Color Kinetics LLP115F1TTO102CPL2220W120000 Maintenance Manual

Luminous textile

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Luminous
Textile
Maintenance Guide

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Summary of Contents for Color Kinetics LLP115F1TTO102CPL2220W120000

  • Page 1 Luminous Textile Maintenance Guide...
  • Page 2: Table Of Contents

    Contents Repair Introduction Abbreviations 4.1 Required tools Information Repair actions 1.2.1 Replacement policy 4.2.1 Remove/replace a driver box 4.2.2 Replace a PSU 4.2.3 24 V Power indicators per PSU Technical product overview System overview 4.2.4 Replace an RGB Light Engine Serial numbers Check SD card status 2.2.1 Luminous Textile identification and serial 4.3.1...
  • Page 3: Introduction

    Introduction This document describes the maintenance requirements for the Luminous Textile. Most maintenance can be performed by local specialists. During maintenance, the Luminous Textile fragile cloth must be handled carefully, as well as the electronic parts that must be protected against ESD discharges. 1.1 Abbreviations •...
  • Page 4: Technical Product Overview

    Technical product overview 2.1 System overview Figure 1, The front of the Luminous Textile. * Magnets may not be present on certain Luminous Textile sizes. to mains to router driver box wall magnet (not applicable for all panel sizes) cable cover Figure 2, The rear of the Luminous Textile.
  • Page 5: Serial Numbers

    The serial numbers of the Luminous Textile and the driver box are located on the rear of each Luminous Textile. Figure 3, Label with serial numbers: Luminous Textile product (1) and driver box (2). 2.2.1 Luminous Textile identification and serial number Model no: LLP115F1TTO102CPL2220W120000 Input:100-240V~50/60Hz Made in Poland Сделано в Польше AC output: 10A max t a =35°...
  • Page 6: Number

    2.2.2 Driver box identification Model no: LLD01100 Input: 100-240V~50/60Hz Made in Poland 0.4A(240V) Сделано в Польше Bиготовленo в Польше 0.8A(100V) Өндipic eлi қаптамaдaн қараңыз Польше Output: max 10A Свeтильник Tұpaқты шыpaғдaн Свiтильник Figure 5, Typical type identification of a driver box. 2.2.3 RGB Light Engine serial number Model no: LL011L360WW120000 1.2A MADE IN POLAND AE68...
  • Page 7: Driver Box: Ce And Ccc Version

    2.3 Driver box: CE and CCC version 24 V connectors OUT 1 OUT 2 OUT 3 OUT 4 OUT 5 OUT 6 OUT 7 OUT 8 OUT 9 OUT 10 OUT 11 OUT 12 Printed Circuit Board USB connector LAN connector SD card Mains power distribution...
  • Page 8: Driver Box: Ul Version

    2.4 Driver box: UL version 24 V connectors OUT 1 OUT 2 OUT 3 OUT 4 OUT 5 OUT 6 OUT 7 OUT 8 OUT 9 OUT 10 OUT 11 OUT 12 Printed Circuit Board USB connector LAN connector SD card Mains power distribution connector...
  • Page 9: Driver Box: 24 V Version

    2.5 Driver box: 24 V version 24 V connectors OUT 1 OUT 2 OUT 3 OUT 4 OUT 5 OUT 6 OUT 7 OUT 8 OUT 9 OUT 10 OUT 11 OUT 12 Printed Circuit Board SD card USB connector LAN connector 24 V source connector...
  • Page 10: Led Status Definitions

    2.7 LED status definitions There are several LEDs located on the main PCB which can be used for fault reporting. PCB Status LED LED color Description 24 V power indicators Green PSU active (three LEDs marked +24V_n) PSU not connected or defective 5 V and 3.3 V status LED Orange OK, both 5 V and 3.3 V supply are present Only 5 V present, 3.3 V not present...
  • Page 11: Rgb Light Engine

    2.9 RGB Light Engine 2.9.1 The front of the RGB Light Engine LED PCBs Carrier plate Figure 12, RGB Light Engine 2.9.2 The back of the RGB Light Engine Status LED Flat cable connector Serial number label Figure 13, The back of the RGB Light Engine Technical product overview  Maintenance Guide...
  • Page 12: Diagnostics

    Diagnostics For installations produced before 2015 week 48, it is advised to contact the local Signify representative for firmware upgrades. For installations produced after 2015 week 48 no software updates are needed. The following symptoms indicate a malfunctioning Luminous Textile: • Luminous Textile does not light up • Luminous Textile has one or more lines that do not light up • Luminous Textile has one or more black RGB Light Engines •...
  • Page 13: Luminous Textile Does Not Light Up

    3.1 Luminous Textile does not light up The Luminous Textile is connected but remains black in play mode. Luminous Textile does not light up Is it possible to access the panel via the Web interface? See Check Power SD card connection OK? the SD card status status OK?
  • Page 14: Luminous Textile Has One Or More Lines

    3.2 Luminous Textile has one or more lines that do not light up Luminous Textile has one or more black lines See Replace an RGB Light Engine Replace the RGB Light Engine Problem fixed? Figure 15, Luminous Textile has one or multiple black lines. Chapter 3...
  • Page 15: Luminous Textile Has One Or More Black Rgb Light Engines

    3.3 Luminous Textile has one or more black RGB Light Engines Luminous Textile has one or more black RGB Light Engines How many black RGB Light Engines? More than one Check the Details of PCB 24 V power Check the PCB indicator LED bus status LED Off...
  • Page 16: The Luminous Textile Does Not Synchronize With Other Luminous Textiles

    3.4 The Luminous Textile does not synchronize with other Luminous Textiles Synchronize with the Luminous Textile stopped but it did previously. Luminous Textile does not synchronize with other panels Luminous Textile connected to router or switch? See the Commissioning Reconnect to Is the Luminous Guide router/switch...
  • Page 17: No Content Can Be Uploaded To A Luminous Textile

    3.5 No content can be uploaded to a Luminous Textile It is not possible to upload content. Cannot upload content to a Luminous Textile Luminous Textile connected to router? See the Commissioning Reconnect to Is the Luminous Guide router/switch Textile accessible through the web interface? Reboot the panel Problem...
  • Page 18: Remote Control Does Not Function

    3.6 Remote control does not function Luminous Textile does not respond to remote control. Remote control not working Check the battery of the remote control Problem fixed? Check if the USB connector is plugged in to the master driver box Problem fixed? Contact the...
  • Page 19: Repair

    Repair Keep the following in mind when performing repairs: • Maintain a clean work area. • The working area must be flat. The Luminous Textile can be damaged when put on stands only. • Use new white gloves when handling the Luminous Textile. • Handle the Luminous Textile with care. • Do not put any pressure on the textile. •...
  • Page 20: Required Tools

    3 mm ( Figure 21 Tools. 4.1 Required tools In this part of the manual a subset of the following tools are required for each specific task. Quantity Item Specification Reference 4 pieces Z-clamps Special for luminous textile (alternative: flat washers 10 × 1 mm) per meter Glue gun Heat cutter with blade Heat cutter: for example, HSGM HSG-0 (check voltage) Blade: for example, HSGM Type R heat cutter blade Junior hacksaw...
  • Page 21: Repair Actions

    4.2 Repair actions 4.2.1 Remove/replace a driver box 1 Remove the Luminous Textile from the wall or ceiling and unplug the power cord and ethernet cable (refer to the Installation Guide). 2 Place the Luminous Textile on a clean surface. 3 Find the serial numbers of the Luminous Textile and the driver box as described in section 2.2 Serial numbers and contact the local Signify...
  • Page 22 6 Unplug the flat cables and release the cables from their clamps. OUT 1 OUT 2 OUT 3 OUT 4 OUT 5 OUT 6 OUT 7 OUT 8 OUT 9 OUT 10 OUT 11 OUT 12 Vout: 24 V DC Iout: 4.16 A DC Pout: 100 W 90°C LED Power Driver LED Power Driver LED 控制装置/LED LED 控制装置/LED...
  • Page 23 8 Remove the driver box. Figure 26 Remove the driver box. 9 Mount the new driver box. 10 Connect all the flat cables in the right order. 11 Close the top cover of the driver box. 12 Connect the Luminous Textile to the mains and check the functionality of the new driver box. 13 Finalize the RMA document and include the document in the shipment.
  • Page 24: Replace A Psu

    4.2.2 Replace a PSU • Remove the Luminous Textile from the wall or ceiling and unplug the power cord and ethernet cable (see Installation Guide). • Place the Luminous Textile on a clean surface. • Open the driver box top cover to check the 24 V power indicator LEDs at the right bottom side. • Plug in the mains cable and check the 24 V power indicator LEDs for the corresponding RGB Light Engines.
  • Page 25 In the driver box, PSU 1 is placed the farthest away from the main PCB. 16 Remove the mains cable. 17 Unplug the mains power wires (black and white) from the mains voltage distribution connector. 18 Unplug the 24 V power wires (red and blue) from the printed circuit board. Vout: 24 V DC Vout: 24 V DC Iout: 4.16 A DC Iout: 4.16 A DC Pout: 100 W Pout: 100 W 90°C 90°C...
  • Page 26: Replace An Rgb Light Engine

    4.2.4 Replace an RGB Light Engine The RGB Light Engine position in Luminous Textile: starts with Out 1 connected to RGB Light Engine at bottom as shown. module 2 module 1 Figure 29, RGB Light Engine position in Luminous Textile. 1 Remove the Luminous Textile from the wall or ceiling and disconnect the mains and ethernet cable (see Installation Guide).
  • Page 27 7 Write down the serial number of the defective RGB Light Engine as described in section 2.2 Serial numbers and contact the local Signify representative for an RMA form. 8 Unplug the flat cable from the RGB Light Engine (If the RGB Light Engine is below the driver box, remove the driver box first. Refer to section 4.2.1 Remove/replace a driver box) 3104 213 36153 Figure 31, Unplug the flat cable connector...
  • Page 28 9 Gently insert a flat screwdriver beneath the RGB Light Engine to snap it B Warning loose from the crossbars. Slide and bend the RGB Light Engine carefully Prevent the LEDs from scraping out of the crossbars. This way scraping of the LEDs against the frame when over the frame. This could cause sliding out the module is prevented.
  • Page 29 4.2.4.1 Adjust the length of an RGB Light Engine Required tools: • White gloves • A junior hacksaw • A new utility knife • A tape-measure • A felt tip pen Sub PCB LED strips Figure 34, RGB Light Engine. D Note To resize the RGB Light Engine module the following four steps must be An RGB Light Engine module can...
  • Page 30 Cut the sub PCB 1 See table Shortening data for the sub PCB cutting position. 2 Put the RGB Light Engine module with the short edge and green sub PCB closest to you. 3 Use a junior hacksaw to cut the sub PCB on the indicator line at position A, B or C.
  • Page 31 Mark the carrier plate 1 Turn the RGB Light Engine module with the LED strips up and fixing clips closest to you. This is the short side with the green sub PCB at the back. 2 See table Shortening data for the carrier plate cutting position. Mark a straight line with a pen at the carrier plate cutting position on the left side of the panel, parallel to the longest edge.
  • Page 32: Check Sd Card Status

    4.3 Check SD card status Perform the following steps to check the status of the SD card: 1 Log in to the administrator page of the Luminous Textile that has the problem (See the Commissioning Guide). In case the password is unknown, contact the customer. If the customer cannot help, contact the local Signify representative.
  • Page 33: Check Player Mode

    4.3.1 Check player mode In every synchronized multi-Luminous Textile installation there only one master Luminous Textile is allowed. To verify this, perform the following steps. master slave slave additional slaves Router / switch / Wi-Fi access point Figure 39, Synchronized multi-Luminous Textile installation Repair  Maintenance Guide...
  • Page 34 1 Open Content manager (The software main version must match the firmware version, for instance Software 3.x.x. - > firmware 3.x.x). 2 Click the discover button (1) (available from release 1.1.0 onwards). 3 In the type list (2) all devices present within the network can be viewed. In this case two master Luminous Textiles can be found. Figure 40 Discover tool. 4 Switch one of the master Luminous Textiles back to slave mode and check for synchronization of the Luminous Textiles (can take up to 30 seconds or press play button on the master Luminous Textile). Chapter 4...
  • Page 35: Check Battery Status Of The Remote Control

    4.3.2 Check battery status of the remote control Battery check: ON / OFF Laser pointer Previous Next playlist playlist Play / Stop Figure 41, Remote control laser pointer. 1 Press the laser pointer button to see if the laser is working. If so, the battery is fine.
  • Page 36: Care Instructions For The Textile Finish

    Care instructions for the textile finish C Important Stains can often be removed using a damp cloth before they penetrate Be careful with the use of the fibers. solvents like benzene, xylol and If the stain has dried, first scrape off as much as possible with a brush acetone because these might and remove as much as possible with a vacuum cleaner. Avoid the damage the fabric.
  • Page 37: Replacement Of Fabric

    Replacement of fabric 6.1 Introduction Replacing the fabric or re-stretching is possible, however this must only be performed by well trained staff. A training movie is available and can be obtained via your local Signify contact. With below link the following technical information can be downloaded: •...
  • Page 38: Required Replacement Parts

    6.2 Required replacement parts Quantity Item Specification Reference Front textile Enough for Luminous Textile size + 200 mm each side Diffuser textile Enough for Luminous Textile size + 200 mm each side Frame springs Special for Luminous Textile (spare) Calculate, see Coil springs Special for Luminous Textile section (spare) 5.4 mm (0.21 in) Figure 43 Replacement parts.
  • Page 39: Appendix

    Appendix Spare part list Luminous Textile It is not possible to order a not listed fabric since the non-listed fabrics are phased out Order name Order code Description A LTP DRIVER BOX 24V 992200112894 Full driver box for the 24 V version A LTP FABRIC DROPS 162 W310cm 1PC=1M 992200113964 Replacement fabric (order per meter) A LTP FABRIC DROPS 762 W310cm 1PC=1M 992200113965...
  • Page 40 Order name Order code Description Lumamodule3x20leds (LLL011L0180W120000S) 912000007033 RGB Light Engine 3 × 20 LEDs Lumamodule4x20leds (LLL011L0240W120000S) 912000007007 RGB Light Engine 4 × 20 LEDs Lumamodule5x20leds (LLL011L0300W120000S) 912000007032 RGB Light Engine 5 × 20 LEDs Lumamodule6x20leds (LLL011L0360W120000S) 912000007001 RGB Light Engine 6 × 20 LEDs Mounting set (LLBR1P01S) 912000009052 Wall mount kit, hook, all parts Mounting set (LLBR4C01S) 912000009055 Ceiling mount kit, Posilock, all parts Player PCB (LLYP0100) 912000007006 Main PCB in the driver box Remote Control (LLRE02) 912000009073 Presenter remote control...
  • Page 41: Spare Part List Rgb Light Engines

    Appendix Spare part list RGB Light Engines D Note Replacement of RGB Light Engine for Luminous Textiles produced Always order the correct after week 22 in 2019 The RGB light Engines are available in nine different width variations from width since the width cannot be adjusted. 12 to 20 LEDs in line. The available length variations are 3 to 6 rows. See section 4.2.4.1 Adjust the width of an RGB Light Engine to make any 6 row Light Engine match the correct length.
  • Page 42: Return Material Authorization (Rma)

    Appendix Return Material Authorization (RMA) All returned parts must be accompanied by an RMA form. One form is required for each returned part. Note the relevant serial numbers and contact the local Signify representative for the form C.1 Data required for filling in the RMA form • Serial number for the Luminous textile. Refer to section 2.2 Serial numbers.

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