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Troubleshooting - ZyXEL Communications AG-100 Quick Start Manual

802.11a/b/g wireless cardbus adapter

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PROBLEM
Windows does not
auto-detect the
ZyXEL AG-100.
ZyXEL AG-100 Quick Start Guide

Troubleshooting

Make sure the ZyXEL AG-100 is properly inserted into the
CardBus slot and then restart your computer. Once the
computer has restarted, check the status of the LEDs on the
ZyXEL AG-100.
Perform a hardware scan by clicking Start, Settings, Control
Panel and then double-click Add/Remove Hardware. (Steps
may vary depending on Windows version).
Follow the on-screen instructions to search for the ZyXEL AG-
100 and install the driver.
Check for possible hardware conflicts. In Windows, click Start,
Settings, Control Panel, System, Hardware and then click
Device Manager. Verify the status of the ZyXEL AG-100 under
Network Adapter. (Steps may vary depending on the Windows
version).
Install the ZyXEL AG-100 in another computer. If the error
persists, there may be a hardware problem. In this case, please
contact ZyXEL customer support at 800-978-7222 or on the
web at http://www.us.zyxel.com.
CORRECTIVE ACTION
6

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