Troubleshooting; Possible Failures - Zanussi ZWQ 71235SI User Manual

Do this procedure also when you want
to do the emergency drain.
1. Disconnect the mains plug from the mains
socket.
2. Remove the water inlet hose.
3. Remove the drain hose from the rear support
and unhook it from sink or spigot.
4. Put the ends of the drain and inlet hose in a
container. Let the water flow out of the hoses.
5. Set any selected programme with option
Essorage and let it operate until the end of the
cycle.

TROUBLESHOOTING

WARNING! Refer to Safety chapters.
INTRODUCTION
The appliance does not start or it stops during
operation.
First try to find a solution to the problem (refer to
the table). If the problem persists, contact the
Authorised Service Centre.
With some problems, the acoustic signals
operate and the display shows an alarm
code:
• - The appliance does not fill with water
properly. Start the appliance again by pressing
Départ/Pause button. After 10 seconds the
door will be unlocked.

POSSIBLE FAILURES

Problem
The programme does not
start.
6. When no more water flows, install the inlet
7. Press the
•
•
•
•
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance lid and drum doors are closed proper-
ly.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on.
hose and the drain hose again.
button to deactivate the
appliance.
WARNING! Make sure that the
temperature is more than 0°C before
you use the appliance again. The
manufacturer is not responsible for
damages caused by low temperatures.
- The appliance does not drain the water.
- The appliance lid or drum doors are
open or not closed correctly. Please check
both!
- The mains supply is unstable. Wait until
the mains supply is stable.
- No communication between electronic
elements of the appliance. Switch off and
switch on again. The programme was not
finished properly or the appliance stopped too
early. If the alarm code appears again, contact
the Authorised Service Centre.
WARNING! Deactivate the appliance
before you do the checks.
Possible solution
15