Preface Thank you for buying the "TORQUE G03" (simply called the "product" or "main unit" from here on). Before using the product, be sure to read the "Basic Manual" (this manual) to ensure correct use. Battery cover (KYV41TBA) LOCK Rotating Tool...
Operating Instructions ◎ Purchase a specified charger (sold separately). ■"Setting Guide" "Basic Manual" (This ◎ Illustrations of cell phones in this manual are only for Manual) reference. They may look different from the actual product. Handles only basic operations for main features. ■"Basic Manual App"...
■ Description of Operations for Selecting Regarding Notations Used in This Item/Icon/Button etc. Document Notations used for operation procedures in this manual are ■ Note on Button Illustrations as follows. In this manual, buttons are represented by simplified as Description Explanation shown below.
Page 5
Nano IC Card 04 attached are described. provided as examples. Screen illustrations shown in this manual may look different ◎ In this manual, "au Nano IC Card 04" is abbreviated as from the actual screens. Note that part of the screen etc. "au IC card".
IC Card ..............13 ® ® Notes on Using Bluetooth /Wireless LAN (Wi-Fi Attaching/Removing au IC Card ........14 Function ................ 66 Attaching/Removing microSD Memory Card ....17 Security Code/PIN Code ..........69 Charging ............... 18 Notes on Data Communication Charges ...... 70 Turning the Power On/Off ..........
① rl Volume UP/DOWN button Getting Ready Adjusts sound volume. Press and hold l (Volume DOWN button) on left side to set "Silent mode" (▶P. 29). ② d Direct button Names and Functions of Parts Press and hold to activate the set function. ③...
Page 8
⑫ Front cover ⑲ Remove when performing maintenance or replacing the ⑳ front screen. ㉙ "Attaching/Removing the Front Cover" (▶P. 9) ㉑ ⑬ Mouthpiece (microphone) / atmospheric pressure sensor ㉚ ㉒ Relays your voice to the other party. Also use to record ㉓...
Page 9
Battery cover* front screen (KYV41KGA). Battery pack Remove the battery cover and then the battery pack to access the au Nano IC Card 04 slot and microSD memory card slot. Knob lock Wireless charging antenna connection...
Page 10
About SMART SONIC RECEIVER The product features SMART SONIC RECEIVER, which ◎ Take care not to cover the mouthpiece (microphone) of relays sound by vibrating the display. The receiver does not the product with your fingers during a call. have any holes, but can be used in a usual manner. ◎...
Removing the Front Cover Attaching/Removing the Front Cover ₁ Use the hexagon wrench (sample) to turn Remove the front cover to perform maintenance or replace the two screws where circled ○ in the the front screen. Do not remove in any other circumstances. Attaching the Front Cover direction shown The non-loss screws are designed to remain installed...
Remove the back cover on the rear of the Attaching/Removing a Battery Pack product Turn the power off before attaching or removing the battery With your fingernail in the notch on the right of the pack or battery cover. back cover, raise the cover in the direction shown one •...
Page 13
Attach the battery pack Press the battery cover where shown Confirm where the battery pack connects, then slide making sure it is pressed down the battery pack in and press securely in place. Note: completely around pressing forcefully if the battery pack is on the catches may damage the catches.
Page 14
Press the back cover where shown making sure it is pressed down ◎ Be sure to check the au IC Card is certainly attached and completely around then attach the battery pack. ◎ Improperly attaching parts may damage the battery pack or attaching the battery cover.
• Check the correct insert direction. • Do not forcefully attach/remove the card. ◎ If the au IC card is not attached correctly or the au IC cad has any abnormality, the error message is displayed. ◎ Do not lose the removed au IC card.
■ When au IC Card is Not Inserted Attaching/Removing au IC Card If the au IC card is not inserted, the following operations are • Turn the power off before attaching or removing the au IC unavailable. And " " appears on the status bar.
Page 17
Note the orientations of the notch and IC (metal) locked surface. If the cover does not close properly, lift the cover Notch and check that the au IC card is inserted all the way correctly. IC (metal) surface ② ①...
Page 18
₁ Turn off the power and remove the battery pack (▶P. 12 "Removing a Battery Pack") Slide the au IC card slot cover in direction ① with the pad of your finger and lift in direction ② Take care not to touch the metal terminals on the product when lifting the cover.
Attach the battery pack, battery cover, Attaching/Removing microSD and back cover (▶P. 10) Memory Card Attaching microSD Memory Card ◎ The microSD memory card has a back and front side/top ₁ Turn off the power and remove the battery and bottom orientation. Trying to insert the card forcefully pack (▶P.
Charging The battery pack is not fully charged at the time of purchase. Charge the battery pack before using the product. When the red light turns into green, the charging will be completed. ® This product is compatible with Qualcomm Quick Charge™...
Page 21
Adapter are correct. If it still flashes, discontinue charging, and contact an au shop or Repair and Delivery Support How to charge the product using Type C Common AC Center. Adapter 01 (sold separately) is described here. For ◎...
Page 22
Insert the USB Type-C plug of the Type C After charging, remove the USB Type-C Common AC Adapter 01 (sold separately) plug of the Type C Common AC Adapter straight into the external connection 01 (sold separately) straight from the terminal external connection terminal Check that the charging light on the product lights in...
Page 23
(100V - 240V separately). Simply placing the product on top of an Wireless Charging Pad 02 Compatible au-specified wireless charger product (sold AC adapter separately) displaying the mark on the left (sold separately) allows charging without the need to connect a cable.
Page 24
With the wireless charging area on the Charging light back of the product downward, center it with the q mark on the Wireless Charging Pad 02 (sold separately) The indicator LEDs flash in blue; after about 12 seconds, check that they remain lit and that the charging light on the product is lit red.
The start screen appears (▶P. 24). • For the first time you turn on the product, the initial setting, "auかんたん設定 (au Easy Setting)" activates. You need to set as required. For details, refer to "Initial Settings" in the packaged "Setting Guide".
Switching to English Display Start Screen Switch the language displayed on the screen to English. The start screen is displayed when you turn the product on ₁ or cancel the sleep mode. Home screen → [アプリ一覧 (Apps)] → [設 定 (Settings)] → [言語と入力 (Languages Switching to the Home Screen &...
② Notifications Auto Assist Information is displayed for missed calls, etc. If there are unchecked notifications, the product emits a • Double-tap a notification to activate notifying notification sound and vibrates when picked up from a application. table, etc. ③ Indicators The product can also enter the Silent mode when it is time Tap "...
② Shortcuts/Folders ₁ Apps → [Settings] → [Change home] ③ Indicator ④ Quick launch area ▶P. 26 "Using the Home Screen" Standard Home ⑤ Apps ▶P. 27 "Using au Basic Home" au Basic Home ② [OK] ③ ④ ⑤ 《Home Screen (Standard Home)》...
Icon Description Missed call New e-mail message (SMS) ◎ To restore the home screen from au Basic Home to New e-mail message (E-mail) "Standard Home", from au Basic Home → [Settings] → New e-mail message (Gmail) [Change home] → [Standard Home] → [OK].
Page 30
Icon Description Icon Description Send/upload data Airplane mode is set Receive/download data SIM card uninserted ® Installed completely Wi-Fi signal strength Notification of updating installed apps level 4/ level 0 Software update Alarm setting USB tethering Silent mode (Vibrate) ® Wi-Fi tethering Silent mode (Mute)
Notification Panel Setting Silent Mode In the notification panel, you can check notifications and Set to the Silent mode so as not to disturb others around activate applications. Also, ON/OFF setting icons appear you in public places. and the frequently used functions can be set immediately. ₁...
Using the Fingerprint Function Authenticating with Fingerprints ₁ The product’s fingerprint sensor (F) allows you to touch While the start screen is displayed, touch F with registered fingers and unlock the screen with F with a registered finger fingerprint authentication. In the start screen, slide/flick "...
Making a Call Receiving a Call ■ When you receive a call while the backlight is turned on ₁ Home screen → [Phone] → tap (except for the start screen) "DIALPAD" tab ₁ Incoming call screen → [ANSWER] The phone number input screen is displayed. The call starts.
Setting Home Screen Saving Battery Consumption Set various displays of the home screen. Use "Eco Mode" to set sleep time of backlight, screen brightness etc. so that you can save the battery power. ₁ Long-touch the open space on the home When the battery power is low, set "Data communication"...
• VoLTE (LTE network) by au is used when connecting with with connected devices or software not related to the emergency call receiving agencies within Japan. You Company.
Page 36
The product (including optional • Contents saved in the product, such as contacts, mails parts) is collected at au shops and other places. and favorites, might be altered or lost by an accident, * "The Company" as appears in this manual refers to the following companies: fault, repair or mishandling.
■ Explanation of Graphic Symbols Used Safety Precautions (Observe Strictly) in This Manual ■ Before using the product, thoroughly read this "Safety Indicates that Precautions" for proper use. After reading, store the Indicates an handling with precautions in a safe place. action that is not wet hands is not ■...
Page 38
■ Precautions Common to the Main Unit, Do not charge when the product is wet with water (drinking water, perspiration, seawater, urine of pet Battery Pack, Charger, au IC Card, animals, etc.). LOCK Rotating Tool (Sample), Hexagon Doing so may cause fire, burns, injuries, or electric shock.
Page 39
Resistance" (sold separately) and the back of the product. Doing so might cause fire, burns, or injuries. Use the optional products specified by au. Using products other than those specified may cause Before charging with a wireless charger product (sold fire, burns, injuries, or electric shock.
Page 40
If charging is not completed after the specified charging Do not use or store the product in humid or dusty time, stop charging. places, or places that get hot. Overcharging may cause fire, burns, or injuries. Doing so may cause fire, burns, or electric shock. For details on water/dust resistance, refer to the Make sure to turn off the product or stop charging following.
IC card/microSD card slot on the product. Do not mistake the place and direction of the au IC card or the microSD memory card. Doing so may cause fire, burns, injuries, or electric shock.
Page 42
When sounding the buzzer, do not sound it close to When using the handsfree call, ringtone is ringing your ear. loudly, or in the standby mode, be sure to keep the Doing so may cause hearing impairment or other product off of the ears. difficulty.
Page 43
To remove the back cover, always use the LOCK CAUTION Rotating Tool (sample) to unlock the cover before removing it. ▶P. 10 "Attaching a Battery Pack" Do not swing the product around by holding the strap, etc. To use the product in car, check with automobile Doing so may cause an accident such as injuries.
■ Battery Pack If the substance inside the battery pack comes into contact with your eyes, do not rub the contacted area DANGER but immediately rinse the area with clean water, and then see a doctor right away. Not doing so may cause loss of sight or poor physical Do not allow anything metal (necklaces, hairpins, etc.) condition due to the influence of the substance inside or conductive to contact the connection terminal.
Page 45
Do not allow any part of your body such of used batteries to insulate them and bring them to as your hands or fingers to come into contact with the an au shop or other handling location, or cooperate charging terminal. with local collection.
Page 46
Do not connect a transformer for overseas travel (travel Fully plug the specified charger (sold separately) into converter) to the specified charger (sold separately). the outlet. Doing so may cause ignition, overheating, or electric Not doing so may cause fire, burns, or electric shock. shock.
Page 47
■ au IC Card injury. CAUTION Be careful of the cut surface when handling an au IC card as it may damage a part of your body such as fingers, etc. The cut surface may be sharp and may cause injuries.
■ Use near Medical Instruments and Material List Inside Medical Facilities ■ TORQUE G03 main unit WARNING Part Material Surface Treatment Exterior case (main display) PA resin UV-cured Wearers of medical equipment such as implanted acrylic pacemakers or defibrillators must carry and use the coating product at least 15 cm away from the implanted device.
■ Battery pack ■ Precautions Common to the Main Unit, Battery Pack, Charger, au IC Card, LOCK Rotating Tool (Sample), Part Material Surface Hexagon Wrench (Sample), Peripheral Devices Treatment Exterior PC resin ● Do not apply excessive force to the product during use.
Page 50
Do not use outside when you can hear thunder. Doing so - Main unit might risk lightning strikes and electric shock. - Battery pack/au IC card (attached to the main unit) ● Be sure to use only the specified peripheral devices. Use of ●...
Page 51
■ Main Unit ● In the event that the product gets wet while charging, immediately disconnect the power plug of the specified ● Do not forcefully press, tap or intentionally subject the charger (sold separately). display to strong impact. Doing so might cause scratching or damage.
Page 52
● ● Take care not to place magnetized items such as magnetic Environment for easily generating dew formation on the cards, speakers and TV sets near the product as it might camera lens or inside of the display cause malfunction. In the following cases, such as large temperature change or Putting strong magnetism close to the product might cause high humidity, camera lens or inside of the display mist over...
Page 53
Do not allow liquids, metal objects, or other foreign objects ● Touching operation with gloved hands is available, but to get inside of the au IC card or microSD memory card slot. touching the panel may not work properly depending on the Doing so may cause malfunction.
Page 54
The battery pack is not fully charged at battery pack, and contact an au shop or Repair and Delivery the time of purchase. Charge before using Support Center. Do not charge a wet battery pack.
Page 55
● Keep any other wireless chargeable device other than the malfunctioning or being damaged. product you are charging away from the product. The au product you are charging may not be detected and prevent charging. ●...
Page 56
■ Copyrights and Rights of Portrait ● ● Do not forcibly remove or insert the au IC card. Be careful You are not allowed to copy, distribute, publish, modify or not to exert excessive force when inserting the card into edit the data you shot, recorded or downloaded using the your au cell phone.
*4 21 categories, encompassing 19 categories of MIL-STD-810G with 2 Notes on Water, Dust, Seawater, additional proprietary ruggedization categories. and Shock Resistance Shock Tested by dropping from about 1.8 m in 26 (Drop) directions onto metal and concrete This product is protection-rated (JIS C 0920) at IPX5/8- Shock Tested by attaching device to test apparatus equivalent*...
Page 58
Icing/ Tested by exposing to -10ºC chilled water Withstand Tested by subjecting to even surface load of Freezing until coated with ice to 6 mm load 100 kgf Rain Seawater Tested by immersing in normal-temperature, Temperature Tested by subjecting to sudden temperature resistance 15-kPa seawater (maximum depth of 1.5 m) Shock...
Page 59
◦ Drain any water in the mouthpiece (microphone) that may be Important Items to Remember affecting audibility. before Use ◦ Product is not designed to resist water pressure. Avoid ◦ Close firmly the external connection terminal cover and exposing to high water pressure or submersing in water for a long period.
Page 60
• Any deterioration or damage with the external connection Attaching the battery cover (▶P. 10) terminal cover or earphone microphone terminal cover will Insert tabs on battery cover in slots on product and close affect water resistance. battery cover. Press the battery cover where shown making sure it is pressed down completely around.
2 years regardless of their appearance. back cover, external connection terminal cover, and earphone Contact your nearest au shop for replacement. microphone cover do not open. ◦ Heat resistance ◦...
Page 62
◦ Shock • Wash the product referring to "Cleaning" (▶P. 61). • The product is resistant to shock, but product shock * Always wash product after using or immersing in seawater, and completely dry before charging. resistance assumes usage in daily situations; subjecting the •...
Page 63
• Do not expose the specified charging equipment (sold separately) to water. Do not use it near water, such as in a bathroom, shower room, kitchen, or washroom. Doing so may cause fire, burns, electric shock, or a fault. Do not bring it into a bathroom, etc.
Page 64
Remove the back cover (do not remove * Do not remove the battery cover. the battery cover) and front cover (▶P. 9), open the external connection terminal cover and earphone microphone terminal cover, and rinse mainly at the locations ) below. Also rinse the front cover and back cover in the same way.
Page 65
Wash the product by gently swishing it Wipe away water with a soft cloth, then in a bowl with 5 cm of fresh water for 2 lightly tap while holding terminal covers minutes. Also wash the front cover and and wipe away any water. Lightly tap the back cover in the same way.
Page 66
How to Drain Water Dry adequately, check that no water is remaining in the terminals, and close the If you use the product after it gets wet, always drain water external connection terminal cover and remaining in the speaker or mouthpiece (microphone). Water might wet your clothes or bag, or the sound might earphone microphone terminal cover, become hard to hear.
Page 67
Shaking the product Gently press the product into a lint-free, ① Hold the product firmly and shake it in the direction dry, clean cloth and wipe away water in of arrows until water does not come out. gaps around the microphone, speaker, * When shaking the product, stay alert to your surroundings.
• Subjecting this product to magnetic or electrical noise ® Notes on Using Bluetooth might increase noise and prevent it from performing ® Wireless LAN (Wi-Fi ) Function communications. (This product is particularly susceptible to noise when it used near a microwave oven.) ®...
Page 69
) devices are not guaranteed. operation of the device (stop emission of radio waves). ◎ This product supports security features for wireless 3. If unsure or require assistance, contact an au shop or ® communications that are compliant with the Bluetooth Customer Service Center.
Cautions on Using 5 GHz Band ® • Bluetooth function: 2.4FH1/XX1 2.4FH1/XX1 ® The frequencies used by the Wireless LAN (Wi-Fi ) function This product uses the 2.4 GHz band. FH-SS is used as of this product are in the 5 GHz band. Outdoor use of 5.2 the modulation scheme.
Security Code/PIN Code ■ PIN Code Security Code To prevent unauthorized use of the au IC card by a third The product has various security codes that you can use. party, you can set the product to require PIN code entry The available security codes are as follows.
Google account password Security (start screen) Lock: Password communication charges. Therefore, subscription to a data flat-rate service/data communication charge discount au ID account ID Security (start screen) Lock: Pattern service is recommended. • To browse homepages, download applications, au ID account password...
Notes on Applications Setting the App Permissions • Be sure to check the security of the application, then The first time you launch an app/function that accesses install it at your own risk. Some applications might cause the functions or information of the product, a confirmation virus infection, damage various data, and send out your screen for requesting access permission appears.
] → [App permissions] → Select a Cell Phone Etiquette function → Set an app ■ Use of Cell Phones is Not Allowed in the Following Places! ◎ If you do not permit, app/function may not be activated or • Do not listen to music or watch videos while driving a car use of function may be limited.
Page 75
■ Be Considerate of People around You • Do not make calls in theaters, museums, libraries, and other similar places. Turn power off or turn on manner mode so as not to disturb others around you with your ringtones. • In a city area, use in a place where you do not bother people walking.
Appendix same procedure again. • If the software update fails, it may become impossible to operate the product. If this happens, bring it to an au Updating Software shop or PiPit (not accepted by some shops). • Update may be unavailable during international roaming.
Trouble Detail Page Troubleshooting Cannot charge Is the product placed in the correct with the Wireless orientation and within a chargeable Before you assume that the product is malfunctioning, P. 21 Charging Pad area on the Wireless Charging Pad confirm the following contents and perform a " ト ラブル診 (sold separately).
Page 78
P. 23 can also cause charging to take a panel on again. long time. " " appears. Is the au IC card inserted? P. 14 Cannot operate/ Press and hold F (Power A message The battery is almost empty. The screen does...
If you cannot find the solution to your problem in the above ◎ Recycled parts that meet the Company's quality items, refer to the au Customer Support site " ト ラブル診断 standards are sometimes used for repair. (Trouble check)" on the website shown below. (Displayed language is Japanese only.)
Page 80
■ Terms of Services of Free-of-Charge ◎ au cell phones collected by Replacement cell phone delivery service which you used before are recycled Repair Warranty to cell phones for replacement after repairs. Also parts 1. When you apply for repair, inform us of your serial replaced by au after-sales service are collected and recycled by the Company.
Page 81
8. This warranty is valid only in Japan. ◎ When an au cell phone is handed over to you or someone else, the Repair and Delivery Service membership is also * The warranty guarantees that free-of-charge repairs will be done based handed over to the successor of the cell phone.
Page 82
■ au IC Card Repair and Delivery Service Service contents Non- The au IC card is lent to you by au. In case of loss or Member member damage, the card will be replaced at your expense. When Free Free...
Page 83
Replacement cell phone delivery service 代用機なし割引" 2,000 yen 5,000 yen ◎ If you have a problem with your au cell phone, call us to (Discount for nonuse have a replacement one (of the same model and color of substitute) delivered to your specified address. Please return your Applied only "代用機...
SIM cards to be used with it. ■ Common AC Adapter 03 Pink (0301PPA) (sold separately)* • Requests can be made for SIM-unlocking on the au ■ Common AC Adapter 03 Blue (0301PLA) (sold separately)* homepage or at an au shop.
Charging Type C Common Approx. 170 minutes Main Specifications times AC Adapter 01 (estimate) (sold separately) ■ Main Unit Wireless Approx. 240 minutes Display Approx. 4.6 inches, approx. 16.77 million Charging Pad 02 colors, Transparent TFT (sold separately) 1,280 × 720 dots (HD) Camera image pixel CMOS Weight...
Page 86
Bluetooth -compatible devices in accordance Remote Control Profile) with their intended use. HSP (Headset Profile) *5 Supported for some car navigation systems only. See the au homepage HFP (Hands-Free Profile) for usage. OPP (Object Push Profile) PBAP (Phone Book Access...
phone can be well below that indicated above. This is due Specific Absorption Rate (SAR) to automatic changes in the power level of the cell phone of Cell Phones to ensure it only outputs the minimum power required to communicate with a base station. Therefore in general, the This model KYV41 cell phone complies with Japanese closer you are to a base station, the lower the power output technical regulations for exposure to radio waves and...
*2 This includes the wireless function that can be used simultaneously. For the following content, refer to the "取扱説明書詳細 版 (Full Instruction Manual)" (Japanese) available on the au homepage or the Basic Manual app installed on the product. • FCC Notice •...
® ® ® ® ® Microsoft , Microsoft Excel , Microsoft PowerPoint Intellectual Property Rights ® ® Windows Media , and Exchange are trademarks or registered trademarks of Microsoft Corporation in the United States and Trademarks other countries. ® ® Microsoft Word and Microsoft Office are product names of...
Page 90
Twitter and Twitter logo are trademarks of Twitter, Inc., and are This software is based in part on the work of the used under license. Independent JPEG Group. Instagram is a trademark of Instagram, LLC in the U.S. and other "SMART SONIC RECEIVER", "Daily Step", and "TORQUE (logo)"...
■ Open Source Software The biometric fingerprint sensor in this phone is provided by ® Fingerprint Cards AB containing FPC OneTouch Note that the existing license agreement takes priority for usage of GNU General Public License (GPL), GNU Library/Lesser General License Public License (LGPL) included in software, software based on other open source software license and software that KYOCERA...
Page 92
From au cell phones: 0077 - 7 - 111 area code not required Pressing "zero" will connect you to an operator, after calling "157" on your au cellphone. In case above numbers are not available, 0120 - 977 - 033 (except Okinawa)
Need help?
Do you have a question about the Torque G03 and is the answer not in the manual?
Questions and answers