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Samsung RB21KMF Series User Manual page 12

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Troubleshooting
Symptoms
Fridge not working,
no refrigeration
Fridge not too cold
No refrigeration,
not chilling
enough or over-
Fridge working for
chilling
chamber too cold,
Front box frame or
side plate of fridge
Both sides
heated,
producing off-
odour
Off-odour inside
Fridge not seating
on a level surface
Sound of airflow or
running water
Fridge
Low hum occurring
producing
strange noise
Sound of "click" or
Sound of cracking
12 English
- Power plug not properly plugged in
- No power supply, failure of power socket
- Fridge power cut off during operation and reconnected not more
than five minutes later
- Fridge door not properly shut
- Fridge close to heat source or exposed to direct sunlight
- Poor ventilation around fridge, causing slow heat dissipation
- Frequent opening of fridge door or the door not properly shut
- Poor ventilation around fridge, causing slow heat dissipation
a long time
- A large amount of food put to storage at a time, leaving little
space for chilling air ventilation
- Refrigerating temperature set too low, higher temperature setting
Refrigerator
for refrigerator chamber recommended
- Food stored in contact with chilling source on back wall of
food frozen
refrigerator chamber
- To prevent water condensation at the box frame, there
configured anti-condensation tubes inside the box frame which is
not faulty but normal when the fridge is heated during operation.
heated
- Heat radiator (condenser) is mounted in either side of the fridge.
It is normal to have heated sides.
- Food with particular smell should be sealed in airtight package.
- Check for rotten food.
fridge
- Fridge interior needs to be cleaned.
- Slightly sloping of the fridge will make operating noise higher.
You may turn the leveling leg beneath the fridge body to make
the fridge level.
- Only through flow of refrigerant in pipeline can quickly lower the
temperature inside fridge. Refrigerant is in either gas or liquid
form. It produces slight noise when flowing.
- Compressor is working. The hum is a little higher at starting.
High performance fridge is a little more noisy due to powerful
compressor.
- When you start or stop the refrigerator, the main control board,
start relay, overheat protector and other electrical elements
"Boom"
produce sounds like "click" or "Boom" due to frequent pick-ups
or offs.
- Fridge produces sound of cracking due to temperature change
that causes cracking of frozen food or due to thermal expansion
or "Poop"
and contraction of evaporator and pipeline.
Remedies

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