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Oki LED Printer User Manual

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  • Page 1 User Manual...
  • Page 2 OKIDATA 2000 Bishops Gate Boulevard Mount Laurel, New Jersey 08054-4620 http://www.okidata.com OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; Marque désposés de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry Company, Ltd. OKIPAGE is a trademark of OKI America, Inc.

  • Page 3: Table Of Contents

    OKIPAGE 10e Front Operator Panel Reference ... 8 OKIPAGE 10e Function Reference ... 12 Changing the Menu Settings ... 14 Using the Printer Menu Setup ... 14 Resetting the Menu ... 15 Using Power Save to Minimize Warm-up Time ... 15 Printing the Menu ...
  • Page 4 Service and Support ... 38 OKIDATA ONLINE ... 38 Your Dealer ... 39 The Okidata Customer Support Center ... 39 Okidata Customer Service Representatives ... 39 Purchasing Supplies ... 40 Warranty Service ... 40 OKIDATA SERVICE CENTERS ... 41 Index ... 43...

  • Page 5: Features

    Fonts: 35 PCL fonts (Agfa), 10 True Type fonts, USPS Barcode font, OCR-A/B supported Emulations: Standard HP LaserJet 5 (PCL5e), IBM Proprinter III/Epson FX (9-pin emulation) Printer drivers: Windows 95, Windows 98, Windows 3.1, Windows NT 4.0 Interface: IEEE 1284 bi-directional parallel interface On-screen status monitor and interactive software...
  • Page 6 To install the following options, a Memory Expansion Board or RS-232C Serial Interface Board must be installed. Flash Memory SIMM 4MB (Part# 70032601) Flash Memory SIMM 8MB (Part# 70033201) 4MB Memory SIMM Chip (Part# 70028801) 8MB Memory SIMM Chip (Part# 70033801) 16MB Memory SIMM Chip (Part# 70033901) 32MB Memory SIMM Chip (Part# 70034001)

  • Page 7: Operating Your Printer

    Operating Your Overview Printer This section provides the following information: Using the front operator panel Setting printer features using the printer menu Using the printer software Using manual feed Printing envelopes Printing transparencies and labels Using recycled print media Using the Front Operator Panel Power Light Printer is turned on.

  • Page 8: Okipage 10E Front Operator Panel Reference

    Meaning User Options/Switch Function Ready Off line Processing/receiving data Quick press: takes printer off line Quick press: ready 2 second press: print demo page and menu page 5 second press: print cleaning page...
  • Page 9 (feed, eject and size error) Cover open Printing errors Quick press: resume printing (on line) 2 second press: print buffer contents 5 second press: clear buffer and reset printer Quick press: resume printing Open cover, remove paper jam, close cover...
  • Page 10 4 seconds blink: one blink per second fast blink: several blinks per second Meaning User Options/Switch Function Hardware error Turn off and then re-power printer. If still not recovered, call service. Refer to on-screen status Warning monitor Change image drum...
  • Page 11 Ready Manual Error (Green) Feed (Red) (Amber) blink Light on Light on Light on for a few for a few for a few seconds, seconds, seconds, then off, then off, then off, then blinks then blinks then blinks until ready until ready until ready slow blink: one blink every 4 seconds...

  • Page 12: Okipage 10E Function Reference

    OKIPAGE 10e Function Reference User Options/Switch Function Print demo page and menu page: 2 second press Pause printing (off line): quick press Form feed (print buffer contents): 2 second press slow blink: one blink every 4 seconds blink: one blink per second fast blink: several blinks per second Ready Manual...
  • Page 13 (Green) User Options/Switch Function Resume printing (on line): quick press slow blink Light on Set Menu 1 and Menu 2 to factory defaults: 2 second press for a few seconds, then off, then blinks until ready slow blink: one blink every 4 seconds blink: one blink per second fast blink: several blinks per second Ready...

  • Page 14: Changing The Menu Settings

    Operations and features set in your application software, will override Menu settings. Using the Printer Menu Setup The printer menu setup is designed to perform as an interactive software “front panel” for accessing the printer’s menu from your computer. To invoke the printer menu setup, open the status monitor, click the printer setup tab, then click the Printer Menu button.

  • Page 15: Resetting The Menu

    Resetting the Menu The menu can be reset to the factory (default) settings in the Printer Reset box of the Maintenance 1 Menu (See Maintenance Menu for information on using this feature). Using Power Save to Minimize Warm-up Time To minimize the printer’s warm-up time between print...

  • Page 16: Printing The Menu

    4 In the Printer Menu Setup, select the Economy tab as shown below. 5 In the Power Save box, select Off. 6 Press Apply to finalize your change. Printing the Menu For a printout of all menu settings including default...

  • Page 17: Printing A Special Document

    2 Pull down the manual feed tray. 3 Adjust the paper guides to the width of the media. 4 Insert the sheet (letterhead: top edge in first, facing up) until the printer grips it. 5 Issue the print command in your software. E-17...

  • Page 18: Enhancing Print Quality

    Enhancing Print Quality To enhance print quality when printing on different types of media, you can adjust the following settings using the printer Menu: Media Type - Adjust for paper thickness Print Mode - Select dots per inch Darkness Control - Adjust print density...

  • Page 19: Selecting Envelopes

    5 Adjust the paper guides to the width of the media. 6 Insert the envelope flap down and to the left until the printer grips it. 7 Issue the print command in your software. Selecting Envelopes No windows, metal clasps, or snaps – they can damage the image drum.

  • Page 20: Guidelines For Transparencies And Labels

    Must be able to withstand heat of 200 C for 0.1 second. Labels should cover the entire carrier sheet-carrier and adhesive must not be exposed to any part of the printer. Use rear paper output to reduce heat exposure and curling.
  • Page 21 Recycled paper used by OKI printers must be specifically denoted by the paper manufacturer to be for laser printers, or laser guaranteed or compatible. Using media outside these specifications may cause problems requiring service that will not be covered by OKIDATA warranty or service agreements.

  • Page 22: Printer Maintenance

    Replacing The Toner Cartridge Replace the toner cartridge after TONER LOW displays on the printer’s front operator panel, or on your screen in the Status Monitor if you have installed the printer software. After TONER LOW displays, the printer will print approximately 100 more sheets, then display TONER EMPTY and stop printing.

  • Page 23: Replacing The Image Drum Cartridge

    2,000 pages. Remember, this is only an average. Actual results may vary. The first toner cartridge in your new printer has to fill the drum reservoir and saturate the developing roller with toner. It’s normal that the first cartridge will produce about 1,000 pages.

  • Page 24: Cleaning The Led Array

    5 Be sure to reset the drum counter. See “Using the Printer Menu Setup” above for details. Image Drum Cartridge Life The life of the image drum depends on a number of...
  • Page 25 The LED array is on the underside of the printer cover. Wipe it gently with the cleaning pad that is included in the toner cartridge kit. You can also use a clean, soft cloth with a small amount of rubbing alcohol on it.

  • Page 26: Printing A Cleaning Page

    The cleaning page process removes residual impurities from printing surfaces. Printing a cleaning page helps reduce print quality problems, such as repeated marks, blotches, and shaded areas. From the status monitor: 1 Click the Printer Menu button on the status monitor Controls tab. E-26...
  • Page 27 2 Click the Test Print tab. 3 Click the Cleaning… button. Follow the on-screen instructions. E-27...

  • Page 28: Problem Solving

    This Section provides the following problem solving information: Clearing Paper Jams Print Quality Problems Software Problems Hardware Problems Clearing Paper Jams The error light on the printer’s operator panel blinks (one blink per second) whenever there is a paper jam of any kind. E-28...
  • Page 29 TRAY “n” INPUT JAM “n” indicates the trayn umber in which the jam occurred (standard configuration is tray 1). 1 Slide the paper tray out of the printer. 2 Remove the sheet that did not feed. E-29...
  • Page 30 TRAY “n” FEED JAM or PAPER EXIT JAM (top bin) Displays when paper exits to the top bin 1 Open the cover. Lift out the image drum. Be careful: the fuser unit at the back of the printer is hot! 2 Remove the jammed paper. E-30...
  • Page 31 Displays if paper exits to rear exit tray 1 Lift the top cover. 2 Pull the jammed paper out from the back of the printer. Pulling from the front may damage the printer. 3 Remove the image drum and look to make sure the paper is cleared and no pieces are left.

  • Page 32: Print Quality Problems

    Problem: Empty toner cartridge. Pages get fainter when toner is low. Solution: Install new toner cartridge. Problem: LED array is dirty. Solution: Clean LED array. (See Printer Maintenance section.) Symptom: Page has gray background. Problem: Static electricity, generally from dry, cotton fiber papers, causes toner to stick to background.
  • Page 33 Solution: Clean LED array. Symptom: Bold characters and dark lines are smeared. Problem: Toner is low. Solution: Install new toner cartridge. Symptom: Print is darker than usual. Problem: Darkness setting is too high. Solution: Change darkness setting in the printer menu. E-33...

  • Page 34: Software Problems

    Problem: High Humidity. Solution: Recommended operating humidity: 20-80% Software Problems Software controls printing features. Make sure you have selected the correct printer driver in your software. See your software application documentation for more information. Symptom: Status Monitor displays Checking Status indefinitely.
  • Page 35 O with number 0; make sure you are using upper/lower case correctly; make sure font is specified correctly and is available. Symptom: Data is sent to printer, but nothing happens. ON-LINE message appears. Problem: Wrong interface cable. Solution: Use correct cable. If optional Serial I/F is...
  • Page 36 Problem: In Epson FX Emulation, when command for 66 lines is sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints line on the second page.

  • Page 37: Hardware Problems

    Problem: Configuration error. Solution: Check cable connection; if serial, make sure appropriate MODE command has been used (PC). If more than one printer is available, make sure your printer has been selected. Make sure your printer is on-line. Symptom: “Garbage” prints.

  • Page 38: Service And Support

    The Okidata Customer Support Center Okidata Customer Service Representatives Purchasing Supplies Warranty Service Okidata Service Centers If you can’t solve your printer problem after reading this manual, contact these sources for service or support. OKIDATA ONLINE Visit the OKIDATA Web Site at http://www.okidata.com...

  • Page 39: Your Dealer

    Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representative are trained on all current OKI products. They can answer your questions regarding: Installation of your printer...

  • Page 40: Purchasing Supplies

    Purchasing Supplies Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item. Ways to Purchase Consult the dealer where you purchased your printer. Consult an Okidata authorized sales or service dealer.

  • Page 41: Okidata Service Centers

    OKIDATA SERVICE CENTERS If you need to ship your printer to a service center, replace it in the original packing materials. If the original packaging in not available, contact your dealer or 1-800-OKIDATA for shipping instructions. For out-of-warranty repairs, allow 30 days for round trip shipping and repair.
  • Page 42 Impact Calle 93 Bis No 19-50 Ofic 103-105 Bogota, Colombia Phone: 571-616-1385 Fax: 571-616-1386 Mexico Oki Data de Mexico, S.A. de C.V. Av. Insurgentes 1700 – 7 Piso Col. Florida 01030 Phone: (525) 661-6860 Fax: (525) 661-5861 Peru Teknos Comunicaciones...

  • Page 43: Index

    Cleaning the LED Array 24 Consumables 5 image drum 5 toner 5 Customer Information Center 39 Customer Service Representatives 39 Customer Support Center 39 drivers, printer 5 emulations 5 Energy Savings 5 Envelopes 18 Fonts 5 OCR-A/B 5 True Type 5...
  • Page 44 30 Paper Jams clearing 28 input jam 29 print quality 5 Print Quality Problems 32 print speed 5 printer drivers 5 printing cleaning page 26 enhancing quality 18 envelopes 18 labels, adhesive 19 menu 16 special document 17...
  • Page 45 Service and Support 38 Customer Information Center 39 Customer Service Representatives 39 Dealers 39 OKIDATA Online 38 regional service centers 41 Warranty Service 40 Web Site 38 Status Monitor 22, 23 status monitor 5, 26 Supplies, purchasing 40 Toner Cartridge, replacing 22 Transparencies 19 USPS Barcode font 5 Web Site 38...
  • Page 46 E-46...

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Okipage 10e

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