Troubleshooting - Hoover HHP50CA011 User Manual

TROUBLESHOOTING

The following is a list of commonly encountered problems and solutions.
If any of these problems persist contact your local Hoover representative.
The Fan does not work
(Control Panel / Display
Lights on)
The Fan does not work
(Control Panel / Display
Lights off)
No Lights on Control Panel /
Display (Fan Working)
Buttons on the control panel
/ Display do not operate
Air Flow is Weak
Air Purifier is operating
loudly
IMPORTANT INFORMATION
Hoover Spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from Hoover. When ordering parts
always quote your model number.
Quality
Hoover's factories have been independently assessed for quality. Our products are made using a quality system which meets the requirements of
ISO 9001.
Your Guarantee
The guarantee conditions for this appliance are as defined by our representative in the country in which it is sold. Details regarding these conditions
can be obtained from the dealer from whom the appliance was purchased. The bill of sale or receipt must be produced when making any claim
under the terms of this guarantee.
Subject to change without notice.
• Check the alert showing on the display or in the app.
• Check if there are any obstructions in the fan.
• Check if the H-Purifier is switched on.
• Check if the filter is incorrectly installed.
• Check if the H-Purifier is in a completely upright vertical position and not leaning.
• Check if the H-Purifier is plugged in and switched on.
• Check if there are any obstructions in the fan.
• Check if the lights have not been switched off by pressing the Light Control button on the control Panel
/ Display.
• Check if Child lock has been activated by pressing and holding the Child Lock Button for 3 secs.
• Check if the protective packaging has been removed from the filter.
• Check if there are any obstructions in the Air Intake Cover or Air outlet.
• Check the Filter staus on the Control Panel / Display or in App for clean or replace warning.
• Check if the H-Purifier is in sleep mode. The fan operates on reduced power in this mode.
• Check if there are any obstructions in the Air Outlet or the fan.
• Check if the H-Purifier is running in MAX mode, the air flow is at maximum power in this mode.
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