Adaptive AlphaXpress 2020 Operation And Maintenance Manual
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Adaptive AlphaXpress 2020 Operation And Maintenance Manual

Front access 20mm rgb full matrix displays sign
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Sign Operation and Maintenance Manual
AlphaXpress 2020 Front Access
20mm RGB Full Matrix Displays
. B
P
N
1523610201
ART
UMBER
REV

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Summary of Contents for Adaptive AlphaXpress 2020

  • Page 1 Sign Operation and Maintenance Manual AlphaXpress 2020 Front Access 20mm RGB Full Matrix Displays 1523610201 UMBER...
  • Page 2 414-357-2029 (fax) http://www.adaptivedisplays.com Adaptive is a registered trademark of Adaptive Micro Systems. All other brand and product names are trademarks or registered trademarks of their respective companies. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

  • Page 3: Table Of Contents

    INTRODUCTION System overview ............1-1 Introduction.
  • Page 4 PART REPLACEMENT Opening a sign ............5-1 I/O module replacement .

  • Page 5: Introduction

    These characters are then linked together to form an LED display line. The display line format used in AlphaXpress 2020 signs is full matrix, which allows for the display of any alphanumeric character, including punctuation marks, as well as simple graphics characters.

  • Page 6: Over Temperature Protection

    YSTEM OVERVIEW Over temperature protection VMS control systems are designed to protect LED signs from overheating. The VMS control system monitors the temperature at the display adapters, NTCIP controller plate, and the power supply plates. The following information describes the conditions in which protective measures are triggered and the actions the system takes.

  • Page 7: Vms Control System

    NTCIP controller to and from the Host is accomplished using industry standard 10/100 Ethernet communications circuitry and NTCIP protocol. Placement of controllers The controllers are located in the lower left modular case of all AlphaXpress 2020 sign configurations. Single row signs have a remote mounted controller. I/O plate...

  • Page 8: Environmental Control System

    20 Amp circuit breakers. The quantity of breakers is dependent on the size of the sign. Depending on the sign size there may be more than one AC power entry. Reference the sales drawing for specifics. Contact Adaptive support if required.

  • Page 9: Equipment Description

    Equipment Description Equipment Description General description ■ • Serviceability: Front access • Pitch (distance between each LED pixel): 20mm • Reference sales drawings for sign specifications LED pixel composed of 3 individual LED lamps. 1 each of Red, Blue, Green. 20mm Figure 2-1.

  • Page 10: Exterior Views

    XTERIOR VIEWS Exterior views ■ Top and side views. Side view Side view (doors open) (with mounting structure) Item Name Description LIFTING EYEBOLTS Used to lift the sign into position. Can be removed after the sign has been mounted. Location varies by sign size. Removal does not impact the integrity of the housing. SIGN MOUNTING Used to mount display cases.
  • Page 11 XTERIOR VIEWS Rear view Item Name Description SIGN MOUNTING Used to mount display cases. Horizontal Z-bar entire length of sign for mounting to STRUCTURE customer supplied structure (vertical I-beans are not acceptable). Varies depending on sign dimensions. LIGHT SENSOR Used to connect the light sensor. Front, top and rear connection. CONNECTION GROUND LUG Use to connect to an earth-ground rod.

  • Page 12: Sign Interior

    IGN INTERIOR Sign interior ■ Item Name Description POWER SUPPLY Provides power to all the components in the sign. Number and location will vary depending on the size of the sign. CIRCUIT BREAKERS Routes line voltage to the sign. There may be more than one circuit breaker in the sign. SURGE SUPPRESSOR There is one surge suppressor at each power entry in the sign.

  • Page 13: Components

    OMPONENTS Components ■ Sign controller plate Item Name Description SIGN CONTROLLER Controls display and communicates status information to central communications. I/O COM TERMINAL BLOCK Serial I/O to display adapter. 485 HUB Serial communications distribution and 5V DC power to the sign controller. ETHERNET SURGE Ethernet cable (customer supplied) plugs in to this location.

  • Page 14: I/O Plate

    OMPONENTS I/O plate Item Name Description I/O MODULE Controls displays and communicates status information to central communications TERMINAL BLOCKS Serial I/O to display Adapter . B) 2020 F (PN 1523610201 LPHA PRESS RONT CCESS ATRIX ISPLAYS PERATION AND AINTENANCE ANUAL...

  • Page 15: Power Panel And Power Supplies

    OMPONENTS Power panel and power supplies The size of the sign determines the number of power panels in the sign. Refer to the sales drawings for locations in each sign size. There are no user connections to the power supply panels. Power supply AC input (back view) Power supply DC output (front view) Power...

  • Page 16: Display Adapter

    OMPONENTS Display adapter The number of display adapters in a sign and their locations depends on the size of the sign. Refer to the sales drawings for locations in each sign size. Item Name Description DRIVER Each of the 6 outputs corresponds to a row of 9 LED modules COMMUNICATION DVI OUT DVI signal routes to next display adapter in chain.

  • Page 17: 20Mm Led Module

    OMPONENTS 20mm LED module The size of the sign determines the number of driver boards. Each board is 6 x 9 pixels, and each pixel is composed of 3 LED lamps, 1 red, 1 green and 1 blue. Back view Front view 16 pixels Item...
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  • Page 19: Installation

    Installation Installation Mechanical installation ■ Lifting the sign Crush hazard. Improperly lifting of a sign can create a crush hazard causing personal injury and damage the WARNING WARNING sign. Only use the sign’s lifting eyebolts to lift the sign. Lift the sign evenly and level, with no more than a 15 degree tilt. RECOMMENDED Lifting bar Use both eyebolts...

  • Page 20: Electrical Installation

    Electrical installation ■ AC wiring Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. AC wiring for typical AlphaXpress 2020 Sign circuit breakers Customer Wiring Line Neutral Ground .
  • Page 21 LECTRICAL INSTALLATION Light sensor Plug the three light sensor cables into the light sensor ports on the back of the sign. Light sensor ports Network connection Plug the Ethernet cable into the external waterproof port on the back of the sign. External waterproof IP67 Ethernet connection .
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  • Page 23: Maintenance

    Maintenance Maintenance Physical inspection ■ A physical inspection of the sign’s exterior and interior should be performed every 6 months. Exterior inspection • Check for any physical damage to the exterior of the sign. • Check for loose nuts, bolts, hinges, doors, and so on. •...
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  • Page 25: Part Replacement

    Notice: This equipment contains components that may be damaged by “static electricity”, or electrostatic discharge. To prevent this from happening, be sure to follow the guidelines in Adaptive Tech Memo 00-0005, “Guidelines for Controlling Electrostatic Discharge Damage”, available at Adaptive’s web site at http://www.adaptivedisplays.com.

  • Page 26: I/O Module Replacement

    MODULE REPLACEMENT I/O module replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Remove the I/O module Remove power from the sign. Note there may be more than one power source present. Open the sign.

  • Page 27: Sign Controller Replacement

    IGN CONTROLLER REPLACEMENT Sign controller replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Remove the sign controller Remove power from the sign. Note there may be more than one power source present. Open the sign.
  • Page 28 IGN CONTROLLER REPLACEMENT Remove the four screws. Note: This view is representative. Your controller may be different Screws Screws Install the replacement controller board Fasten the new controller board to the sign. Reconnect all the cables to the new controller board. Close the sign.
  • Page 29 IGN CONTROLLER REPLACEMENT Item Name Description Enter the IP address of the new controller in the sign. The IP ADDRESS default controller IP address is 10.11.11.254. The port number you wish to use. Port 300 is typically available. UDP PORT The amount of time allowed to pass before communications are TIMEOUT marked as timed out and failed.
  • Page 30 IGN CONTROLLER REPLACEMENT Name Description List of ports used for NTCIP communications by the sign PORT LIST • Control – Designator indicating whether the port is considered to be central or local.These designators are important when a local/remote switch is utilized by a sign.

  • Page 31: Power Supply Replacement

    OWER SUPPLY REPLACEMENT Power supply replacement ■ The number and location of power supplies varies depending on the size of the sign. See the sales drawings for locations in each sign size. Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service.
  • Page 32 OWER SUPPLY REPLACEMENT Loosen the two screws, slide to the left or right, and lift the power supply off of the plate. Screws Install a replacement power supply Fasten the new power supply to the sign. Reconnect all the wires to the replacement power supply. Apply power and verify that the new power supply operates correctly.

  • Page 33: Diode Replacement

    IODE REPLACEMENT Diode replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Remove the diode module Remove power from the sign. Note there may be more than one power source present. Open the sign.

  • Page 34: Display Adapter Replacement

    ISPLAY ADAPTER REPLACEMENT Display adapter replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Remove the display adapter Remove power from the sign. Note there may be more than one power source present. Open the sign.
  • Page 35 ISPLAY ADAPTER REPLACEMENT Note the DIP switch settings. DIP switch settings Install the replacement display adapter Set the DIP switch setting to match those of the old display adapter. One display adapter can control up to 54 display boards. Each display adapter has unique DIP switch settings. Settings vary depending location in the sign. Hang the display adapter on the mounting screws.

  • Page 36: Led Driver Board Replacement

    DRIVER BOARD REPLACEMENT LED driver board replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Remove the LED driver board Remove power from the sign. Note there may be more than one power source present. Open the sign.

  • Page 37: Circulating Fan Replacement

    IRCULATING FAN REPLACEMENT Circulating fan replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Remove a circulating fan Remove power from the sign. Note there may be more than one power source present. Open the sign.

  • Page 38: Venting Fan Replacement

    ENTING FAN REPLACEMENT Venting fan replacement ■ Remove a venting fan Remove power from the sign. Note there may be more than one power source present. Open the sign. See “Opening a sign” on page 5-1. Turn the sign breaker to the OFF position. Note there may be more than one breaker in a sign. Locate the fan to be replaced.

  • Page 39: Filter Replacement

    ILTER REPLACEMENT Filter replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. • To replace a filter/access the rear To replace a filter/access the front serviceable filter serviceable filter Remove power from the sign.

  • Page 40: Circuit Breaker Replacement

    IRCUIT BREAKER REPLACEMENT Circuit breaker replacement ■ Remove the circuit breaker Remove power from the sign. Note there may be more than one power source present. Open the sign. See “Opening a sign” on page 5-1. Turn the sign breaker to the OFF position. Note there may be more than one breaker in a sign. The circuit breaker is located next to the surge suppressor.
  • Page 41 IRCUIT BREAKER REPLACEMENT Release the circuit breaker from the mounting rail by using a 1/8" flat head screw driver to press in and down on the yellow release tab under the circuit breaker. Note: yellow tab is not visible when circuit breaker is installed. Yellow release Insert...

  • Page 42: Surge Suppressor Replacement

    URGE SUPPRESSOR REPLACEMENT Surge suppressor replacement ■ Remove the surge suppressor Remove power from the sign. Note there may be more than one power source present. Open the sign. See “Opening a sign” on page 5-1. Turn the sign breaker to the OFF position. Note there may be more than one breaker in a sign. No tools are necessary to remove the surge suppressor.

  • Page 43: Circuit Breaker Replacement

    IRCUIT BREAKER REPLACEMENT Circuit breaker replacement ■ Remove the circuit breaker Remove power from the sign. Note there may be more than one power source present. Remove the breaker panel cover. Turn the sign breaker to the OFF position. Remove wire from breaker. Remove breaker from panel.

  • Page 44: Surge Suppressor Replacement

    URGE SUPPRESSOR REPLACEMENT Surge suppressor replacement ■ Remove the surge suppressor Remove power from the sign. Remove circuit breaker panel cover. Remove surge suppressor from breaker panel. Disconnect wire from surge suppressor. Surge suppressor Install the replacement surge suppressor Reattach wire to surge suppressor. Install surge suppressor to breaker panel.

  • Page 45: Light Sensor Replacement

    IGHT SENSOR REPLACEMENT Light sensor replacement ■ Hazardous voltage. Contact with high voltage may cause death or serious injury. WARNING Always disconnect power to unit prior to service. Guidelines for mounting the light sensor • The light sensor must be mounted facing in the same direction the front of the sign is facing. •...
  • Page 46 Connect the light sensor to the sign Adaptive Micro Systems recommends that you turn off power to the sign prior to connecting the light sensor. The sign will only recognize the presence of the light sensor when it first starts. So, if you connect the light sensor while the sign is powered up, you will have to cycle power to the sign in order for it to acknowledge the presence of the light sensor.

  • Page 47: Appendix

    Appendix Appendix Short error status conversion ■ The following steps explain how to convert the error status bits to error codes using Windows Calculator. Convert short error status to error codes in Intelligent Controls Open Windows Calculator ( Start > Programs > Accessories > Calculator Switch to Scientific view ( View >...
  • Page 48 HORT ERROR STATUS CONVERSION Enter the Short Error Status decimal number from Intelligent Control. Click This converts the decimal value to the binary equivalent. Each digit in the resulting binary equivalent is always a zero or a one. One indicates an error. Starting with zero, and counting from the right you can use the position of each error to determine the meaning.

  • Page 49: Error Status Definitions

    RROR STATUS DEFINITIONS Error status definitions ■ (Bit) (Bit) Error Error Position Position Other error Controller error Communications error Temperature warning Power error Fan error Attached device error Critical temperature error Lamp error Drum sign rotor error (not applicable to LED signs) Pixel error Open cabinet door error Photocell error...
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  • Page 52 • • 1523610201 UMBER Adaptive Display Systems 7840 North 86th Street Milwaukee, WI 53224 USA 414.357.2020 www.AdaptiveDisplays.com...

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