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5 Troubleshooting
„ When the message "No AirPrint Printers Found" is displayed in iOS device
Verify that the printer:
1
Has power and is turned on. If it has power, turn the printer off and then on again to
see if that resolves the issue.
2
Is connected to the same network as the iOS device.
„ When unable to print
Verify that the printer:
1
Has power and is turned on. If it has power, turn the printer off and then on again to see if
that resolves the issue.
2
Is connected to the same network as the iOS device.
3
Has the latest firmware version installed.
4
Has paper with enough toner installed.
5
Has no error.
If necessary, refer to printer User's Manual for help with the above steps.
Note
Printers can take several minutes to join a network after being turned on. Ensure that the printer is
connected to the network before attempting to print.
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