CertainTeed TrueComfort Operator's Manual

CertainTeed TrueComfort Operator's Manual

Blow-in fiber class insulation system
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Cer tainTe ed
T rueComfort
®
Blown-in Fiber Glass Insulation
Bl ow n - i n F i b er G l a ss In su l a ti o n Syst e m
Aislamiento de fibra de vidrio por soplado
OP E RATO R'S MANUA L

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Summary of Contents for CertainTeed TrueComfort

  • Page 1 Cer tainTe ed T rueComfort ® Blown-in Fiber Glass Insulation Bl ow n - i n F i b er G l a ss In su l a ti o n Syst e m Aislamiento de fibra de vidrio por soplado OP E RATO R’S MANUA L...
  • Page 2: Table Of Contents

    TrueComfort System ® Table of Contents Introduction Safety Specifications Features Setup and Operation Generators and Extension Cords Electrical Diagram Troubleshooting Customer Service and Replacement Parts Claims, Damage or Loss Warranty Claims Insulation Terms and Values Warranty...
  • Page 3: Introduction

    The TrueComfort machine has a two-piece design, making it easy to transport in a minivan or SUV. Other features include a remote control on the hose that allows the user to turn the machine off and on while in the attic, and an easy-to-maneuver hand-truck design.
  • Page 4: Safety

    TrueComfort System Safety IMPORTANT SAFETY INSTRUCTIONS WARNING – When using electric appliances, basic precautions should always be followed, including the following: • Read all the instructions before using the insulation blower. • To reduce the risk of injury, close supervision is necessary when an insulation blower is used near children.
  • Page 5 GROUNDING INSTRUCTIONS This machine must be grounded. In the event of malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This machine is equipped with a power cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  • Page 6 • Do not operate this equipment when minors are present or leave unattended. Always disconnect power from machine before leaving unattended. SYMBOLS The following signal words and meanings are intended to explain the levels of risk associated with the use of the TrueComfort System. SYMBOL SIGNAL MEANING...
  • Page 7: Specifications

    TrueComfort System Specifications Weight (machine only) ..................... 142 lbs/64.40 kg Weight (shipping) ......................222 lbs/100.70 kg Hopper ..........................23 lbs/10.43 kg Base (assembly) ......................119 lbs/53.97 kg Power cord, 50" ........................9 lbs/4.08 kg Dimensions: Height ............................54"/137 cm Width ..........................29-1/4"/74.3 cm Length (base)........................28-1/8"/71.4 cm...
  • Page 8: Features

    TrueComfort System Features This TrueComfort insulation machine is equipped with the following features. Before using this machine, familiarize yourself with all the operating features and safety requirements. However, do not let familiarity with this machine make you careless. • Hopper (Fig 1) The top part of the machine which...
  • Page 9 Knife Holding Tray Window Bag Cutting Slot Window Hopper Holding Tray Serial Number (behind access panel) Handles Magnet (safety interlock) Hopper Latch Access Panel Handle Base Electrical Inlet Fig. 1 (twist lock) 2.5" Hose Outlet Fig. 2 Hopper Latch Agitator Basin Electrical Operator Panel...
  • Page 10 TrueComfort System Features continued • GFCI (Ground Fault Circuit Interrupter) (Fig 6) • “Off” Button (Fig 7) This push button switch is A GFCI operates on the principle of monitoring the colored red and turns the entire machine “off.” imbalance of current between the circuit’s ungrounded This switch also can be used in an emergency and (hot) and grounded (neutral) conductor.
  • Page 11 Machine Circuit Breaker Agitator Circuit Breaker Operating Instructions GFCI Hour Meter Fig. 6 Electrical Panel Ready Light On Push Off Push Button Button Fig. 7 Operator Panel Battery Indicator ON Button (green) Note: The wireless system is made up of two different components: A = Transmitter, OFF Button which is attached to the hose, B = Receiver,...
  • Page 12: Setup And Operation

    Plug the other end of the power cord into a dedicated 115 VAC 15 amp grounded outlet. Refrigerator or freezer outlets usually fit the requirements. If necessary, these appliances can be temporarily unplugged, enabling the TrueComfort machine to run on sufficient power. Use a 115 VAC 15 amp household outlet Fig.
  • Page 13 Operator Panel The electrical control of the TrueComfort machine has been designed with the latest technology to allow the operator full control of the machine at either the ground or in the attic. The operator panel has two push buttons for the “on”/ “off”...
  • Page 14 Wireless Remote The wireless control of the TrueComfort machine is designed to allow the attic operator full control of the machine while in the attic. The wireless transmitter and housing are attached to the 2.5" blowing hose and can operate up to a distance of 250'.
  • Page 15 LOADING THE MACHINE Always use caution when cutting bag open. Using a long-bladed knife, cut packages in half according to the instructions on the package. Cut about one- quarter of your total number of packages to start, and stack the rest near the machine for easy access (Fig 14). The process of feeding insulation into the blowing machine is fairly simple, but there are a couple of key points to be aware of when loading.
  • Page 16 Note: The amount of insulation you blow into the attic depends on the R-value, or level of insulating performance you wish to achieve. The higher the R-value number, the better the thermal performance – and the thicker the layer of TrueComfort insulation, the higher the R-value will be. Top View Fig.
  • Page 17: Generators And Extension Cords

    The TrueComfort System will operate on power from a commercial-sized generator. No household generators should be used due to the high inrush requirements of the TrueComfort System. Also, generators made by Honda, Yamaha, Coleman and Generac are not recommended. While they are of high quality, these generators do not have the inrush protection devices necessary to start the TrueComfort System and protect the generator.
  • Page 18: Electrical Diagram

    TrueComfort System Electrical Diagram...
  • Page 19: Troubleshooting

    TrueComfort System Troubleshooting PRObLEM LIkELY CAUSE REMEDY Machine will not start Main circuit breaker is tripped or is At electrical panel, check for tripped or operate. not in the “on” position. circuit breaker. Reset the circuit breaker to the “on” position.
  • Page 20 TrueComfort System Troubleshooting continued PRObLEM LIkELY CAUSE REMEDY Low production, insulation drips Too many tight bends or a kink in When properly setup, the hose should out the end of the hose. Not the hose. be as straight as possible to ensure a getting proper arc length.
  • Page 21 PRObLEM LIkELY CAUSE REMEDY Plugging of hose. Worn seals in airlock. Replace seals in airlock section of base. Minimum psi = 2.0. Hose is too long. The machine is supplied with 100’ of hose. If additional hose length was added, remove hose added beyond 100'.
  • Page 22 TrueComfort System Troubleshooting continued PRObLEM LIkELY CAUSE REMEDY Air comes out from the end of A jam has occured within the Disconnect power cord at the the hose, but no insulation. agitation system and caused the machine. Remove hopper. Locate the agitator and airlock to stop rotating.
  • Page 23 PRObLEM LIkELY CAUSE REMEDY When the agitation system Agitator chain is “jumping” or Loosen chain tensioner assembly, starts or is running, ratcheting skipping teeth on the sprockets. and move tensioner towards chain until noise occurs within the base of chain is tight and any slack is taken up machine.
  • Page 24 TrueComfort System Troubleshooting continued PRObLEM LIkELY CAUSE REMEDY GFCI is tripped or continues An imbalance between Do not attempt to operate to trip during use. the ungrounded (hot) and when this condition exists. Return grounded (neutral) power. to authorized service center for proper repair.
  • Page 25: Customer Service And Replacement Parts

    CertainTeed Machine Works will gladly assist you with the diagnosis, troubleshooting and repair of your TrueComfort machine. Please have the model number and serial number of your machine available when you call. Our Customer Service representatives are available Monday-Friday from 8 a.m. to 5 p.m. EST, excluding holidays.
  • Page 26: Claims, Damage Or Loss

    Claims for loss or damage must be filed with the carrier by the consignee within 24 hours after receipt of goods. We will assist you in every possible manner. CertainTeed Machine Works cannot be responsible for the collection of a claim or the cost of replacement of the damaged goods.
  • Page 27: Warranty Claims

    When we receive the defective part and a warranty decision has been made, CertainTeed Machine Works will either issue a credit to your account or return the failed part to you. CONTACTING CERTAINTEED MACHINE WORkS: CertainTeed Machine Works is available, Monday-Friday from 8 a.m.
  • Page 28: Insulation Terms And Values

    The resistance (R) to heat or cold. The higher the R-value, the greater the resistance and the better the insulation factor. Settlement: All blown insulation will settle after installation. Your TrueComfort system installs at settled density. Consult the chart on the material bag for coverage and install accordingly. CFM: Blowers are measured by Cubic Feet per Minute.
  • Page 29: Warranty

    ® Machine Warranty THE TRUECOMFORT MACHINE MUST BE OPERATED AND MAINTAINED IN ACCORDANCE WITH THE OPERATOR’S MANUAL PROVIDED BY MANUFACTURER. THIS WARRANTY IS VOID IF THE MACHINE IS NOT SO OPERATED AND MAINTAINED OR IF THE MACHINE IS USED WITH ANY PRODUCT OTHER THAN CERTAINTEED’S TRUECOMFORT LOOSE FILL INSULATION.
  • Page 32 G Y P S U M • C E I L I N G S • I N S U L A T I O N • P I P E Professional: 800-233-8990 www.certainteed.com/insulation http://blog.certainteed.com Consumer: 800-782-8777 © 11/13 CertainTeed Corporation, Printed in the U.S.A. Code No. 30-49-233...

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