What Happens If Something Goes Wrong - Zanussi ZEC 30 Instruction Booklet

WHAT HAPPENS IF SOMETHING GOES WRONG?

Before contacting your local Zanussi Service Force
Centre, check the following points:
The appliance does not work...
Check that:
There is power at the socket.
Ensure that there is not a power cut by checking
the household lights.
The fuse has not blown.
The air circulation passages are not covered.
Vibration or abnormal noises...
You may hear faint gurgling or bubbling sounds
when the refrigerant is pumped through the coils
of tubing at the rear, to the cooling
plate⁄evaporator or to the fixed freezer shelves.
When the compressor is on, the refrigerant is
being pumped round, and you will hear a whirring
or pulsating noise from the compressor.
A thermostat controls the compressor, and you
will hear a faint "click" when the thermostat cuts
in and out.
Other points to check...
Check that:
Have you turned the thermostat to the correct
setting?
Has the door been left open causing the
temperature to rise?
Sometimes the freezer door will be difficult to
open shortly after you have closed it. Don't worry
this is due to pressure difference which will
quickly equalise and allow the door to open
normally.
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If, after the above checks, there is still a fault, call
your local Zanussi Service Force Centre, whose
address can be found in the accompanying
Customer Care Booklet, and can also be found in
your local telephone directory under «Z».
In-guarantee customers should ensure that the above
checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical
breakdown.
Please note that proof of purchase is required for any
in-guarantee service calls.
Before contacting your local Zanussi Service
Centre, make a note of the model and serial number.
This information can be found on the rating plate
situated inside the cabinet behind the bottom
fridge/freezer drawer.
SERVICE DETAILS - ADHESIVE LABEL
When you return your guarantee card to Zanussi
Ltd., you will receive an Appliance Guarantee and
Maintenance Record Card together with an
adhesive label. The label can be stuck to the
machine or adjacent furniture.