Serial Connector Cannot Be Accessed; My Usb Device Cannot Be Accessed; Software And Driver Problems - Lenovo ThinkCentre M710q Hardware Maintenance Manual

Serial connector cannot be accessed

Solutions:
• Connect the serial cable to the serial connector on the computer and to the serial device. If the serial
device has its own power cord, connect the power cord to a grounded electrical outlet.
• Turn on the serial device and keep the device online.
• Install any application programs supplied with the serial device. Refer to the documentation that comes
with the serial device for more information.
• If you added one serial-connector adapter, install the adapter correctly.

My USB device cannot be accessed

Solutions:
• Connect the USB cable from the USB connector to the USB device. If the USB device has its own power
cord, connect the power cord to a grounded electrical outlet.
• Turn on the USB device and keep the device online.
• Detach and reconnect the USB connector to reset the USB device.

Software and driver problems

This section provides solutions to software- and driver-related problems.
For some programs, dates cannot be sorted in correct order
Solution: Some programs developed before the year 2000 use only the last two digits of a year to sort dates,
assuming the first two digits are 19. Consequently, dates cannot be sorted in correct order nowadays. Check
with your software manufacturer to see if any updates are available. Many software manufacturers make
updates available from the World Wide Web.
A device does not work normally due to device driver problems
Solution: Update the device driver. To get the latest device drivers for the computer, contact Amazon
Helpdesk.
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Chapter 5 Troubleshooting
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