Samsung SU6760 User Manual page 16

troubleshooting
Check this list of possible problems and solutions before bringing your vacuum to a service
center.
PROBLEM
Vacuum cleaner won't run
• Power cord not plugged in
• Blown fuse/tripped breaker in home
Vacuum cleaner and tools won't pick up dirt
• Incorrect Height Adjustment
• Hose not attached to suction opening
• Twist Snap Hose not securely attached
• Crack or hole in Hose
• Broken or worn Drive Belt
• Brush Drum bristles worn
• Brush Drum jammed
• Clog in vacuum
• Dust Bin full
• Dust Bin not installed properly
• Filters are dirty
• Mini Turbo Brush is clogged or debris is wrapped around
the brush roll
• Petz Turbo Brush is clogged or debris is wrapped
around the brush roll
Visible dirt escaping from cleaner
• Dust Bin full
• Filters missing or installed incorrectly
• Dust Bin installed incorrectly
This Vacuum cleaner is approved the following.
Electromagnetic Compatibility Directive : 2004/108/EEC
Low Voltage Directive : 2006/95/EC
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
COUNTRY
U.K
SOUTH AFRICA
POSSIBLE SOLUTION
• Check electrical plug
• Check/Replace fuse or reset breaker.
• Set carpet height adjust lever to appropriate setting for
carpet being cleaned - Pg.8
• Firmly push Hose wand onto the suction opening.
• Make sure Twist Snap Hose is snapped into locked
position.
• Check Hose and replace if needed.
• Replace Drive Belt, see Pg 12
• Replace Brush
• Remove brush and clean debris from brush ends
• Clear clog, see Pg 10, 11
• Empty Dust Bin
• Position correctly and lock in place
• Check Pre-motor and Exhaust Filter
• Maintaining Mini Turbo Brush, see Pg.14
• Maintaining Petz Turbo Brush, see Pg.15
• Empty Dust Bin
• Check Pre-motor and Exhaust Filter for correct
installation.
• Pull out and re-attach Dust Bin correctly
CALL
0845 SAMSUNG (7267864)
0860 7267864 (SAMSUNG)
OR VISIT US ONLINE AT
www.samsung.com/uk
www.samsung.com/za
Code No. DJ68-00503A REV(0.1)