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User Manual
S24A40*U S27A40*U
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung S24A400UJ Series
Summary of Contents for Samsung S24A400UJ Series
- Page 1 © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners. An administration fee may be charged in the following situations: (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user...
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports OnScreen Display Installation Operation Connecting and Using a PC System Connection Using the HDMI Cable Cleaning Support Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Responsibility for the Pay Service Samsung Customer Service Centre (Cost to Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. Class II product: This symbol indicates • Only use the power cord provided with your product by Samsung. Do not use the power cord with that a safety connection to electrical Caution. Consult instructions for use: earth (ground) is not required. -
Page 5: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... -
Page 7: Cleaning
― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service • Disconnect the power cord from the power socket if you do not plan on using the product for an fee will be charged.) -
Page 8: Correct Posture To Use The Product
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •... -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck as the Tightly fasten the connecting screw at direction shown in the figure. -
Page 10: Precautions For Moving The Product
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. -
Page 11: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -
Page 12: Anti-Theft Lock
Anti-theft Lock You can rotate your product as shown below. ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. -
Page 13: Wall Mount Kit Specifications (Vesa)
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 14: Control Panel
Control Panel Parts Description JOG Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. notice to improve quality. ―... -
Page 15: Direct Key Guide
Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Brightness Volume Features Eye Saver Mode Off • UP/DOWN: Adjust Brightness, Contrast, Sharpness. •... -
Page 16: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 17: Ports
Ports Port Description • Connect to a USB device. These ports are enabled when a PC is connected to the port using a USB Type-C cable. ― The functions available may vary depending on the product model. The colour and shape of parts may Connect to a USB device. -
Page 18: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 19: Connecting The Product To A Pc As A Usb Hub
Connecting the Product to a PC as a USB HUB Connection Using the USB Type-C Cable ― Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition. ―... -
Page 20: Tidying Up The Connected Cables
Tidying Up the Connected Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. -
Page 21: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode... - Page 22 Description mode When the external input is connected through HDMI/DP/USB Type-C and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
- Page 23 Description Color Adjust the tint of the screen. • Color Tone: Select a colour tone that best suits your viewing needs. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
- Page 24 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― Use Standard mode when not playing a video or game. Screen Ratio Change the picture size. ― This option is not available when FreeSync is in On mode. mode •...
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Page 25: Onscreen Display
OnScreen Display Description Transparency Set the transparency for the menu windows. Position H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. • Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use. -
Page 26: System
System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Volume Change the Volume setting. - Page 27 Description Auto Source Switch When there is no signal, the display automatically switches to the newly connected device. ― This function may not be supported depending on the model or geographical area. Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, sec, or 2 sec...
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Page 28: Support
Software Update Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the port on the monitor. -
Page 29: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www.samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 30: Troubleshooting Guide
Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. - Page 31 The message Check Signal Cable appears. Screen colour is inconsistent. Check that the cable is properly connected to the product. Change the Color settings. Check that the device connected to the product is powered on. The colours on the screen have a shadow and are distorted. Not Optimum Mode is displayed.
- Page 32 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 33: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 34: Specifications
Chapter 07 Specifications General Model Name S24A400UJ*/S24A402UJ*/S24A404UJ*/S24A406UJ*/S24A408UJ* S27A400UJ*/S27A402UJ*/S27A404UJ*/S27A406UJ*/S27A408UJ* Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (27.0 Inches / 68.6 cm) Display area 527.04 mm (H) x 296.46 mm (V) 597.89 mm (H) x 336.31 mm (V) Pixel Pitch 0.2745 mm (H) x 0.2745 mm (V) 0.3114 mm (H) x 0.3114 mm (V) Maximum Pixel Clock... - Page 35 • The specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. • (Europe only) To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/****** where ****** is the product’s EPREL registration number.
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Page 36: Standard Signal Mode Table
Standard Signal Mode Table S24A400UJ*/S24A402UJ*/S24A404UJ*/ S27A400UJ*/S27A402UJ*/S27A404UJ*/ Model Name S24A406UJ*/S24A408UJ* S27A406UJ*/S27A408UJ* Synchronization (PANEL Spec) Horizontal Frequency 30 – 84 kHz 30 – 84 kHz Vertical Frequency 48 – 75 Hz 48 – 75 Hz Resolution Optimum Resolution 1920x1080@60Hz 1920x1080@60Hz Maximum Resolution 1920x1080@75Hz 1920x1080@75Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. - Page 37 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500...
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Page 38: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 39: Freesync
The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card. -
Page 40: Weee
WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.