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Sound volume is too low
Another telephone in your building may be off the hook. Hang up the extension.
Poor reception
Check the telephone wiring inside your building. Worn or poor quality telephone wiring may
need to be replaced.
Dial tone in middle of call
The call has been lost. Hang up, then dial again and attempt to reestablish the call.
No response
Your phone cannot contact the satellite. Check the location of your QGFSP antenna. The
antenna must have a clear view of the sky and the horizon. If this is not true, that is, if there
are obstructions to the antenna's view, call your local dealer. You can remove the obstruction
it is safe to do so.
If your power supply is equipped with a backup battery, check to see if the battery has grown
weak or failed. You may need to replace the backup battery. Your local dealer can supply you
with a new battery, if necessary.
Special Notes:
o If your telephone is working, you should always hear a tone of some type when you lift the
handset.
o The actual tones heard may vary according to what is used by your service provider.
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