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InnoMedia MTA8328 Series Administrative Manual

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InnoMedia MTA8328 Series
Administrative Guide
INNOMEDIA CONFIDENTIAL
This document contains proprietary information of InnoMedia Inc., and its receipt or possession does not
convey any rights to reproduce, disclose its contents, or to manufacture, use or sell anything it may describe.
It may not be reproduced, disclosed or used without specific written authorization of InnoMedia Inc.
V11, May 2020

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  • Page 1 V11, May 2020 INNOMEDIA CONFIDENTIAL This document contains proprietary information of InnoMedia Inc., and its receipt or possession does not convey any rights to reproduce, disclose its contents, or to manufacture, use or sell anything it may describe. It may not be reproduced, disclosed or used without specific written authorization of InnoMedia Inc.
  • Page 2 Federal Communication Commission Interference Statement The MTA8328 series of products have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: Table Of Contents

    4.3.4 Ring Cadence Setting ........................43 Line Diagnostics ............................ 44 4.4.1 GR909 Tests: triggered from the WEB Administrative Console ..........44 4.4.2 GR909 Tests: triggered from SIP NOTIFY Message ..............45 Page 3 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 4 Model MTA8328-4, MTA8328-8, MTA8328-24 ....................64 Appendix B The use of encryption key methods ....................65 Inno rc4_102 ..............................65 Openssl command example ........................... 65 Appendix C: WiFi Connection Setup through Captive Portal ................66 Page 4 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 5 Figure 28. Phone port status overview ....................... 36 Figure 29. SIP Account Setting ..........................37 Figure 30. Call Feature Setting ..........................37 Figure 31. Line Setting ............................38 Figure 32. Speed Dial ............................39 Page 5 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 6 Figure 55. Captive Portal - Welcome ........................66 Figure 56. Captive Portal – SSID selection ......................66 Figure 57. Captive Portal – SSID password input ....................67 Figure 58. Captive Portal – Confirm settings ...................... 67 Page 6 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 7 InnoMedia MTA8328 Administrative Guide About This Document This document provides details of the features available on the InnoMedia MTA8328 as well as feature descriptions and the configurations required. Revision History Date Version Notes 2016/10/25 V1.0 Based on firmware V1.0.0.19 2016/11/08 V1.1...

  • Page 8: Introduction

    InnoMedia MTA8328 Administrative Guide NTRODUCTION 1.1 Product Overview The InnoMedia MTA8328 is an integrated device providing telephony service over a broadband network. It allows the connection of your device to a Router/Firewall through either a wired Ethernet connection or through WiFi .

  • Page 9: Business Models: Mta8328-4, Mta8328-8, Mta8328-24

    Note that the Ethernet connection setup applies to both MTA8328-1N and MTA8328-1W models; whereas the WiFi connection setup applies to MTA8328-1W only. Figure 4. Setup the MTA8328-1 device to connect to the router or network switch Page 9 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 10: Mta8328-1W Wifi Connection Optimizer (Wco) Test

    The WCO test can only be invoked when the WAN Ethernet is not connected. • Run the WCO test only when the WiFi LED displays solid green as its initial state. Note that some WiFi routers may drop WCO packets for strict security configurations. Page 10 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 11: Figure 5. Wco Test Result

    Test State WiFi LED Representation WCO Initial State Solid Green WCO Result State • Solid Green Excellent • Alternates between solid yellow and solid green. Good • Solid yellow Not Good Page 11 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 12: Business Models: Out Of The Box Setup

     Once the MTA connects to the voice service provider network, and completes the registration and service provision process, you should see a solid green PHONE LED light displayed. 1.5 Terminology and Usage 1. The supported character set of the device text input box: 7 bit ASCII. Page 12 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 13: Home -- Device States

    The default Password is: welcome Note: The default username and password could be different if changed by the service provider. Figure 7. Login Screen (Username and Password). MTA8328-1N login screen example. Page 13 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 14: Figure 8. Current Status Of Mta8328

    Date Time: current date and time • System Up Time: up time since last power up. • Version Hardware Version • Information Firmware Version • Boot Loader Version • Network Master Interface Information: Current Page 14 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 15 Domain Name: the domain name obtained from DHCP Option 15 or the configured value described in section 3.1.5. The value obtained from DHCP has higher priority than any manually configured domain name. Page 15 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 16: Network

    3.1.2 DHCP Server Setting This setting is only applicable to the MTA8328-MP series model, and when the Network Operation Mode is configured as “Router Mode.” Figure 10. Configure the DHCP Server Page 16 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 17: Ethernet Ip Address Setting

    MTU (maximum size of an IP packet, in bytes). Note that default value of MTU is 1500, and its valid value ranges from 150 to 1500. Do not change the MTU value unless necessary. Page 17 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 18: Wifi Configuration And Ip Address Setting

    For maintaining optimum voice quality, the device should not exceed total (WAN and LAN) throughput of 40 Mbit/sec. Figure 13. Configure the LAN IP address 3.1.6 Host and DNS Servers Configure the host and the DNS server information provided by your network operator. Page 18 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 19: Master Dns

    Check to allow the MTA to offer IP addresses Server to hosts connect to its LAN port(s) Start IP Address Input the start/end IP addresses which the End IP Address MTA to offer to its LAN hosts. Page 19 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 20: Tos Setting

    TOS Setting Host Traffic: Use the configured TOS value to tag data traffic other than SIP or RTP packets. VoIP Signal Traffic: Use the configured TOS value to tag SIP signaling packets. Page 20 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 21 InnoMedia MTA8328 Administrative Guide Voice Traffic: Use the configured TOS value to tag voice RTP packets. Page 21 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 22: Telephony

    Local SIP Port The SIP port used on the MTA Preferred If there are no queried NAPTR records Transport Protocol specifying the transport protocols to be used, the MTA uses this configured setting Page 22 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 23: Figure 19. Sip Server Settings - Sip Option

    The Proxy-Require header field is used to list Header features and extensions that a UA requires a proxy to support in order to process the request. Figure 19. SIP Server Settings – SIP Option Page 23 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 24 Always off – RFC2833 is never used. • Always on – RFC2833 is always used. Send UA Header Allow MTA to send User-Agent Header in SIP message. UA Header Format User-Agent Header sent out is modifiable. Page 24 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 25: Security Setting

    When this feature is enabled, the MTA List checks all incoming SIP request messages for their source IP addresses. If the source IP is not in the “SIP Server list”, the MTA rejects or drops this message. Page 25 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 26: Codec Setting

    PCMA/8000 – Set Ptime • G729/8000 – Set Ptime and annexb on or off • G722/8000 – Set Ptime • iLBC/8000 – Set Ptime, dynamic payload type, and mode (codec frame size, 20ms Page 26 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 27: Sip Timer Setting

    The maximum retransmit interval for non- Interval (T2) INVITE requests and INVITE responses. Invite Retry Times The maximum number of times that a SIP INVITE is retransmitted if no response is Page 27 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 28 Registration Expiry Time. Session Timer Description Signal bullet Time between sending dummy keep-alive Interval UDP packets. Set to 0 to disable sending out Page 28 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 29: Digitmap Setting

    Inter Digit Timeout Time to wait between digits being dialed before assuming no more entries are to be made. This is required to ensure a pause in dialing does not trigger an incomplete Page 29 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 30 “Critical Timeout” and “Inter Digit Timeout”. If this feature is disabled, and there are associated digitmap rules ended with a “#” sign, the MTA sends out “%23”, which is equivalent to “#”. Page 30 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 31 | Position “.” -- matches an arbitrary number of occurrences of the position, including 0 String ::= StringElement | StringElement String StringList ::= String | String “|” StringList DigitMap ::= String | “(“ StringList “)" Page 31 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 32: Figure 24. Fxs Setting

    When the remote side hangs up, after the Timeout busy tone time out, the device will start to play warning tone for this period of time. Ringing Timeout Will ring a line for this period of time and Page 32 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 33: Feature And Service Code Setting

    If network conditions are good, and no late Depth packets are detected, the jitter buffer will continue to decrease until it meets the configured size. 4.1.6 Feature and Service Code Setting Figure 25. Feature and Service Code Setting Page 33 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 34 Speed Dialing Settings 0, simply dial a #90. Ensure the Prefix and Speed Dialing Settings don't cause a dialing conflict with other features such as Call Transfer and Caller ID Display. Page 34 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 35: Fax Setting

    Enable/Disable T.38 Fax feature. Allow ECM Enable Error Correction Mode (ECM) for fax transmission. Max Speed Bit Rate. Choose a maximum fax transmission speed to be attempted: 2400, 4800, 9600, or 14400. Page 35 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 36: Call Report Setting

    SIP Port Setting – List of current SIP user accounts. You may configure each user account from this page. Figure 28. Phone port status overview Click on the Edit icon of a particular user account to display the account setting screen. Page 36 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 37: Sip Account Setting

    Codes” for device based call features defined in the “Profile Setting” page section. Call Features Call Waiting To receive and answer an incoming call when this line is engaged in an active call. Page 37 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 38: Line Setting

    Line setting page includes input-MIC/output-speaker volume controls (gain controls) and the way silence suppression is performed. Figure 31. Line Setting Field Name Description Voice Gain Speaker Gain Downstream volume control in the direction Page 38 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 39: Speed Dial

    Please refer to section 4.1.6 for more details on using speed dials. Figure 32. Speed Dial Field Name Description Speed Dial Testing 4.2.5 IMS related SIP settings Only available on IMS firmware versions. Page 39 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 40: Telephony Region And Misc Setting

    Media port starting value should fall within the range 10 to 65535 and should be an even number. Care should be taken as these settings can significantly impact voice performance or result in no voice path if configured incorrectly. Consult your telephony service provider for configuration guidelines. Page 40 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 41: Regional Setting

    Configures the tone cadence for an FXS port. When shipped from the factory, the MTA tone cadences are set to match country requirements. You can manually set the tone cadence if you wish to override the default country values. Page 41 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 42: Figure 36. Tone Cadence Setting

    Stutter Tone A "stuttered" or interrupted dial tone is often used to indicate a Calling feature such as Call forwarding has been activated. (The voice mail waiting tone is represented by Page 42 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 43: Ring Cadence Setting

    [ on1 duration in ms, off1 duration in ms…]. If the duration value is 65535, keep playing the last tone. Figure 37. Ring Cadence Setting Field Name Description Default Ring For a telephone receiving an incoming call, Cadence the default timing pattern of the incoming Page 43 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 44: Line Diagnostics

    30 sec till the foreign voltage is removed. Receiver Off-Hook This procedure discriminates between resistive fault and a receiver off-hook Page 44 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 45: Gr909 Tests: Triggered From Sip Notify Message

    NOTIFY sip:2148298788@172.16.0.119;user=phone SIP/2.0 Via: SIP/2.0/UDP 172.16.200.212:5060;branch=z9hG4bKac101ead5060- 76517495;rport From: < >;tag=rebootapp_tag sip:GR909@172.16.200.212 To: <sip: ;user=phone> 2148298788 172.16.0.119 Event: gr909 Call-ID: 3-75ff0490-4bdccd8@ac101ead CSeq: 1401 NOTIFY Max-Forwards: 70 Contact: < > sip:GR909@172.16.200.212 Content-Length: 0 Page 45 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 46: System

    Default ID is ‘user’. Default Password is ‘welcome’. However, the default values are service provider dependent. 5.2 Page Permission The administrator may specify which features are available for subscribers (ie users) to configure. Page 46 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 47: Firmware Upload

    Configure which pages the User Login Permission Setting account can access. 5.3 Firmware Upload Figure 42. Firmware Upload Field Name Description Firmware Upload Browse to a new firmware image file to Page 47 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 48: Reboot

    Figure 44. Restore To Factory Dialog Field Name Description Restore To Factory Opens a dialog box, and asks for a confirmation to “Restore to Factory Default Values”. The factory default values are service provider dependent. Page 48 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 49: Provisioning Setting

    66 and 67 to compose the request URI for provisioning. The request URI obtained from the DHCP Options will override any manually configured provisioning fields. Provisioning Server IP or FQDN of the Provisioning Server. Page 49 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 50 See Appendix B The use of encryption key methods. Openssl – the open source toolkit. This method can be applied when either RC4 or AES256 is selected from the Encryption Page 50 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 51: Ems Setting

    5.7 EMS Setting 5.7.1 EMS Server The InnoMedia EMS server is a powerful provisioning and management platform for service providers to perform device configuration/firmware management, to be able to see Call Statistics, Voice Quality information, and to provide the ability to connect to devices behind NAT routers for diagnostics purposes.

  • Page 52: Figure 46. Configuring Ems Server Information

    The MTA will send a heartbeat to the EMS Server to let it know it is up and running. A Data Tunnel between the EMS and MTA is used, and this can be encrypted or not, Page 52 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 53: Trace Log

    3. Check “Trace Verbose” 4. Configure “Trace Channel” to be “0” to monitor all ports of the system. 5. Check whatever items to be monitored from the “Trace Group Setting” table. Page 53 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 54: Figure 47. Trace Log Setting

    The ports (lines) you wish to monitor/debug. 0 covers all ports. Trace Verbose Enable Trace logs to be displayed in a Telnet session. Send to Syslog When checked, will send out messages to a Page 54 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 55: System Time

    5.9.1 Time Setting Configure the SNTP time server IP/FQDN and time zone with which the MTA device synchronizes. Accurate time information is important for ensuring reliable telephony services. Figure 48. Time Setting Page 55 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 56: Language

    5.10 Language The MTA device supports English, Spanish for Interactive Voice Response (IVR) services. Select the desired language for your needs. Figure 49. Language Selection for IVR system Page 56 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 57: Uplink Connection

    Figure 51. Certification & Key Field Name Description SIP CA Certificate Root certificate for verifying the SIP server TLS Certificate. Prov CA Certificate Root certificate for verifying the Provisioning server Certificate. Page 57 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 58: Config File

    VoIP Config: settings from the “Telephony” category. 5.14 SNMP Setting Configure the SNMP server information for the MTA to send traps to or to get commands from the SNMP server. Figure 53. SNMP Setting Page 58 Copyright © 2020 InnoMedia. All rights reserved.
  • Page 59 SNMP GET to access the MTA. Private SNMP Read-write community string. This string is Community Name used with an SNMP SET to set a certain SNMP MIB variable (OID) to a specified value. Page 59 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 60: Remote Access

    Bonjour Enable Bonjour – allows Apple devices to discover the MTA8328 on the network. UPnP Enable UPnP – allows devices which supports UPnP to discover the MTA8328 on the network. Page 60 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 61: Cli Command References

    Type command “save” or “write” whenever the MTA configurations being updated through CLI commands. Under any level, to show debug messages on the CLI console, type “debug on”; to stop debug messages being displayed, simply type “debug off”. Page 61 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 62: Appendix A Led States

    WCO WiFi LED Representation WCO Initial State Solid Green WCO Result State (last for 20 secs) • Solid Green Excellent • Alternates between solid yellow and solid green. Good • Solid yellow Not Good Page 62 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 63: Model Mta8328-1N

    GR-909 tests are run again and all tests pass, or when the device is rebooted. Medium-Slow Blinking Device firmware is being upgraded. The PHONE LED blinks in Green (1 sec on, 1 sec off) unison with the WAN LED. Page 63 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 64: Model Mta8328-4, Mta8328-8, Mta8328-24

    One or more line diagnostics tests (GR-909) failed. This state is on, 0.25 secs off) cleared when the GR-909 tests are run again and all tests pass, or when the device is rebooted. Page 64 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 65: Appendixb The Use Of Encryption Key Methods

    Provisioning config file should be encrypted using the following command at the provisioning server when AES-256 is selected from the encryption menu. $ openssl enc –aes-256-cbc –k password –in infile –out outfile Page 65 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 66: Appendix C: Wifi Connection Setup Through Captive Portal

    (2) Select a Wireless SSID from the list, or just type the SSID name in the input box if the SSID name is hidden. Figure 56. Captive Portal – SSID selection Page 66 Copyright © 2020 InnoMedia. All rights reserved.

  • Page 67: Figure 57. Captive Portal - Ssid Password Input

    (3) Input the password for the selected SSID. Figure 57. Captive Portal – SSID password input (4) Complete the WiFi setup, and start the voice quality validation test. Figure 58. Captive Portal – Confirm settings <End of Document> Page 67 Copyright © 2020 InnoMedia. All rights reserved.

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