Getting Support; Getting Support Through Remote Management; Finding The Contact Information For Service - Samsung S27AM50 Series User Manual

Getting Support

Get help directly from Samsung if you have a problem with your product.

Getting support through Remote Management

Settings Support
After consenting to our service agreement, you can use
Samsung service technician diagnose your product, correct problems, and update your product's software remotely
via the web. You can also turn
"
This function requires an Internet connection.

Finding the contact information for service

Settings Support
You can view the address of the Samsung website, the call center phone number, your product's model number, your
product's software version, Open Source License and other information you may need to get service support from a
Samsung call agent or the Samsung website.
" You can also view information by scanning the QR code of your product.
"
You can also start this function by pressing and holding the
until the customer information pop-up window appears.
Remote Management
Remote Management on and off.
About Monitor
Remote Management to access Remote Support and have a
button for 5 or more seconds. Continue holding the button
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