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INSTRUCTIONS FOR USE
READ CAREFULLY BEFORE USE
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Summary of Contents for TensCare Sure PRO

  • Page 1 INSTRUCTIONS FOR USE READ CAREFULLY BEFORE USE...
  • Page 2 QUICKSTART GUIDE Connect the unit with the Insert the vaginal probe vaginal probe Button P Select the programme by Press the ON button to switch the device on pressing the button P DOWN Press the OFF button to switch Regulate the output intensity with the buttons ▲...
  • Page 3 Dear Customer, Thank you for choosing Sure PRO. TensCare stands for high-quality, thoroughly tested products for the applications in the areas of gentle electrotherapy, muscle toning, continence management and pain relief during labour. Please read these instructions for use carefully and keep them for later use and observe the information they contain.
  • Page 4: Table Of Contents

    CONTENT ...................... 23 UNIT INFORMATION ..................24 12.1. CONTROLS & DISPLAY ................. 24 12.2. OPERATING INSTRUCTIONS ..............25 SETTING UP AND USING THE SURE PRO ..........28 13.1. CHARGING THE BATTERY ..............28 13.2. INSTALLING THE BATTERY ..............29 13.3.
  • Page 5 SYMBOLS USED Attention! Please follow the instructions in the user’s instructions for use. TYPE BF EQUIPMENT: Equipment providing a degree of protection against electric shock, with isolated applied part. Indicates that this device has conductive contact with the end user. This symbol on the unit means “Refer to instructions for use”.
  • Page 6: Introduction

    Do not use the device for any purpose incontinence and pain with four self- other than this intended use. adhesive electrode pads. The Sure PRO has 12 preset and 3 Warning: Not suitable for use manual programmes. In addition to the in children without medical...
  • Page 7: Pelvic Floor Exercises

    • Work with the abdominal and back programmes Tibial Nerve Stimulation and a Pelvic Pain Relief muscles to stabilise and support the programme. spine. • In women, also • 3 Manual Programmes o provide support for the baby Choice of user defined programmes to during pregnancy and experiment and save favourite settings.
  • Page 8: Performing Pelvic Floor Exercises

    Common signs that can indicate a It can also reduce your risk of prolapse, pelvic floor problem include: improve your recovery from childbirth gynaecological surgery, • Accidentally leaking urine when you increase your sexual pleasure. A exercise, laugh, cough or sneeze continence therapist can help you learn •...
  • Page 9: Types Of Incontinence

    Urge Incontinence. muscles will become and the longer you will be able to squeeze. Faecal Incontinence 8) Using your Sure PRO pelvic floor stimulator in conjunction with Kegel Faecal incontinence can be the result of exercises will give you a better...
  • Page 10: How Ems Works

    6. HOW EMS WORKS floor muscle strength and endurance and to regain function. E.M.S. stands for Electrical Muscle You may benefit from the Sure PRO if Stimulation and has successfully been you either have no active anal sphincter used in medical rehabilitation and contraction, or a weak or poorly training in competitive sports.
  • Page 11: How 'Tens' Works

    The electrical stimulation is designed to soothe your bladder Pain Gate muscles rather than exercise your It stimulates the pelvic floor. Sure PRO uses a gentler, sensory nerves, low frequency setting which promotes which carry touch release of endorphins and reduces...
  • Page 12: Contraindications, Warnings & Cautions

    Endorphin Release sometimes non-painful conditions such as travel sickness. At low frequency • You can use low frequency (<10 Hz) settings, slightly stronger programmes on acupuncture points, outputs, TENS achieve similar effects drives the motor acupuncture. nerves to produce • With neurogenic pain (caused by a small repetitive inflamed nerves) such as shingles muscle...
  • Page 13 CONTRAINDICATIONS: damaged leads, or sudden changes in contact may cause brief involuntary • Do NOT use if you are or may be muscle movements. pregnant. It is not known whether Do NOT use to mask or relieve TENS affect foetal undiagnosed pain.
  • Page 14 IUD is not correctly positioned. single patient use only. Do not share Caution: Do not use this your Sure PRO probe with anyone else. device with vaginal probe, anal Improper treatment or cross-infection probe or electrode pads other than may occur.
  • Page 15 DO NOT PLACE THE ELECTRODE radiant heater or sources of high PADS: humidity such as a nebulizer or kettle as this may cause it to cease to operate • On skin, which does not have normal correctly. sensation. If the skin is numb too Caution: Keep the device great a strength may be used, which away from sunlight, as long-...
  • Page 16: Information About The Programme Settings

    • Pulse Width (measured in μs - millionths of a second) The Sure PRO unit has pulse widths of 50 to 500 μs. Generally speaking, the higher the pulse width, the more "aggressive" the stimulation feels, if the...
  • Page 17: Programmes

    10. PROGRAMMES 10.1. PROGRAMME SETTINGS Programme Frequency Pulse Width Ramp Work Rest Default (µs) (sec) (sec) (sec) duration (Hz) (min) STRE 1 STRE 2 URGE MIXED 10/50 200/300 URGE 2 Constant Continuous SENS 3/10/20/30/40 250/200 PFW A See the table below PFW B See the table below ENDUR...
  • Page 18: Preset Programmes

    STRE 1, you will want to keep them 10.2. PRESET PROGRAMMES toned and strong. Sure preset Regular use of this programme, about programmes, with programmes for twice a week, will ensure that your each type of incontinence (STRESS, muscles remains fit and toned. URGE and MIXED), as well as other May also be used as an alternative programmes for conditions including...
  • Page 19 followed by 15 minutes of the STRE 1 The sensation is like a strong drawing programme. in of the muscles of the vagina, pulling up of the pelvic floor. Your natural During the first part, the sensation in the reaction will be to pull in and up your pelvic floor is soft, like a vibration.
  • Page 20 10) PAIN – Pelvic pain with the Sure PRO, and to sustain the The PAIN programme helps treat pain contraction into the rest interval. If in the pelvic area. It is particularly useful possible, link the contraction to your breathing to get into a gentle rhythm.
  • Page 21: Transcutaneous Tibial Nerve Stimulation

    Most clinical trials stress 10.3. TRANSCUTANEOUS incontinence (STRE 1 and STRE 2) TIBIAL NERVE have used no more than one treatment STIMULATION per day. The evidence seems to show that there is no additional improvement Transcutaneous stimulation of to using stimulation more than 3 times posterior tibial nerve is effective for the a week.
  • Page 22: Manual Programmes

    1 or 2 mA. Use for 20 Pulse waveform minutes once or twice daily. The Sure PRO will send an electrical impulse to the nerve. This nerve This describes the time function of the impulse is then transmitted to the sacral...
  • Page 23 Pain relief and soothing: 50 to 250 µs. This is the time in seconds that muscle is stimulated (not including Ramp time). Pulse Intensity The Sure PRO offers a range of work periods from 1 to 20 sec. Rest This is the time in seconds at zero strength in between stimulation.
  • Page 24: Content

    11. CONTENT between Work periods. The pack contains: • 1 x Sure PRO, continence stimulator unit • 2 x Lead wires (L-ST2) • 1 x Liberty vaginal probe (X-VP) • 4 x 50x50mm electrode pads (E- CM5050) •...
  • Page 25: Unit Information

    12. UNIT INFORMATION 12.1. CONTROLS & DISPLAY Programme Preset/Manual Pulse width Pulse rate Time setting Menu parameter Keypad lock Pause Low battery Intensity Ch2 Intensity Ch1 Warning Intensity Ch1 ON / OFF Intensity Ch2 Programme selector Menu Menu parameter parameter confirm adjust Pause...
  • Page 26: Operating Instructions

    (probe inserted When switched unit will correctly). Sure PRO detects a automatically start in the programme disconnection automatically which was being used when it was last returns the strength to zero.
  • Page 27 it will start with the last programme MANUAL PROGRAMME LOCK used. When MANUAL is showing, you can Each time you press and release the protect the manual settings (or default settings) by pressing and holding  PROG button, the programme will change, and the screen will display the button for 3 to 5 seconds.
  • Page 28 If the problem persists, see section 20. waiting mode. To view the memory, press +Menu or To preserve battery life, the Sure PRO -Menu and cycle through parameters to automatically switches off if left at zero the screen with MONTH showing in the intensity for more than 2 minutes.
  • Page 29: Setting Up And Using The Sure Pro

    13.1. CHARGING THE indicator light on the cradle will change BATTERY from red to green. The Sure PRO is powered by a type Storage BL-6F rechargeable Li-ion battery. A Remove the battery from your Sure separate charging cradle and power...
  • Page 30: Installing The Battery

    SESSION 2) Press down the centre of the battery cover and slide downwards. 1) Before using Sure PRO you will 3) Line up the 3 connectors on the need to visit the toilet. battery with the contact in the unit.
  • Page 31: Training Session

    - more sensitive, so you should avoid some will use the Sure PRO at stimulating them. full power – 99 mA. The Sure PRO strength will go up at 1 mA increments.
  • Page 32: After Your Training Session

    Initially the sensation through the probe Optional skin surface electrode may be limited but will improve during placement for URGE treatment. Take care not to use too An alternative method to a vaginal much strength thereby over probe is to stimulate areas of the skin stimulate the muscles until normal that are close to nerves that go to the sensation is restored.
  • Page 33: Anal Probe

    3) Sure PRO will not only improve You may benefit from the Sure PRO if your pelvic floor muscles but also you either have no active anal sphincter help you to recognise the correct contraction, or a weak or poorly sensation you need to feel when sustained contraction.
  • Page 34: Cleaning

    • Do not immerse your Sure PRO unit inserted past the sphincter muscles in water. anus, unless directed • Do not use any other cleaning...
  • Page 35: Disposal Of Waste Electrical And Electronic Products (Weee)

    (see recovery and recycling to help conserve back cover for contact details), by mail the world’s resources and minimise order from TensCare, by telephone adverse effects on the environment. using a credit or debit card, or through the TensCare website.
  • Page 36: Warranty

    TensCare Ltd. performance may vary with other electrodes. We will repair, or at our option replace free of charge, any parts necessary to...
  • Page 37 For hygiene reasons, please do not include used probe or electrode pads. Send only the unit and the lead wire. Please return the unit and warranty card (see page 40): TensCare Ltd PainAway House, 9 Blenheim Road, Longmead Business Park, Epsom, Surrey...
  • Page 38: Troubleshooting

    Otherwise, select a different programme. Intensity The Sure PRO has a safety feature which will not allow the intensity to pass won’t go 10 mA if the machine detects a connection error. above 10 If a connection error is detected the intensity will return to 0 mA and the mA and warning triangle will flash.
  • Page 39 TensCare or your local dealer (address on back cover) for advice. Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are trained to assist you with most issues you may have experienced, without the need to send your...
  • Page 40: General Specification

    21. GENERAL SPECIFICATION Waveform Asymmetrical rectangular Max Intensity 99mA zero to peak. Setting 0-99 in steps of 1 OC cut-out below 160 Ohm Constant voltage 470 to 2000 Ohm Constant current 160 to 470 Ohm Channels Dual channel Total output limited to 25 μC per pulse Max Pulse energy Output plug Fully shielded: touch proof...
  • Page 41 PLEASE RETAIN THIS WARRANTY CARD. RETURN THIS PORTION ONLY WHEN YOU RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY. NAME: ADDRESS: POSTCODE: DAYTIME TELEPHONE: E-MAIL: MODEL: DATE OF PURCHASE: ATTACH PROOF OF PURCHASE DO NOT SEND IN PROBE OR ELECTRODE PADS RETAILERS NAME: RETAILERS ADDRESS: RETAILERS POSTCODE:...
  • Page 42 NOTES...
  • Page 43 TensCare aim to give you the best possible product and service. We listen to your suggestions and are constantly trying to improve our products. We also want to learn about the way our products are used, and the benefits they give. If you have anything you would like to share with us, please contact: www.tenscare.co.uk...
  • Page 44 Distributed by: Manufactured by: TensCare Ltd, 9 Blenheim Road, Epsom, Surrey KT19 9BE, UK Tel: +44(0) 1372 723434 www.tenscare.co.uk Pub No.: I-SP2-UK Version 3.0 06/18...

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