Samsung CLP-320N User Manual page 83

Condition
Background scatter results from bits of toner
Background
randomly distributed on the printed page.
scatter
• The paper may be too damp. Try printing with a
fresh ream of paper. Do not open packages of
A paper until necessary so that the paper does
not absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the
reverse side. Printing on seams can cause
problems.
• If background scatter covers the entire surface
area of a printed page, adjust the print
resolution through your software application or
the printer properties.
The toner might not adhere properly to this type of
Toner particles
paper.
are around bold
characters or • Change the printer option and try again.
pictures
Go to the Printing Preferences, click the
Paper tab, and set the paper type to Recycled.
• If characters are improperly formed and
Misformed
producing hollow images, the paper stock may
characters
be too slick. Try a different paper (See "Print
media specifications" on page 92).
• Ensure that the paper is loaded properly.
Page skew
• Check the paper type and quality (See "Print
media specifications" on page 92).
• Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Suggested solutions
Troubleshooting_ 83
Condition
• Ensure that the paper is loaded properly.
Curl or wave
• Check the paper type and quality. Both high
temperature and humidity can cause paper curl (
See "Print media specifications" on page 92).
• Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
• Ensure that the paper is loaded properly.
Wrinkles or
creases • Check the paper type and quality (See "Print
media specifications" on page 92).
• Turn over the stack of paper in the tray. Also try
rotating the paper 180° in the tray.
• Check for leaking toner. Clean the inside of the
Back of printouts
machine (See "Cleaning the inside" on page 72).
are dirty
• The toner cartridge may not be installed
Solid Color or
properly. Remove the cartridge and reinsert it.
Black pages
• The toner cartridge may be defective and need
replacing. Remove the toner cartridge and install
a new one (See "Replacing the toner cartridge"
A
on page 86).
• The machine may require repair. Contact a
service representative.
• Clean the inside of the machine (See "Cleaning
Loose toner
the inside" on page 72).
• Check the paper type and quality (See "Print
media specifications" on page 92).
• Remove the toner cartridge and install a new
one (See "Replacing the toner cartridge" on
page 86).
• If the problem persists, the machine may require
repair. Contact a service representative.
Suggested solutions