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Notices
No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, mechanical photocopying, recording or
otherwise, without the prior written permission of the manufacturer.
The information within this manual is subject to change without notice.
The manufacturer shall not be held liable for technical or editorial errors or omissions
contained in herein; nor for incidental or consequential damages resulting from the
furnishing, performance or use of this material.
Microsoft Windows is a registered trademark of the Microsoft Corporation.
Product names mentioned herein are for identification purposes only, and may be
trademarks and/or registered trademarks of their respective companies.
Macrovision Statement
If your computer has a DVD drive and an analog TV Out port, the following
paragraph applies:
This product incorporates copyright protection technology that is protected by method
claims of certain U.S. patents and other intellectual property rights owned by
Macrovision Corporation and other rights owners. Use of this copyright protection
technology must be authorized by Macrovision Corporation, and is intended for home
and other limited viewing uses only unless otherwise authorized by Macrovision
Corporation. Reverse engineering or disassembly is prohibited.
Copyright 2002 All rights are reserved
Notices i

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Summary of Contents for Samsung NP20

  • Page 1 Notices No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, mechanical photocopying, recording or otherwise, without the prior written permission of the manufacturer. The information within this manual is subject to change without notice. The manufacturer shall not be held liable for technical or editorial errors or omissions contained in herein;...
  • Page 2: Important Safety Information

    Important Safety Information Safety Instructions Your system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 3: Battery Disposal

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Helpline for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries.
  • Page 4: Laser Safety

    Laser Safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 5: Regulatory Compliance Statements

    Regulatory Compliance Statements Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz Band, may be present (embedded) in your notebook system. The following section is a general overview of considerations while operating a wireless device.
  • Page 6 Modification to a wireless device will void the authorization to use it. Please contact manufacturer for service. Use only drivers approved for the country in which the device will be used. Please consult the appropriate sections of this manual, Samsung Technical Support, or the support website (www.samsungpc.com) for additional information.
  • Page 7: European Union

    European Union The following information is only applicable to systems labeled with the CE mark European Directives This Information Technology Equipment has been tested and found to comply with the following European directives: • EMC Directive 89/336/EEC with amending directives 92/31/EEC & 93/68/ EEC as per –...
  • Page 8 European States qualified under wireless approvals: Austria, Belgium, Denmark, Finland, France (with frequency restrictions), Netherlands, Portugal, Spain, Sweden and the United Kingdom. Accept EU Iceland, Liechtenstein, Norway and Switzerland European States with restrictions on use: In France, the frequency range is restricted to 2446.5-2483.5 MHz for devices above 10 mW transmitting power such as wireless LAN.
  • Page 9: Using Your Documentation

    Using Your Documentation Congratulations on your purchase of a notebook computer with the Windows® XP operating system. Whether you are new to using a portable computer or are an experienced user, this user’s manual can help you get the most from your computer. Manual Documentation Conventions Information Icons Three icons and their associated messages appear in this manual.
  • Page 10: Touchpad Conventions

    CD-ROM Device Naming Convention In many installation programs you will have to get a program from the CD-ROM device. The program installation sequence assumes that the CD is drive d:\, however this is not always the case. The name of the CD-ROM drive is the letter following the letter assigned to your last HDD.
  • Page 11: Introducing Your Computer

    Introducing Your Computer Your computer is a lightweight portable computer that includes features such as DVD- ROM drive, Home Theater System support, wireless LAN capability (factory option) to meet your computing needs at home or on the road. (Figures may be different depending on options). Where Everything Is The next 6 figures will explain the location of all of the buttons, LEDs and equipment needed to operate your notebook computer.
  • Page 12: Buttons And Leds

    Buttons and LEDs Number Lock Icon Scroll Lock Icon Internet Button E-Mail Button User Programmable Button Right Side PC Card Slot Left Side Security Lock Port 4 Users Manual Caps Lock Icon CD Access Icon HDD Access Icon Power Button CD/DVD - ROM Headphone / S/PDIF Jack Microphone Jack...
  • Page 13: Back Side

    Back Side PS/2 Port Printer Port Modem Port LAN Port USB Ports IEEE 1394 Port * Option Bottom Compartment Parallel DC-In Port External Monitor Port Fan Vent Battery Latch Fan Vent Introducing Your Computer 5...
  • Page 14: Using Your Computer For The First Time

    Using Your Computer for the First Time This section gives you detailed information on using your computer for the first time. Installing the Battery To install the battery pack: 1. With the computer’s power off, close the LCD panel and turn the computer over so the bottom of the unit faces up.
  • Page 15: Attaching The Ac Adapter

    Attaching the AC Adapter Your computer runs on power from the battery in the computer or from an electrical outlet. The first time that you use your computer, fully charge the battery by attaching the power cord to the computer and to an electrical outlet. All batteries lose their charge if they sit unused for an extended time period.When not used, battery can discharge fully in 2 to 3 months.
  • Page 16: Turning On The Computer

    Turning On the Computer To turn on the computer’s power for the first time: 1. Slide the LCD cover latch to the right and lift up the cover. 2. Press and then release the power button. The power light is on when the computer’s power is on. Initial Computer Startup: The first time you start your computer you will see the operating system registration screens.
  • Page 17: Turning Off Your Computer

    Turning Off Your Computer Prior to shutting down your computer ensure all of your data and current work are saved. The system will ask if you wish to save any unsaved work, saving your work first will speed the shutdown process. To turn off the computer, complete the following steps: 1.
  • Page 18: Tips For Using Your Computer

    Tips for Using Your Computer The following information helps you avoid potential problems as you use your computer: Do not try to disassemble your computer. Opening the system chassis voids your warranty. Only an authorised manufacturer service center can replace or add any parts inside the chassis.
  • Page 19: Locking Your Computer

    Travelling with Your Computer Air Travel If you are travelling by air, follow these tips: • Take the computer with you as carry-on luggage. Do not check the computer with your baggage. • Allow the computer and disks to go through the X-ray security devices. Do not hand-carry disks through the walk-through metal detectors, which can cause loss of data.
  • Page 20: Handling Spills

    Handling Spills Do not spill anything on your computer. The best way to avoid spills is to avoid eating and drinking around your computer. If you do spill something on your computer, turn off your computer, unplug it immediately, and do the following: •...
  • Page 21: Using The Keyboard

    Using the Keyboard Your computer has an 87/88-key keyboard. By pressing designated key combinations, you can have access to all the key functions of a full-sized keyboard. Standby Embedded Numeric Keypad Windows Function Although the layout of the keys on your computer’s keyboard is different from that on a desktop computer’s keyboard, the keyboard feels like a full-sized keyboard when you use it.
  • Page 22: Using The Numeric Keypad

    To clean the computer keyboard, use slightly damp cotton swabs. Scrub the keys and the surface around the keys. Do not allow liquid to drip into the keyboard or you may damage the keyboard. Using the Numeric Keypad Your keyboard includes a numeric keypad, which is a group of keys that you can set to type numbers and mathematical symbols, such as the plus sign.
  • Page 23: Using Special Function Keys

    Using Special Function Keys The function key activates special functions when it is pressed in combination with another keys. The table below shows the special key combinations. <Fn> Key Key Name Combinations <Fn+F3> CRT/LCD <Fn+F4> Standby: <Fn+F9> Numlock <Fn+F10> Scroll <Fn+F11>...
  • Page 24 User Defined Buttons (SENS Keyboard) You may program the three buttons to the left of the power button to start any program you have installed on your computer. Internet Explorer Outlook Express The default settings for these buttons are: Internet To reprogram the Sens Keyboard, follow the steps below: 1.
  • Page 25: Using The Touchpad

    Using the Touchpad Your computer is equipped with a touchpad, which is an integrated-pointing device that is used to perform standard mouse functions. The touchpad is an advanced and reliable pointing device that works with a touch of your finger. Touchpad Mouse Buttons Press on the touchpad gently.
  • Page 26 Action Double-click/Tap Click-hold Right-click Scroll Up Scroll Down PS/2 Mouse Menu: You may change the setup in Setup > Advanced Menu Disabled : Enabled : Auto Detect : Enables the PS/2 mouse only if present. 18 Users Manual Process and Comment Process Quickly click the left touchpad button two times or position the pointer over the object and Quickly tap the touchpad twice with your finger.
  • Page 27 Drag (Move) To move a window on the desktop, complete the following: 1. Click the window title bar or icon in the bottom of the window which you want to drag using the touchpad. 2. Press the left touchpad button and hold it. 3.
  • Page 28: Reading The System Status Lights

    Reading the System Status Lights Number Lock Icon Scroll Lock Icon Internet Button E-Mail Button User Programmable Button Name HDD Access CD Access Num Lock Caps Lock Scroll Lock Power Battery Status 20 Users Manual Caps Lock Icon CD Access Icon HDD Access Icon Power Button Function...
  • Page 29: Connecting To The Internet

    Connecting to the Internet This section explains how to connect you to the internet. For details on how to establish the connection contact the Internet Service Provider [ISP] or system administrator [SysAdmin]. Using the Modem Install the Modem cable by simply plugging the cable into the modem slot as shown in the figure below.
  • Page 30: Precautions Before Use

    Precautions Before Use Country Selection Country Selection: Because you may use your computer in more than one country, please ensure you select the country you are calling from to avoid connection problems. To change the country selection proceed as follows: 1.
  • Page 31: Using The Lan

    MODEM Notes: 1. In order to use the 56K feature, be sure to check if the standards supported by the on-line service provider and the modem are identical. 2. If you use a PBX phone system, you can not connect using the 56K mode. 3.
  • Page 32 Configuring Wired Network Environment Configure the Network Adapter as follows: 1. Click Start > Control Panel > Network and Internet Connections 2. Click icon (Network Connections). 3. Right-click the button. 4. Select Internet Protocol (TCP/IP) in the “This connection uses the following items:”...
  • Page 33 Wireless Connection (Factory Option) Your computer’s wireless LAN adapter is ready to use for most situations, see the instructions below to use the wireless LAN. Regulatory Notice for Channel Use in France The number of channels that can be used for wireless LAN differs from country to country.
  • Page 34 Configuring Wireless Network Environment Configure the Wireless Network Adapter as follows: 1. Right-click the Wireless Network Connection icon in the Windows taskbar. 2. Click View Available Wireless Networks, the Connect to Wireless Network window pops up. 3. Select a network from the available networks in the Available networks section, if displayed.
  • Page 35: Using The Floppy Disk Drive

    Using the Disk Drives Using the Floppy Disk Drive USB Floppy Disk Drive is provided as an option. To use USB Floppy Disk Drive, you have to purchase it. To use the external FDD, simply insert the USB plug into the USB slot in the back of the computer as shown in the figure below.
  • Page 36 CD/DVD Precautions: The tray may be stuck, in which case straighten out a paper clip, it into the Emergency Eject hole in the front of the CD/DVD-ROM and push it until the tray ejects. A LED on the drive tray is on when the computer is reading from a CD. Do not remove a disc when this LED is on.
  • Page 37: Working With Pc Cards

    Working with PC Cards By installing PC Cards, you can add functions to your notebook computer similar to those found on add-in boards for desktop computers. Available PC Cards include: • Input/output, such as modem, network, video capture, and SCSI cards. •...
  • Page 38 To remove a PC Card from your computer: Use the following procedures to remove PC Cards, or you may lose data that is being stored to a card. 1. Click icon on the taskbar. 2. Select the card currently in use, and click the Stop button. The eject button for the card slot operates in two steps, therefore to remove a PC Card: 3.
  • Page 39: Media Player

    Multi Media Functions/Equipment Media Player The Windows Media player is used to play audio files while the computer is on. You can play audio/video CD files using the Windows Media Player, as well as watching TV, video and listening to the radio through internet. The instructions to play a video CD-ROM are the same as the instructions for the audio CD below.
  • Page 40 Dolby Digital & Home Theater System (S/PDIF Port) This product supports 5.1 channel output, which is a basic function for home theater systems and DVD drives. It provides 3D surround sound and a vivid screen. Home theater system usually consists of a TV, DVD, 5.1 channel speakers, and a digital amplifier to provide a high-resolution vivid (MPEG2) picture and 3D surround sound (5.1 channel).
  • Page 41 If your computer supports a TV-Out port, you can connect and enjoy a large screen. After connecting the TV, you will need to select the TV as the display device using the Windows Display Properties window. After making all connections, ensure you enable S/PDIF: a.
  • Page 42 To enjoy the 5.1 channel speaker quality fully, your DVD titles and CDs must support 5.1 channels. Enabling S/PDIF on the DVD Program When using 5.1 channel speakers, you will need to install the “Power DVD” program on the DVD Installation CD (supplied Separately) and then set it up as described below: 1.
  • Page 43: Using The Volume Control Icon

    Volume Control Using the Keyboard Changing the volume with your keyboard. Use <Fn+PgDn> to decrease the volume or <Fn+PgUp> to increase the volume. Using the Volume Control Icon Double-click icon in the active program tray. The Volume Control window pops up.
  • Page 44: Using The Battery

    Using the Battery Your computer uses a smart rechargeable Lithium-ion (Li-ion) battery pack for power when the AC adapter is not attached to an electrical outlet. The smart battery gives a accurate measurement of the current battery capacity which helps extend operating time by enabling effective power management in operating systems that take advantage of the accurate information supplied by the battery.
  • Page 45: Safely Using The Battery

    Safely Using the Battery Follow these guidelines to safely use the battery: • Turn off your computer and unplug it if you accidentally: – Expose the equipment to liquid. – Drop, jar, or damage the computer. • Do not disassemble the battery, heat it above 100°C, or burn it. The battery used in this computer may cause a fire or chemical burn if mistreated.
  • Page 46: Monitoring The Battery Charge

    Installing the Battery To install the battery pack: 1. With the computer’s power off, close the LCD panel and turn the computer over so the bottom of the unit faces up. 2. Slide the battery compartment cover latch to the left then slide the cover straight up and off the computer.
  • Page 47: Power Meter

    Then try charging the battery again. • The battery may be defective, please try running your system from the AC adaptor with the battery removed from the system. Please contact the Samsung helpline if you are unsure. icon on the task bar or...
  • Page 48: Using System Setup

    Using System Setup The System Setup (BIOS) program enables you to configure your computer hardware and set security and power-savings options. The settings you choose are stored in battery-maintained CMOS memory that saves the information even when the computer’s power is turned off. When your computer is turned back on, it is configured with the values found in this memory.
  • Page 49 Table 3. System Setup Navigation Keys Navigation Key Function <F1> Displays the General Help window. <Esc> Exits the current menu. <Up Arrow> or Moves the cursor up and down between fields. <Down Arrow> <Left Arrow> or Selects different menus. Pressing the ESC key at the Main menu <Right Arrow>...
  • Page 50: Changing Booting Priority

    Changing Booting Priority The Boot menu in System Setup enables you to select the booting device and to set booting options. Boot Device Priority field enables: You to select the order in which the computer attempts to boot from different devices. The field has three (3) options: DVD/CD-ROM Drive, Removable Devices and Hard Drive.
  • Page 51: Using System Security

    It is very important that you do not forget your password. If you do, you cannot access your system. Write your password down and keep it in a safe place. If you do forget and have not recorded the password, you must contact the Samsung Technical Support Helpline for advice.
  • Page 52 6. Press <Enter> after you have typed your password. The computer prompts you to reenter your password for verification. 7. Type your password again and press <Enter>. A message appears telling you that the changes have been saved. 8. Press <Enter> again to return to the Security menu. 9.
  • Page 53: Using Power Management Options

    Using Power Management Options Your computer includes Power Management options that can help the battery charge last longer and extend the life of the battery. Power-management options will slow down or shut off system components when the components are not being used. Power management may slow down system performance.
  • Page 54 3. Click the Power Schemes tab to display the basic power management options. Power Schemes Tab 4. Select the time that you wish each of the following actions to occur in Battery and AC power mode. • Turn off monitor: •...
  • Page 55 If You Reinstall Windows: You should re-establish hibernate in power options by opening Options Properties window and click on the Hibernate tab then click “Enable Hibernation”. Frequent Interruptions: If you experience frequent interruptions, you might also consider putting your computer into automatic hibernation after a specified number of minutes using the power management options.
  • Page 56 Advanced Power Management Schemes This section discusses the advanced power management schemes. There are two buttons that you can use to manually conserve power. To enter the power management window complete the following: 1. Click Start > Control Panel > Performance and Maintenance. 2.
  • Page 57: Using The Hard Drive

    Using the Hard Drive Your computer includes a removable IDE (integrated drive electronics) hard drive. The IDE hard drive can store the data and programs your computer uses. The drive plugs into a connector on the system board. The hard drive that comes with your computer has already been formatted. Do not format the hard drive.
  • Page 58: Installing A Hard Drive

    Installing a Hard Drive To install a hard drive: 1. Remove the old hard drive from the computer as described in the previous section. 2. Remove the 4 HDD retaining screws to remove the old HDD from the drive bracket. 3.
  • Page 59: Video Features And Configuration

    Video Features and Configuration All these video modes can be displayed on an external monitor. However, if you disconnect an external monitor that was attached to your computer and then start the computer, the LCD may revert to a different resolution than the one you chose for the external monitor.
  • Page 60: Configuring Display Features

    Configuring Display Features The following sections describe how to configure the display settings on your computer. Display Resolution Notes: When Windows XP is initially installed it will automatically adjust the resolution to maximum available. Changing Colour Depth and Resolution To change the colour depth and resolution of your LCD: 1.
  • Page 61 Using Multi-Monitor Mode Multi-Monitor mode is the basic display mode which displays same view on all the display devices connected to a system. Using Multi-Monitor Mode You may duplicate your LCD screen on an external monitor or television. TV Connection Restrictions: You should only connect/disconnect cables and wires to your computer and TV when the power is off.
  • Page 62: Using Options

    Using Options Authorised Reseller Options You can order the following options for your Notebook computer from your authorised reseller: • An extra AC adapter • An auto adapter that enables you to charge the computer’s battery and operate the computer while in an automobile. •...
  • Page 63: Wireless Lan

    128, 256 or 512 MB module. To avoid possible system problems, use only approved memory modules in your computer. Please consult the appropriate sections of this manual, Samsung Technical Support, or the support website (www.samsungpc.com) for additional information. Before You Install Memory To prevent personal injury and damage to the equipment, follow the precautions listed here before installing a memory module.
  • Page 64: Installing A Memory Module

    Installing a Memory Module Handle a memory module carefully. Hold them only by the edges. To install a memory module: 1. Close the LCD and turn the computer over so that the bottom faces up. 2. Using a screwdriver, remove the screw that holds the keyboard in the hole labeled “KBD”.
  • Page 65 4. Carefully, using a small flat screwdriver, locate the (2) small tabs then push down and pry up the keyboard at the two (2) points indicated in the figure below. 5. Lift the keyboard away from the computer chassis to expose the memory module cover plate.
  • Page 66 Memory Module Precautions: When removing the module, pull on the plastic portion of the connector slots tabs only. Do not pull on the metal part of the tabs, this may damage the tabs. 8. Remove the installed module if necessary. a.
  • Page 67: Troubleshooting

    Norton AntiVirus Run Norton AntiVirus to insure a virus is not affecting your computer. The Norton Antivirus Subscription on your Samsung notebook will expire within 3 months. It is your responsibility to update the virus definitions, and renew subscription with Symantec when the subscription expires.
  • Page 68: Video Problems

    Normally, the CMOS battery lasts for several years. Please contact an authorised service centre or the Samsung Helpline for advice. Verify if the mute check box is checked or the volume is not turned down in the pop up menu by clicking the speaker icon of the task bar.
  • Page 69 Restart Windows and access the Recovery Boot Menu by pressing the F8 key after the initial Samsung splash screen. Select starting the system in VGA mode. Reinstall the Video Driver. Adjust the resolution and the colour to 1024 x 768 and 32 bit to display clearly, or avoid playing two programs at the same time.
  • Page 70: Modem Problems

    Problem If the connected CRT monitor display is not steady. Modem Problems Problem My modem doesn't connect to services or disconnects during communication When using a PBX phone system I can't dial on my modem. 62 Users Manual Action If the refresh rate is not optimal for the connected CRT, then this problem may occur.
  • Page 71 Problem Reports error message that insufficient Hard Disk space is available. FAX Problems: Depending on telephone line status, or types of Fax machines/programs that send/receive the Fax, Fax transmission/reception may not work correctly. In that case, please try other Fax programs. (e.g. Win Fax) Action Delete the unnecessary messages or data you received by Modem or Fax every one to three...
  • Page 72: Reinstalling Software

    Samsung is NOT responsible for any data loss. You MUST, however reinstall all of your applications and drivers using the Software CD and other application software as required.
  • Page 73: Specifications

    Specifications Dimension LCD viewing area Width Depth Height Weight (CD Drive, Li-Ion battery & 14.1” TFT LCD) Environment Ambient temperature, operating Ambient temperature, storage Relative humidity (noncondensing), operating Relative humidity (noncondensing), storage Altitude, operating Altitude, storage Shock, operating Shock, nonoperating Lithium-Ion Smart Battery Normal Weight Nominal open circuit voltage...
  • Page 74 Abbreviations A ..Amperes AC ..Alternating current ACPI ..Advanced Configuration and Power management Interface APM ..Advanced Power Management ATA.
  • Page 75 ISA ..Industry Standard Architecture KB ..Kilobytes kg ..Kilograms LAN..Local-area network lb..
  • Page 76 Glossary AC adapter The AC (or alternating current) adapter regulates current coming into your computer from the wall outlet. The current at the wall outlet is alternating current and needs to be changed by the adapter to DC (direct current) before your computer can use it for power.
  • Page 77 CardBus CardBus technology enables the computer to use 32-bit PC Cards. Hardware in the computer and the Windows operating system provide support for the 32-bit cards. The voltage of 32-bit cards (3.3 volts) is lower than that of 16-bit cards (5 volts).
  • Page 78 Hard drive Also called fixed disk. A hard drive is connected to the computer and can be installed or removed. Data written to a hard drive remains until it is overwritten or corrupted. The 2.5-inch hard drive in your computer was designed for use in a notebook computer.
  • Page 79 PC Card PC Card stands for personal computer card. The Personal Computer Memory Card International Association (PCMCIA) defines the standards used to develop all PC Cards. PC Card types include: modems, Ethernet adapters, SCSI adapters, ATA cards, and memory cards. PC slot The PC slot is the hardware slot in the computer where the PC Card is placed.
  • Page 80 Shadow RAM A write-protected area of RAM that contains a copy of the BIOS. As the computer boots, the BIOS is copied from its permanent location in ROM to RAM. The BIOS can be executed much faster in RAM than in ROM. The BIOS remains in shadow RAM until you turn off the computer.

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