Setting up your phone for the first time Adding your social networks, email accounts, and more Ways to lock and unlock HTC Desire 19+ Choosing which nano SIM card to use for your data connection Managing your nano SIM cards with Dual network manager...
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Contents Home screen layout and fonts Adding or removing a widget panel Changing your main Home screen Setting your Home screen wallpaper Changing the default font size Widgets and shortcuts Launch bar Adding Home screen widgets Adding Home screen shortcuts Grouping apps on the widget panel and launch bar Moving a Home screen item Removing a Home screen item...
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Moving apps and data between the built-in storage and storage card Moving an app to or from the storage card Copying or moving files between the built-in storage and storage card Copying files between HTC Desire 19+ and your computer Unmounting the storage card Transfer...
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Turning the data connection on or off Managing your data usage Wi-Fi connection Connecting to VPN Installing a digital certificate Using HTC Desire 19+ as a Wi-Fi hotspot Sharing your Internet connection over USB Wireless sharing Turning Bluetooth on or off Connecting a Bluetooth headset...
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Contents Adjusting the display size Touch sounds and vibration Changing the display language Travel mode Trademarks and copyrights Index...
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About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.
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Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
Features you'll enjoy Features you'll enjoy Three cameras HTC Desire 19+ gives you imaging at its finest. It has three main cameras that allow you to take ultra-wide shots and professional-looking portraits.. Ultra-wide shots With the 120-degree camera lens, HTC Desire 19+ can take ultra-wide shots for you.
Android 9.0 in HTC Desire 19+ Android ™ 9.0 in HTC Desire 19+ brings features that make handling phone calls, battery usage, and app notifications more efficient. Here's an overview of some of its features. Incoming call pop-up From taking up the entire screen, you can set incoming phone calls to show as a pop-up. It takes the pressure off to immediately accept or reject an incoming call, especially when you're busy using an app.
Unboxing and setup Unboxing and setup HTC Desire 19+ overview After taking HTC Desire 19+ out of the box, familiarize yourself first with the location of the card tray, controls, and sensors. 1. VOLUME control 2. POWER button 3. Speaker 4.
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Unboxing and setup Back panel 1. Three cameras 2. Fingerprint scanner 3. Dual LED flash...
Unboxing and setup Inserting the nano SIM and microSD cards § Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot. ™...
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Unboxing and setup 4. Do the following to place your nano SIM and microSD cards into the tray: With the gold contacts facing down, place two nano SIM cards into the SIM 1 and SIM 2 holders of the tray. Make sure to align the cut-off corners to the notches on the holders. Both SIM 1 and SIM 2 cards can be 4G LTE cards.
Unboxing and setup Charging the battery Before you turn on and start using HTC Desire 19+, it is recommended that you charge the battery. § If the battery has been fully drained, you may need to charge HTC Desire 19+ for several minutes before powering it on.
If you have data from a previous phone that you need to copy over to HTC Desire 19+, back up the previous phone's data first. Or use the HTC Transfer Tool to transfer content from your previous phone after you've finished setting up HTC Desire 19+.
You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC Desire 19+. Depending on the account type, signing in to your online accounts lets you sync updates between HTC Desire 19+ and the Web.
It is important to set your phone to lock itself to prevent others from accessing your data in case it gets lost or stolen. HTC Desire 19+ gives you several ways to lock and unlock your phone. § Screen lock: Set up your phone with a secure PIN, password, or pattern. See...
If you don't see the options, slide two fingers apart on the notification to display them. 3. Tap Share. HTC Sense Home After you've turned on and set up HTC Desire 19+ for the first time, you'll see the Home screen. § Swipe right and you'll find HTC BlinkFeed ™...
Turning Sleep mode on or off Sleep mode saves battery power by putting HTC Desire 19+ into a low power state while the display is off. It also stops accidental button presses when HTC Desire 19+ is in your bag.
Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
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Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
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Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
Your first week with your new phone Getting to know your settings Want to change the ringtone, set up a Wi-Fi ® connection, or add your accounts? Do this and more in Settings. 1. Open Settings from the Apps screen or Notifications panel: §...
Quick Settings panel to see more Quick Settings tiles. Restarting HTC Desire 19+ (Soft reset) If HTC Desire 19+ is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
Notifications Notification LED The notification LED shows a: § Solid green light when HTC Desire 19+ is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
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Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
Your first week with your new phone Turning Notification dots on or off Some apps may show a dot when they have notifications. You can choose to turn the Notification dots on or off. 1. From the Home screen, swipe up and then tap Settings Apps & notifications. 2.
Your first week with your new phone Entering text The keyboard becomes available when you tap a text field in an app. Here are some things to keep in mind while using Gboard: The keyboard layout may slightly differ depending on the text field currently active. §...
Choose to set a screen lock pattern, numeric PIN, or other means of locking your screen. You'll be asked to unlock the screen every time HTC Desire 19+ is turned on or when it’s idle for a preset period of time.
To turn lock screen on again, tap Screen lock again to set one. About Face Unlock With Face Unlock, you can set up HTC Desire 19+ to unlock the screen with your face when the screen is on. For best face scanning results Follow these tips when registering your face: §...
Your phone will bypass the Security screen and unlock. Fingerprint scanner You can quickly wake up and unlock the HTC Desire 19+ using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: §...
If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 19+. Contact your mobile operator for this code.
Some app updates are available from HTC or your mobile operator, and you'll receive notifications on HTC Desire 19+ when there are new updates. Or you can install app updates from Google Play Store. Some HTC apps that are not preloaded can also be downloaded from Google Play Store.
4. When download is complete, select Install now, and then tap OK. After updating, HTC Desire 19+ will restart. Installing an application update When Internet connection is on and there's an available update for your HTC apps, the update notification icon appears in the status bar.
§ You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
Home screen layout and fonts 3. Swipe left or right until you see the panel that you want to use as your main Home screen. 4. Tap Set as home. 5. Press Pressing from an app will first return you to the last panel you were in. Just press again to go to your main Home screen.
Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. You can only customize the launch bar while in Classic layout. 1.
Widgets and shortcuts Changing the widget settings You can modify basic settings of some widgets. 1. Press and hold a widget on your Home screen, and then drag it to 2. Customize the widget settings. Resizing a widget Some widgets can be resized after you've added them to your Home screen. 1.
Widgets and shortcuts Removing items from a folder 1. On the launch bar or widget panel, tap a folder to open it. 2. Press and hold an app or shortcut in the folder, and then drag it out to Moving a Home screen item You can easily move a widget, icon, or sticker from one widget panel to another.
Taking photos and videos Taking photos and videos Camera basics Take photos, videos, and selfies using the camera. § On the Home screen, tap the camera icon to open the Camera app. § You can also press POWER twice to launch the camera. Make sure Quick launch camera is enabled in Settings Display &...
Taking photos and videos Choosing a capture mode Switch to a capture mode to use for taking photos or videos. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Tap the capture mode you want to use. You can also swipe left or right in portrait orientation, or swipe up or down in landscape orientation to switch between capture modes.
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Taking photos and videos 3. Point the camera at what you want to capture. Distortion may occur when using ultra wide angle. If this happens, tap to remove the distorted edges. 4. When you're ready to take the photo, tap To switch back to capture standard shots, tap Setting the photo quality and size 1.
Taking photos and videos 3. Tap , and then select the countdown time. 4. To start the timer, tap . The camera takes the photo after countdown. Selfies and people shots Taking a photo selfie 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Taking photos and videos 3. When you're ready to start recording, tap 4. Tap to pause the recording, and then tap to resume. 5. To stop recording, tap Setting the video resolution 1. In Video mode, tap 2. Choose a resolution next to the Video setting. Taking a photo while recording a video 1.
Taking photos and videos Taking photos in Bokeh mode With Bokeh mode, you can take photos with a nice blurred background. Blur the background automatically, or manually adjust the blur level before taking the shot. § You need to be in a well-lit environment to use Bokeh mode. §...
Taking photos and videos Using Professional mode Want to have expert command of your camera settings for different environments or lighting conditions? Use Professional mode to manually adjust the values for settings like white balance, ISO, and more. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
Layout, and then choose how you want to view your media files. 3. Tap a thumbnail to view it in full screen. 4. To view only the photos and videos saved on your HTC device and storage card, tap Device folders.
Google Photos Editing your photos 1. Open the Photos app. 2. Tap a photo thumbnail to view it in full screen. 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more. §...
Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.
Phone calls Dialing an extension number To skip voice prompts when dialing an extension number, do one of the following: § After dialing the main number, press and hold * . A comma (,) is added to the number you are dialing.
When you receive a phone call, the full Incoming call screen appears by default. This may be distracting especially when you're playing a game or watching a video. You can set HTC Desire 19+ to display a small pop-up notification for incoming calls instead.
Phone calls Emergency call In some regions, you can make emergency calls from HTC Desire 19+ even if the nano SIM card has been blocked or if you don't have one installed. If you don't have a network signal, you won't be able to make an emergency call.
Phone calls Ending a call Do one of the following to end the call: § On the call screen, tap End Call. § Slide the Notifications panel open, then tap Hang Up. Setting up a conference call Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then simply dial each subsequent call to add it to the conference.
Phone calls Clearing the Call History list 1. On the Call History tab, tap Remove call history. 2. Select the items you want to delete, or tap Select all. 3. Tap Delete. Blocking a caller When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically.
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Phone calls Turning off Home dialing If you prefer to manually enter complete phone numbers to call while roaming, you can turn off Home dialing. 1. From the Home screen, swipe up and then tap Settings Call. 2. Clear the Home dialing option.
With Messages, you can send and receive instant text (SMS) and multimedia (MMS) messages between HTC Desire 19+ and another messaging-ready phone. MMS can contain text and pictures, recorded voice, audio or video files, or contact cards (vCard). See your service plan for applicable charges for messaging.
SMS and MMS Sending a multimedia message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files. Before attaching and sending a video, compress it first so that the file size doesn't exceed the message size limit.
SMS and MMS Replying to a message 1. From the Home screen, swipe up and then find and tap Messages. 2. Tap a contact (or phone number) to display the exchange of messages with that contact. 3. Tap the text box, and then enter your message. 4.
SMS and MMS Changing the settings and getting help 1. From the Home screen, swipe up and then find and tap Messages. 2. Do one of the following: § To change Messages app settings, tap Settings. § To get help or provide feedback, on the conversations or messages screen, tap Help &...
Contacts Your contacts list The People app lists all contacts you've stored on HTC Desire 19+ and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, swipe up and then find and tap People.
3. Press Finding people Search for contacts stored on HTC Desire 19+, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, swipe up and then find and tap People.
Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
Accepting contact link suggestions When HTC Desire 19+ finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, swipe up and then find and tap People.
We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC Desire 19+ also syncs with groups you've created in your Google Account. Creating a group 1.
Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
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Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.
Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC Desire 19+. Try out some of these tips to help increase battery life. Use the power management features §...
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When the battery is starting to run low, temporarily disable syncing some data. § If you have many email accounts, consider prolonging the sync time of some accounts. If you are using the HTC Mail app, select an account, tap Settings Sync, Send &...
Battery Using Battery saver mode Battery saver mode helps to increase battery life. It reduces the usage of features that drain the battery such as location services and mobile data. 1. From the Home screen, swipe up and then find and tap Settings. 2.
Battery Turning battery optimization off in apps If there are apps that you don't want battery optimization enabled, you can turn the feature off in those apps. 1. From the Home screen, swipe up and then find and tap Settings. 2.
Storage Storage Freeing up storage space As you use HTC Desire 19+, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
Storage card Use your storage card as a removable storage to store and access your media and other files on HTC Desire 19+ or any Android phone, or set it up as an extension of the internal storage. See...
Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC Desire 19+ before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format it as internal storage for HTC Desire 19+.
You can also copy or move files to or from an external USB storage device when you have it connected to HTC Desire 19+. 1. From the Home screen, swipe up and then tap Settings Storage.
6. After copying the files, disconnect HTC Desire 19+ from the computer. Unmounting the storage card When you need to remove the storage card while HTC Desire 19+ is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
§ Use your Google Account to back up and restore data. Back up your old phone to your Google Account first. When you set up HTC Desire 19+ for the first time, sign in to your Google Account and restore your old phone's data to HTC Desire 19+.
5. Follow the steps shown on HTC Desire 19+ to download the HTC Transfer Tool to your old phone, install it, and open the tool. 6. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Desire 19+ before you continue.
Backup and reset Backing up HTC Desire 19+ Back up HTC Desire 19+ to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data to another Android device.
If HTC Desire 19+ has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts HTC Desire 19+ back to its initial state—the state before you turned it on for the first time.
Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC Desire 19+. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 19+ and your personal data, we strongly recommend that you only download from websites you trust.
HTC BlinkFeed or Home screen. Arranging apps You can arrange and rearrange the apps on the Apps screen. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
Working with apps 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. §...
Working with apps Switching between recently opened apps When using different apps on your phone, you can easily switch between the apps you've recently opened. Press to see your recently-opened apps. § To go back to an app, flip through the cards to find the app and tap it.
Using picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on HTC Desire 19+. Not all apps support picture-in-picture. 1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen.
Working with apps Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.
Working with apps Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, swipe up and then find and tap Settings. 2.
Learn more about Boost+ by going to http://www.htc.com/support/ apps/boost-plus/. HTC BlinkFeed Get the latest news about your interests with HTC BlinkFeed. Choose which sources, such as social media or news, show up on your feed. Learn more about HTC BlinkFeed by going to http:// www.htc.com/support/apps/blinkfeed/.
Weather Use the Weather app and widget to check the current weather and weather forecasts for the next few days. Learn more about Weather by going to http://www.htc.com/support/apps/weather/. Sound Recorder Use Sound Recorder to record the audio of lectures, interviews, and more.
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HTC and other apps 3. Tap to start recording a voice clip. Sound Recorder can run in the background while you do other things on HTC Desire 19+, except when you open other apps that also use audio functions. 4. Tap to pause the recording.
§ Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC Desire 19+ as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
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Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC Desire 19+ may differ from, and be less than, your actual data usage. 1. From the Home screen, swipe up and then find and tap Settings.
Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate or home network. Before you can connect HTC Desire 19+ to your local network, you may be asked to: § Install security certificates.
§ Some apps such as your browser or email client let you install certificates directly in the app. See the app's help for details. 1. Save the certificate file in the root folder on HTC Desire 19+ or your storage card. 2. From the Home screen, swipe up and then tap Settings Security & location.
6. Tap OK. Using HTC Desire 19+ as a Wi-Fi hotspot Share your data connection with other devices by turning HTC Desire 19+ into a Wi-Fi hotspot. § Make sure the data connection is turned on. § You must have an approved data plan associated with your account from your mobile service provider to use this service.
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Internet connections 3. Tap Network & internet Hotspot & tethering. 4. Tap the USB tethering On/Off switch to turn it on.
Turning Bluetooth on or off on page 99. 2. Tap the name of your headset in the Available Devices section. HTC Desire 19+ pairs with the headset and the headset connection status is displayed in the Paired Devices section. 3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to...
2. On the sending device, send one or more files to HTC Desire 19+. 3. If asked, accept the pairing request on HTC Desire 19+ and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
7. Tap the received file to view it. Using NFC With built-in NFC (near field communication) on HTC Desire 19+, you can share content to another NFC-capable mobile device in an instant. The availability of NFC varies by phone model, region, and country.
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Android Beam If the other device has an Android Beam option, make sure it is also turned on. 3. While viewing the content that you want to share, hold HTC Desire 19+ and the other phone back to back. Make sure that the NFC area (shaded part) of HTC Desire 19+ and the other phone's NFC area are close to one another.
Common settings Common settings Adjusting the volume and sound settings Pressing the VOLUME UP and VOLUME DOWN buttons changes the volume of whatever sound is playing right now. If no sound is playing, it adjusts the media volume. Pressing the buttons also displays the volume control.
Common settings Changing your notification sound Make sure the volume is on. 1. From the Home screen, swipe up and then tap Settings Sound. 2. Tap Advanced Default notification sound, and then select one from the list. 3. Tap OK. Do not disturb mode Turn on Do not disturb mode to block visual disturbances, mute sound, and stop vibration.
Common settings Setting exceptions to allow bypassing Do not disturb mode Set exceptions so you can bypass Do not disturb mode and still be able to receive calls, messages, and more. 1. Go to Settings, and then tap Sound Do not disturb. 2.
Common settings Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC Desire 19+ are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 19+. § Touch tones when tapping the phone dial pad §...
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Common settings Turning off keyboard sounds and vibration 1. From the Home screen, swipe up and then tap Settings Language & keyboard. 2. Tap Virtual keyboard Gboard Preferences. 3. Under Key press, you can: § Tap the Sound on keypress On/Off switch to turn on or off the keyboard sounds. §...
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Index Index Camera 41, 42 - basics Accounts - capture modes - syncing - continuous shooting Airplane mode - flash Android Beam - HDR See NFC - recording a video Apps - selfie - accessing apps - stickers - app shortcuts - taking a photo - arranging - taking photo while recording...
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Index Data transfer - arranging widget panels - from Android phone - changing your main Home screen - transferring contacts - folder Display - launch bar - changing the time before the screen turns - shortcuts - wallpaper - screen brightness - widget panel display size - widgets...
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Index - capture - changing the time before the screen turns Online accounts - adding accounts - Sleep mode settings - removing accounts Screen lock - syncing manually Screen shot - what can you sync with See Capture screen SD card Security - fingerprint Pair a Bluetooth headset...
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Index Videos - recording - taking photo while recording - transferring from computer Voice input 95, 96 - adding a connection - connecting Wallpaper - changing Wi-Fi - turning on Widgets - adding - changing settings - removing - resizing Wireless router...
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