The Lcd Screen Is Not Displayed Even When The Scanner Is On; The Scanner Does Not Scan - Epson B12B808411 User Manual

Network Interface Panel
If you cannot solve a problem after reading and following the information in this chapter, contact your dealer or a
qualified customer support person for assistance.

The LCD screen is not displayed even when the scanner is on.

❏ Check that the Network Interface Panel is connected correctly.
"Connecting the Network Interface Panel to a Network" on page 8
U
❏ Check that the supported scanner is connected to the Network Interface Panel.
U Refer to the Epson Web site for supported scanners.

The scanner does not scan.

❏ Check that the scanner is turned on.
"Connecting the Network Interface Panel to a Network" on page 8
U
❏ Check that the scanner is compatible with the Network Interface Panel.
U See the user's guide of the scanner for more details.
❏ Check that the network cable is connected securely.
"Connecting the Network Interface Panel to a Network" on page 8
U
❏ Turn off the scanner and make sure the Network Interface Panel is properly installed in your scanner and
connected to the network.
"Connecting the Network Interface Panel to a Network" on page 8
U
❏ Check that the network cable is working correctly by connecting it to other products.
"Connecting the Network Interface Panel to a Network" on page 8
U
❏ Check that EPSON Scan Settings or Epson Scan 2 Utility have been set correctly.
U See the user's guide of the scanner for more details.
❏ Check that the scanning software has been installed correctly.
U See the help came with each software for more details.
❏ Check that the scanner used with the scanning software has been selected.
U See the help came with each software for more details.
❏ Check that Network Scanning Settings from Document Capture Pro/Epson Event Manager have been set
correctly.
U See the help came with each software for more details.
User's Guide
Troubleshooting
24