripheral Devices Indicates that Indicates an handling with action that is not DANGER wet hands is not allowed.
  • Page 12 ▶P. 24 "Notes on Water, Dust, and Shock Resistance" Doing so may cause fire, burns, or injury due to battery damage. Use the optional products specified by au. * Examples to avoid Not doing so may cause fire, burns, injuries, or electric ・...
  • Page 13 Take particular care with where small parts such as ・ Remove the power plug from the wall outlet. the au IC card/microSD memory card tray are stored. ・ Turn the product off. Doing so may cause accidental swallowing, injuries, Not doing the above operations may cause fire, burns, or electric shock.
  • Page 14 (hammer, etc.), or stepping on it. the product. Doing so may cause fire, burns, or injuries. Do not mistake the place and direction of the au IC card or the microSD memory card. If the substance inside the product comes into...
  • Page 15 Turn off the product or set it to Airplane mode If you have a weak heart, be careful when setting before going aboard an airplane. the ringtone vibration and incoming volume. Since using the product on airplanes is restricted, Sudden ringtone vibration and ringtone surprise you, it follow the instructions given by the respective airlines.
  • Page 16 Doing so may cause fire, burns, or injuries. Also, may cause environmental disruption. Bring them to a sales outlet such as au Shop. If your local municipality has a battery recycling program, dispose of them as provided for.
  • Page 17 ■ Charger To use the product in car, check with automobile manufacturer or dealer to determine how vehicle WARNING devices are affected by radio waves before using. In rare cases, using the phone in some vehicle models can cause the vehicles electronic equipment to Do not use if the cord of the specified charger (sold malfunction.
  • Page 18 Do not apply excessive force on the connection When you disconnect the power plug from an part with the specified charger (sold separately) outlet, do not pull the cord of the specified charger connected to the product. (sold separately) with excessive force. Instead, Doing so may cause fire, burns, injuries, or electric grasp the adapter to disconnect.
  • Page 19 15 cm of those around you, such as where crowded and you cannot move freely. Be careful of the cut surface when handling an au Since there may be people with an implanted IC card as it may damage a part of your body such pacemaker or an implanted cardioverter-defibrillator as fingers, etc.

  • Page 20: Material List

    To ensure the water resistance (equivalent to IPX5 and IPX8) ­ au IC card/microSD or the dust resistance (IP6X) of the product, use the product memory card tray with the au IC card/microSD memory card tray tightly closed. Fingerprint sensor Epoxy Urethane...
  • Page 21 40℃ is allowed.) abnormal. - Main unit ● - au IC card (attached to the main unit) Do not place near corrosive chemicals or in places where corrosive gas is generated. Doing so may cause ● Do not use the below items in extremely hot, cold or humid malfunction.
  • Page 22 " can Do not use, store, or leave the product in places subject to be confirmed internally in the au mobile phone. direct sunlight (e.g. in a car), places that get hot, places that Home screen → [Settings] → [More] → [Compliance get extremely cold, and in humid or dusty places.
  • Page 23 Do not allow liquids, metal objects, or other foreign objects temperature water. to get inside of the slot for the au IC card/microSD memory ・ Bring the product from a cold place into a warm place card tray. Doing so may cause malfunction.
  • Page 24 Since the battery is built into the product, au If "Glove touch mode" is "Always ON", touch operation will shops keep your product and replace the battery for a fee.
  • Page 25 ● Be careful about the copyright and portrait right when Do not forcibly remove or insert the au IC card. Be careful posting images you shot, etc. on Internet/ website. not to exert excessive force when inserting the card into your au cell phone.

  • Page 26: Notes On Water, Dust, And Shock Resistance

    The product also achieves shock resistance compliant with MIL standards (by Company test methods). ● Close the au IC card/microSD memory card tray securely. Before using the product, thoroughly read "Important Product is water resistant when tray is closed completely.
  • Page 27 (a single hair, etc.), no matter how small, can cause seepage. • Do not wear gloves while opening/closing the au IC card/ microSD memory card tray. Any minute particles becoming lodged between contact surfaces (a single hair, etc.), no...
  • Page 28 Do not scratch or remove it. • Be careful not to pinch the rubber seal when closing the au IC card/microSD memory card tray. Trying to close the tray with a seal pinched can scratch the seal and affect water resistance.
  • Page 29 You can wipe away soiling on the product as follows using affect product durability. foaming hand soap, alcohol, etc. • Do not insert pointed objects in the au IC card/microSD ■ Using foaming hand soap /foaming body memory card tray. Doing so may damage/deform the product or scratch the seal, allowing water seepage.
  • Page 30 Remove all cabling and turn the product long period. • When caring for product, ensure that the au IC card/microSD memory card tray is closed securely. For details on turning the power off, refer to "Turning * Use domestic manufacturer foaming hand soap/body soap.
  • Page 31 Precautions on Charging Wipe water thoroughly on the surface of the product with a clean dry lint-free cloth Optional accessories are not water/dust resistant. Note the following before and after charging. • Never charge the battery if the product is wet. Doing so may cause fire, burns, injuries, electric shock, etc.
  • Page 32 ③ Place the product on a dry towel or cloth, then leave it at room temperature for a while. Earphone microphone Press the product gently against a clean terminal ・ au IC card/ microSD memory card tray ・ dry lint-free cloth, and wipe off water strap eyelet ・ sub-mic:...
  • Page 33 Leave the product on a dry towel or cloth for 1 hour or more at room temperature to dry after removing drained water thoroughly Even after you take these procedures, water may remain on the product. Do not place the product near things that you do not want to wet.

  • Page 34: Notes On Using Bluetooth / /Wireless Lan (Wi-Fi ) Function

    • Using this product near a TV, radio or similar appliance ® Notes on Using Bluetooth might cause reception interference and disrupt TV ® Wireless LAN (Wi-Fi ) Function images, etc. • Searching might not be successful if there are multiple ®...
  • Page 35 ) devices are not guaranteed. operation of the device (stop emission of radio waves). ◎ This product supports security features for wireless 3. If unsure or require assistance, contact an au shop or ® communications that are compliant with the Bluetooth Customer Center.

  • Page 36: Security Code/Pin Code

    ● Security code ① To do remote operation of voice mail and call Example of usage forwarding services from a landline phone ② To use Customer Center and to do various inquiries, applications, and modifications on the au homepage...

  • Page 37: Notes On Data Communication Charges

    Notes on Data Communication Charges ■ PIN Code To prevent unauthorized use of the au IC card by a third • Since constant Internet connection is possible with the party, you can set the product to require PIN code entry product, data communication may be performed every time the power is turned on.

  • Page 38: Notes On Applications

    Notes on Applications Setting the App Permissions • Be sure to check the security of the application, then The first time you launch an app/function that accesses install it at your own risk. Some applications might the functions or information of the product, a confirmation adversely affect other applications or your entire cell screen for requesting access permission appears.

  • Page 39: Cell Phone Etiquette

    Setting for Each App/Function Cell Phone Etiquette ■ Setting for each app ■ Use of Cell Phones is Not Allowed in the Home screen → [Settings] → [More] → Following Places! [Apps & notifications] • Do not listen to music, watch videos while driving a car [SEE ALL XX APPS] →...
  • Page 40 ■ Be Considerate of People around You • Do not make calls in theaters, museums, libraries, and other similar places. Turn power off or turn on manner mode so as not to disturb others around you with your ringtones. • In a city area, use in a place where you do not bother people walking.

  • Page 41: Getting Ready

    ⑬ ⑱ ⑲ Getting Ready Names and Functions of Parts ⑭ ⑮ ① ② ③ ⑯ ⑰ ④ ⑧ ⑤ ⑥ ⑨ ⑳ ⑩ ⑦ ① Strap eyelet ② Earphone microphone terminal Used for connecting earphones (commercially available) or other accessories. ③...
  • Page 42 ◎ Do not put stickers, etc. on the proximity sensor/light Power ON/OFF, activate/deactivate sleep mode, etc. sensor. Also, press twice while powered on to activate au PAY. ◎ The back cover of the product is not removable. ⑪ Mouthpiece (microphone) Removing the back cover with force may cause damage or malfunction.

  • Page 43: Au Ic Card (Sim Card)

    ■ PIN Code Limit Settings • Do not forcefully attach/remove the card. ◎ If the au IC card is not attached correctly or the au IC cad To protect your personal information, you can limit has any abnormality, the error message is displayed.

  • Page 44: Attaching/Removing Au Ic Card

    • Note location of notch. Attaching au IC Card • To avoid breaking the tab on the au IC card/microSD memory card tray, slide the au IC card in the direction shown to attach. With your fingertip on the groove in the •...
  • Page 45 IC card/microSD memory card tray, • Ensure that the tray is not partially open (▶P. 26). pull it out without bending Remove the au IC card from the au IC card/microSD memory card tray Insert the au IC card/microSD memory...

  • Page 46: Attaching/Removing Microsd Memory Card

    IC card/microSD memory card tray Removing microSD Memory Card • To avoid breaking the tab on the au IC card/microSD memory card tray, slide the microSD memory card in To prevent corruption (erasure) of data when removing a the direction shown to attach.

  • Page 47: Charging

    ◎ Make sure the connection is correct if the charging light of the product blinks in red. If the charging light continues to blink, immediately stop charging, and contact an au shop or Repair and Delivery Support Center. ◎ Do not touch the terminal part of microSD memory card.
  • Page 48 Charging with the Speci ed AC Adapter Insert the USB Type-C plug of Type C Common AC Adapter 02 (sold separately) How to charge the product using Type C Common AC straight into the external connection Adapter 02 (sold separately) is described here. For information on the specified AC adapter (sold separately), terminal see "Related Accessories"...
  • Page 49 Charging with a PC When charging is complete, pull out the USB Type-C plug of Type C Common AC How to charge the product connecting to USB port Adapter 02 (sold separately) straight from that supports PC charging with the USB Type-C cable (commercially available) is described here.

  • Page 50: Turning The Power On/Off

    Doing so may prevent the touch panel from working properly. ◎ You can skip completing "au Initial Setting" when first starting up the product and complete it later. ◎ When the battery is charged in the case that the batteries...

  • Page 51: Making Initial Settings

    Forcing the Product to Shut Down Making Initial Settings and Restart The first time you turn on the product after purchase, a You can force the product to power off and reboot when the screen for configuring initial settings appears. Follow the screen does not respond, or the power cannot be turned off.

  • Page 52: Making Initial Settings For Au-Mail

    Follow the onscreen instructions to set [ALLOW] (three times) → [OK]→[ALLOW] an au ID [閉じる] (Close) If you have already obtained an au ID, set the au ID If a confirmation screen appears, follow the onscreen you have. instructions. If you do not have an au ID, register a new one.

  • Page 53: Using Wireless Lan (Wi-Fi ® ) Function

    [承諾する] (Accept) Enter characters in the editable portion ◎ Password for the access point: check the router of au-mail address (before @) → [送信] instructions, etc. ◎ Depending on your connection environment, connection (Send) → [OK] → [閉じる] (Close) speed may drop or you may not be able to use the •...

  • Page 54: Start Screen

    ① Clock display Start Screen ② Noti cations Displays notifications such as for missed calls. The start screen is displayed when you turn the product on • Double-tap a notification to activate notified app. or cancel the sleep mode. Switching to the Home Screen Sleep Mode from the Start Screen Press F (Power button) while the backlight is turned...

  • Page 55: Basic Operations

    ■ Long-touch Basic Operations Keep touching an item. Using Touch Panel The product's display is a touch panel that can be used by touching directly. • Operating the touch panel in the following ways may cause no response or misoperation. ■...

  • Page 56: Using The Navigation Bar

    ■ Zoom in/Zoom out Using the Navigation Bar With two fingers on the screen, The following buttons appear on the bottom navigation bar. widen your fingers (zoom in) or close them (zoom out). ■ Drag To move an item, icon, etc., lightly touch the screen and slide it to the desired position.

  • Page 57: Using The Home Screen

    Using the Home Screen ◎ In this manual, operations from the default home screen Home screen consists of several screens, and can be layout are explained. toggled by sliding/flicking left or right. ① Activating the Apps ② ④ ③ Some functions activated by tapping app icons may incur communication charges.

  • Page 58: Monitoring The Product's Status

    Icon Description Time Missed call Battery level New +Message/new SMS 100%/ empty/ charging New mail message (au-mail) Signal strength/Signal condition (LTE/WiMAX 2+) New mail message (Gmail) level 4/ out of range/ in communication Emergency rapid mail LTE/WiMAX 2+ available*/ roaming...

  • Page 59: Setting Silent Mode

    Icon Description Setting Silent Mode Answering memo set Set to the Silent mode so as not to disturb others around Answering memo: set/ full you in public places. VPN connection GPS in use Press r (volume up button) or l Date saver set (volume down button) * The 2 networks, "LTE"...

  • Page 60: Setting Airplane Mode

    Changing Silent Mode Type Capturing a Screen Shot Home screen → [Settings] → [Sound] → Press and hold F (power button) and l(volume down button) together for at least 1 second to save the current [CHANGE] in [Silent mode type] screen as an image (screen shot).
  • Page 61 Button deregisters the One-Touch Button. One-Touch Button Tap a registered one-touch button in the home screen ■ Sending Mail ] → [Gmail] / [au-mail] [JUST ONCE] / [ALWAYS] • After selecting [ALWAYS], the selected email application is activated each time.

  • Page 62: Telephone

    Receiving a Call Telephone Incoming call screen → [ The call starts. Making a Call Talk → [ Home screen → [Phone] → [DIALPAD] Making a Call from Contacts The phone number input screen is displayed. Enter a phone number Home screen →...

  • Page 63: Appendix

    • If the software update fails, it may become impossible Updating Software to operate the product. If this happens, bring it to an au shop or Toyota store dealing in au (not accepted by some When a software update becomes required, the product shops).

  • Page 64: Troubleshooting

    (Repair and Delivery Support)] → [便利な機能 (Useful functions)] → [ トラブル診断を試す (Try trouble check)] (Displayed language is Japanese only) ◎ Network conditions may cause the product to switch from Also available on the following au home page. ® Wi-Fi to mobile communication. Note that depending on https://www.au.com/trouble-check/ (Japanese)
  • Page 65 Cannot make Is the power turned on? P. 48 power calls Is F (Power button) pressed Is the au IC card inserted? P. 42 and held until the screen turns P. 48 Was the number entered correctly? (Was the area code P.
  • Page 66 Trouble Detail Page Trouble Detail Page ® Cannot connect Is Wi-Fi signal strong enough? P. 56 The battery can Is the battery adequately charged? ® to Wi-Fi － only be used a • Charge until the red charging P. 45 ®...

  • Page 67: After-Sales Service

    The product P. 45 may stop functioning if at a high/ low temperature. Cannot make an Is the specified au IC card P. 42 emergency call inserted? Is a card other than the specified － au IC card inserted?
  • Page 68 (IMEI number). You can check the main unit or repairs. Also, parts replaced by au aftersales service are the sticker attached on the packaging box for the serial collected and recycled by the Company. They are not number (IMEI number).
  • Page 69 "Repair and Delivery Support" is available ⑤ When the product is malfunctioning or damaged for using your au portable terminal for a long time without due to earthquakes, storms, floods or other natural worries. This service expands coverage for many troubles disasters, as well as fires, salt, abnormal voltage, etc.

  • Page 70: Auスマートサポート (Au Smart Support)

    IC Card The au IC card is lent to you by au. In case of loss or ◎ When using "遠隔操作サポー ト (Remote operation damage, the card will be replaced at your expense. When Service)", also refer to "Using 遠隔操作サポー ト (Remote malfunction is suspected, or in case of theft or loss, contact operation Service)"...

  • Page 71: 位置検索サポート (Location Search Support)

    ■ Before Use Confirm the content and follow the onscreen instructions. • If you have not permitted My au to access your product’ s location information, location search using GPS is not Follow the instructions of the operator available.

  • Page 72: Related Accessories

    (commercially ■ au Carrying Case G Black (0106FCA) (sold separately) available) * Use requires a Micro-B to Type-C adapter (sold separately). ◎ Accessories can be purchased from au online shop. https://onlineshop.au.com/ (Japanese) ◎ The earphones, earphone microphone, or stereo earphone microphone (commercially available) may not be usable depending on the type.

  • Page 73: Main Speci Cations

    Effective in-camera pixels Approx. 8 million pixels Main Specifications ® Wireless LAN (Wi-Fi ) function IEEE802.11a/b/g/n/ac compatible ■ Main Unit ® ® Bluetooth Compatible Bluetooth standards Ver.5.0 function version compatible Display Approx. 5.84 inches, approx. 16.77 million ® Output Bluetooth standards Class 1 colors, IPS-TFT 2,280 ×...

  • Page 74: Speci C Absorption Rate (Sar) Of Cell Phones

    -compatible devices in accordance with their intended use. recommended by equivalent international guidelines. These *5 Supported for some car navigation systems only. See the au homepage international guidelines were set out by the International for usage. Commission on Non-Ionizing Radiation Protection (ICNIRP),...
  • Page 75 This cell phone can be used in positions other than against (Japanese) your head. Use a carrying case or similar accessory that ○ au homepage holds the phone at least 1.5 cm separated from the body ttps://www.au.com/english/) and ensure no metal parts are located between you and the cell phone.

  • Page 76: Fcc Notice

    Warning FCC Notice The user is cautioned that changes or modifications not expressly approved by the manufacturer could void the user's This device complies with part 15 of the FCC Rules. Operation authority to operate the equipment. is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause FCC RF EXPOSURE INFORMATION...

  • Page 77: Export Administration Regulations

    used to attach the device to equipment, a backpack or tool belt, Ministry of Economy, Trade and Industry, the U.S. Department of etc. Commerce. Turn off your phone before flying Intellectual Property Rights You should turn off your phone when boarding any aircraft. To prevent possible interference with aircraft systems, U.S.
  • Page 78 QR code is a registered trademark of DENSO WAVE ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND INCORPORATED. NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG- microSD, microSDHC and microSDXC logos are trademarks of 4 VIDEO.
  • Page 79 【Original SSLeay License】 License Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All ■ OpenSSL License rights reserved. This product includes cryptographic software written by Eric 【OpenSSL License】 Young (eay@cryptsoft.com) Copyright © 1998-2011 The OpenSSL Project. All rights THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ''AS IS'' reserved.
  • Page 80 ■ Open Source Software (c) This Software is provided without implied warranties of merchantability, fitness for a particular purpose and Note that the existing license agreement takes priority for usage of noninfringement of third party rights. GNU General Public License (GPL), GNU Library/Lesser General Note that the existing license agreement takes priority for usage Public License (LGPL) included in software, software based on of GNU General Public License (GPL), GNU Library/Lesser...
  • Page 81 Repair and Delivery Support Center For theft, loss, or malfunction (toll free) Business hours 9:00 to 20:00 (7 days a week) From au mobile phones / non-au mobile phones / September 2020, 1st Edition general subscriber phones: Sales: KDDI CORPORATION •OKINAWA CELLULAR TELEPHONE COMPANY...

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