Summary of Contents for Watts Aerco ProtoNode FPC-N34
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OMM-0107 AERCO ProtoNode FPC-N34 & FPC-N35 User Manual GF-150 User Manual AERCO ProtoNode FPC-N34 and FPC-N35 User Manual AERCO Serial AERCO LonWorks ProtoNode FPC-N34 ProtoNode FPC-N35 Part Number 64129 Part Number 64130 For interfacing with the following AERCO products: • AM Series •...
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OMM-0107 AERCO ProtoNode FPC-N34 & FPC-N35 User Manual GF-150 User Manual Technical Support (Mon-Fri, 8am-5pm EST) 1-800-526-0288 Website: www.aerco.com Certifications BTL MARK – BACNET TESTING LABORATORY The BTL Mark on ProtoNode FPC-N34 is a symbol that indicates that a...
OMM-0107 AERCO ProtoNode FPC-N34 & FPC-N35 User Manual GF-150 User Manual TABLE OF CONTENTS Quick Start Guide ................................. 6 CHAPTER 1. Introduction ..........................7 1.1 ProtoNode Gateway .........................7 CHAPTER 2. BACnet/LonWorks Setup for ProtoNode FPC-N34/FPC-N35 ......11 2.1 Record Identification Data ...................... 11 2.2 Point Count Capacity and Registers per Device ..............
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OMM-0107 AERCO ProtoNode FPC-N34 & FPC-N35 User Manual GF-150 User Manual CHAPTER 8. CAS BACnet Explorer for Validating ProtoNode in the Field ......37 8.1 Downloading the CAS Explorer and Requesting an Activation Key ........37 8.2 CAS BACnet Setup ........................ 38 8.2.1 CAS BACnet MS/TP Setup ........................
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OMM-0107 AERCO ProtoNode FPC-N34 & FPC-N35 User Manual GF-150 User Manual Appendix I-4: AM Status Parameters Table ................100 Appendix I-5: Cascade Connection of AM Boiler with ProtoNode ..........101 Appendix J: Reference ..........................104 Appendix J-1: Specifications ..................... 104 Appendix J-2: Compliance with UL Regulations ................
OMM-0107 AERCO ProtoNode FPC-N34 & FPC-N35 User Manual GF-150 User Manual Quick Start Guide • Auto-Discovery connection points are limited by available memory in the device. • Auto-Discovery is not available in SSD mode required for BST (Boiler Sequencing Technology) and WHM (Water Heater Management).
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 1 – Introduction CHAPTER 1. Introduction 1.1 ProtoNode Gateway ProtoNode is an external, high performance Building Automation multi-protocol gateway that is preconfigured to Auto-Discover any AERCO products (hereafter called a “device”) connected to the ProtoNode and automatically configure them for BACnet®...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 1 – Introduction AERCO’s multi-protocol communications gateway supports integration of AERCO devices with customers’ building control and energy management systems. The plug-n-play package supports integration with BACnet/IP, BACnet MS/TP, LonWorks, and Johnson Controls Metasys N2 systems.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 1 – Introduction AERCO’s Communications Gateway (ProtoNode) is an external, high performance, Building Automation multi-protocol gateway that has been preprogrammed for AERCO’s equipment to support BACnet® MS/TP, BACnet/IP, Metasys® N2 by JCI, Modbus TCP, and LonWorks®...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 1 – Introduction (This Page Left Intentionally Blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 10 of 108 OMM-0107_0B Ph.: 800-526-0288 03/07/2017 GF-150...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 2 – BACnet/LonWorks Setup CHAPTER 2. BACnet/LonWorks Setup for ProtoNode FPC-N34/FPC-N35 2.1 Record Identification Data Each ProtoNode has a unique part number located on the side or the back of the unit. This number should be recorded, as it may be required for technical support.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 2 – BACnet/LonWorks Setup 2.3 Configuring Device Communications 2.3.1 Set Modbus COM setting on all of the Devices connected to the ProtoNode • All of the Serial devices connected to ProtoNode MUST have the same Baud Rate, Data Bits, Stop Bits, and Parity settings.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 2 – BACnet/LonWorks Setup 2.4.3 Manually Selecting Your Equipment A laptop or PC is required to do this. This cannot be done for BST or WHM The ProtoNode’s device port can be pre-configured for your equipment. Leave the S3 dip switch in the OFF position and follow the instructions below: Be sure the ProtoNode is already configured as outlined in Section 2.3.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 2 – BACnet/LonWorks Setup Figure 2-7: MAC Address DIP Switches NOTE: When setting DIP Switches, please ensure that power to the board is OFF. NOTE A MAC address greater than 127 will cause the ERR LED to light and will disable the ProtoNode from being discovered by the BAS.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 2 – BACnet/LonWorks Setup 2.5.3 Metasys N2 or Modbus TCP/IP (FPC-N34): Setting the Node-ID • The Modbus RTU Node-ID’s assigned to the devices attached to the ProtoNode in Section 2.3.2 will be the Metasy N2 or Modbus TCP/IP Node_ID’s to the field protocols.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.2 Device Connections to ProtoNode ProtoNode 6 Pin Phoenix connector for RS-485 Devices • The 6 pin Phoenix connector is the same for ProtoNode FPC-N34 and FPC-N35.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.2.1 Biasing the Modbus RS-485 Device Network • An RS-485 network with more than one device needs to have biasing to ensure proper communication. The biasing only needs to be done on one device.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.2.2 End of Line Termination Switch for the Modbus RS-485 Device Network • On long RS-485 cabling runs, the RS-485 trunk must be properly terminated at each end.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.3 BACnet MS/TP, Modbus RTU or Metasys N2 (FPC-N34): Wiring Field Port to RS-485 BAS Network • Connect the BACnet MS/TP or Metasys N2 RS-485 network wires to the 3-pin RS-485 connector on ProtoNode FPC-N34 as shown below in Figure 3-5.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.5 ACS/BMS II Wiring Connections to ProtoNode FPC-N34 and FPC-N35 • When an ACS, BMS OR BMS II is being used, an RS-485-to-RS-232 converter will be required to connect it to the ProtoNode’s RS485 port (6-pin Phoenix connector).
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.5.1 Modulex BCM Connections Figure 3-10: RS-485 Connection to BCM 3.5.2 ECS Connections Connect ECS terminals HE and HF to XPC Port 1a as follows: Connect the “HF” terminal to the ProtoNode’s “RS485 +” port Connect the “HE”...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.5.3 C-MORE Connections Figure 3-12: RS-485 Connection to C-MORE (RS-485) 3.5.4 AM Series Connections Figure 3-13: RS-485 Connection to AM Series (RS-485) NOTE For connection of the ProtoNode along with the AERCO AM Series Cascade Sequencer Controller, see Appendix I.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.6 Power-Up ProtoNode Apply power to ProtoNode as shown below in Figure 3-15 Ensure that the power supply used complies with the specifications provided in Appendix J-1.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 3 – Interfacing ProtoNode to Devices 3.6.1 Auto-Discovery: After Completion – Turn Off to Save Configuration The S3 DIP switch for Enabling Auto-Discovery should have been set in Section 2.4.2 before applying power to the ProtoNode. Do not Enable Auto-Discovery when the unit is powered.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 4 – BACnet/IP or Modbus TCP/IP: Change The ProtoNode IP Address CHAPTER 4. BACnet/IP or Modbus TCP/IP: Change the ProtoNode IP Address 4.1 Connect the PC to ProtoNode via the Ethernet Port •...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 4 – BACnet/IP or Modbus TCP/IP: Change The ProtoNode IP Address • Click on the Use the following IP address radio button and type in the IP Address. • Click the OK button twice to complete the process.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 4 – BACnet/IP or Modbus TCP/IP: Change The ProtoNode IP Address 4.2 BACnet/IP and Modbus TCP/IP: Setting IP Address for Field Network • After setting your PC to be on the same subnet as the ProtoNode (Section 4.1 ), open a web browser on your PC and enter the IP Address of the ProtoNode;...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 4 – BACnet/IP or Modbus TCP/IP: Change The ProtoNode IP Address Figure 4-2: Changing IP Address via Web GUI • From the Web GUI’s landing page, click on Setup to expand the navigation tree and then select Network Settings to access the IP Settings menu (Figure 4-2).
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 5 – BACnet MS/TP and BACnet/IP: Setting Node_Offset To Assign Specific Device Instances CHAPTER 5. BACnet MS/TP and BACnet/IP: Setting Node_Offset to Assign Specific Device Instances • After setting your PC to be on the same subnet as the ProtoNode (Section 4.1 ), open a web browser on your PC and enter the IP Address of the ProtoNode;...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 5 – BACnet MS/TP and BACnet/IP: Setting Node_Offset To Assign Specific Device Instances Figure 5-1: Web Configurator screen AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 32 of 108 OMM-0107_0B Ph.: 800-526-0288...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 6 – How To Start The Installation Over: Clearing Profiles CHAPTER 6. How to Start the Installation Over: Clearing Profiles • After setting your PC to be on the same subnet as the ProtoNode (Section 4.1 ), open a web browser on your PC and enter the IP Address of the ProtoNode;...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 6 – How To Start The Installation Over: Clearing Profiles (This page intentionally left blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 34 of 108 OMM-0107_0B Ph.: 800-526-0288...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 8 – CAS BACnet Explorer for validating ProtoNode in the Field CHAPTER 7. LonWorks (FPC-N35): Commissioning ProtoNode on a LonWorks Network Commissioning may only be performed by the LonWorks administrator. 7.1 Commissioning ProtoNode FPC-N35 on a LonWorks Network...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 8 – CAS BACnet Explorer for validating ProtoNode in the Field 3. Choose Change adapter settings in the left pane. 4. Right-click on Local Area Connection and choose Properties. 5. Highlight Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 8 – CAS BACnet Explorer for validating ProtoNode in the Field CHAPTER 8. CAS BACnet Explorer for Validating ProtoNode in the Field Sierra Monitor has arranged a complementary 2 week fully functional copy of CAS BACnet...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 8 – CAS BACnet Explorer for validating ProtoNode in the Field • Open CAS BACnet Explorer; in the CAS Activation form, enter the email address that was registered and click on “Request a key”. The CAS key will then be emailed to the registered address.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 8 – CAS BACnet Explorer for validating ProtoNode in the Field 8.2.2 CAS BACnet BACnet/IP Setup See Section 4.2 to set the IP Address and subnet of the PC that will be running the CAS Explorer.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual CHAPTER 8 – CAS BACnet Explorer for validating ProtoNode in the Field (This Page Left Intentionally Blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 40 of 108 OMM-0107_0B Ph.: 800-526-0288...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B: AERCO Equipment Monitor and Control Point Definitions Definitions of the monitor and control points associated with the AERCO Equipment Configurations are provided in the tables below.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-1: AERCO C-More & ACS/BMS II/BMS Point Definitions GF-108, GF- Modbus Data BAS Modbus Reg. Point Name 124, GF-114 Address Units (Range) Data Address...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-1: AERCO C-More & ACS/BMS II/BMS Point Definitions GF-108, GF- Modbus Data BAS Modbus Reg. Point Name 124, GF-114 Address Units (Range) Data Address...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-2: AERCO Electronic Control System (ECS) Point Definitions Modbus GF-108, GF- Point Modbus Reg. Data 124, GF-114 Units (Range) Name Data Type Address...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-3: AERCO (Modulex) BCM Point Definitions GF-108, Modbus Data Modbus GF-124, Reg. Point Name Address Units (Range) Data GF-114 Type (Hex/Dec.) Address Point Name...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-4: Water Heater Management System (WHM) and On-Board Boiler Sequencing Technology (BST) Point Definitions Appendix B-4: AERCO WHM and BST Point Definitions Modbus Modbus Reg.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-4: AERCO WHM and BST Point Definitions Modbus Modbus Reg. Data GF-108, GF-124, GF-114 Point Name Units (Range) Point Name Data Type Address Address (Dec.)
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Unit Types for BST 1 = KC Boiler LN 2 = BMK Boiler Std 3 = BMK Blr Std Dual 4 = BMK Boiler LN...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-5: AM Series Point Definitions For all devices, empty or not, available holding registers return 0. When it is not implemented, requests can be ignored by the Modbus device.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-5 Table 1: AM Managing Boiler Parameters Access Holding Automatic Parameter Name Range Register Conversion Bit0: On/Off - Flame Signal Bit1: Ok/Nok - Water level...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-5 Table 2: AM Controller (Managing) Parameters Holding Access Automatic Parameter Name Range Register Conversion 00D1 Maximum Outdoor air setpoint Depending on units °C / °F...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX B: AERCO Equipment Monitor and Control Point Definitions Appendix B-5 Table 3: AM Dependent Boiler Parameters Holding Access Automatic Parameter Name Range Register Conversion 117 0075 Firing Rate 0..100% 118 0076 Min Firing Rate 0..100%...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: AERCO Equipment Point Mappings APPENDIX C: AERCO Equipment Point Mappings Appendix C-1: AM Mngr Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks Appendix C-1: AM Mngr Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: Vendor Information - AERCO Appendix C-1: AM Mngr Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks BACnet BACnet N2 Point Modbus Name / Point Name Object...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: AERCO Equipment Point Mappings Appendix C-1: AM Mngr Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks BACnet BACnet N2 Point Modbus Name / Point Name Object...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: Vendor Information - AERCO Appendix C-1: AM Mngr Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks BACnet BACnet N2 Point Modbus Name / Point Name Object...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: AERCO Equipment Point Mappings Appendix C-2: AM Dep Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks Appendix C-2: AM Dep Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: Vendor Information - AERCO Appendix C-2: AM Dep Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks BACnet BACnet N2 Point Modbus Name / Point Name Object...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX C: Vendor Information - AERCO Appendix C-4: Modulex Modbus RTU Mappings to BACnet MS/TP, BACnet/IP, Metasys N2, Modbus TCP/IP and LonWorks BACnet BACnet N2 Point Modbus Name Point Name Object Object Data...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Blr Addr 2...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Fault Code...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Inlet Temp...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Flame Strength...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Unit Type...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Net Remote Setpt...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Run Hours Upper...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master Appendix D: Eight C-More Boilers/Heaters and BST/WHM Master Read BACnet Modbus Equip Point Name Name N2 Type Lon NAME Only Type:ID SNVT Direction Address Percent Output...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX D: Eight C-More Boilers/Heaters and BST/WHM Master (This Page Left Intentionally Blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 76 of 108 OMM-0107_0B Ph.: 800-526-0288 03/07/2017 GF-150...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting APPENDIX E: Troubleshooting Appendix E-1: Viewing Diagnostic Information • Type the IP Address of the ProtoNode into your web browser or use the FieldServer Toolbox to connect to the ProtoNode.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting Appendix E-2: Check Wiring and Settings No COMS on Modbus RTU side. If Tx/Rx are not flashing rapidly, then there is a COM issue on the Modbus side and you need to check the following things:...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting Appendix E-3: Diagnostic Capture with the FieldServer Utilities Once the Diagnostic Capture is complete, email it to support@sierramonitor.com. The Diagnostic Capture will allow us to rapidly diagnose the problem. •...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting o Select Full Diagnostic. o If desired, the default capture period can be changed. o Click on Start Diagnostic. o Wait for Capture period to finish. The Diagnostic Test Complete window will appear.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting • Step 2: Send Log o Once the Diagnostic test is complete, a .zip file will be saved on the PC. o Choose open to launch explorer and have it point directly at the correct folder.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting Appendix E-4: BACnet: Setting Network_Number for more than one ProtoNode on Subnet For both BACnet MS/TP and BACnet/IP, if more than one ProtoNode is connected to the same subnet, they must be assigned unique Network_Number values.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting Appendix E-5: LED Diagnostics for Modbus RTU Communications Between ProtoNode and Devices Please see the diagram below for ProtoNode FPC-N34 and FPC-N35 LED locations. Diagnostic LEDs Description The SPL LED will light if the ProtoNode or any of the devices is off line.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX E. Troubleshooting Appendix E-6: Passwords Access to the ProtoNode can be restricted by enabling a password. There are 2 access levels defined by 2 account names: Admin and User. • The Admin account has unrestricted access to the ProtoNode.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX F: C-MORE STATUS AND FAULT MESSAGES APPENDIX F: C-More Status And Fault Messages Appendix F: C-More Status and Fault Messages Display Message Description Code Displayed if ON/OFF switch is set to OFF. The display...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX F: C-MORE STATUS AND FAULT MESSAGES Appendix F: C-More Status and Fault Messages Display Message Description Code The Purge Position Limit switch on the Air/Fuel valve PRG SWTCH OPEN DURING PURGE opened during purge.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX F: C-MORE STATUS AND FAULT MESSAGES Appendix F: C-More Status and Fault Messages Display Message Description Code Communication fault between the Ignition board and the IGNITION BOARD COMM FAULT CPU board. 38 * WAIT Prompts the operator to wait.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX F: C-MORE STATUS AND FAULT MESSAGES Appendix F: C-More Status and Fault Messages Display Message Description Code INLET WATER TEMP Inlet water temperature sensor is open or missing. SENSOR OPEN WARNING IN WTR TEMP Inlet water temperature is getting too high.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX F: C-MORE STATUS AND FAULT MESSAGES Appendix F: C-More Status and Fault Messages Display Message Description Code BST NETWORK TEMP The BST Modbus failed to read the header temperature COM FAULT sensor.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX F: C-MORE STATUS AND FAULT MESSAGES (This Page Left Intentionally Blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 90 of 108 OMM-0107_0B Ph.: 800-526-0288 03/07/2017 GF-150...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX G: Conversion Equations For Temperature Variables APPENDIX G: Conversion Equations For Temperature Variables Table G-1: Conversion Equations for Temperature Variables (Variable Counts to Temp) Register Degrees Fahrenheit (°F) Degrees Celsius (°C) Variable Type ∗...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX G: Conversion Equations For Temperature Variables (This Page Left Intentionally Blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 92 of 108 OMM-0107_0B Ph.: 800-526-0288 03/07/2017 GF-150...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX H: BCM and BMM Fault Codes For Modulex E8 Controller Appendix H: BCM and BMM Fault Codes For Modulex E8 Controller Appendix H-1: BCM and BMM Fault Code Conversion Table Table H-1, below, shows how to interpret the displayed fault code in the E8 Controller display, while Table H-2, on the next page, shows a description of the fault and troubleshooting tips associated with the BMMs.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX H: BCM and BMM Fault Codes For Modulex E8 Controller Table H-2: BMM Fault Code Table Code Description Effect Correction Reset Fan speed out of control: It doesn't stop within 30 Ignition is inhibited.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX H: BCM and BMM Fault Codes For Modulex E8 Controller Table H-3: BCM Fault Code Table Code Description Effect Correction Reset Maximum Δ- temperature All burners AUTOMATIC - when Δ- protection. Flow...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX I: Error, State and Status Tables APPENDIX I: AM Error, State and Status Tables Appendix I-1: AM Lockout Error Codes Table Lockout errors are indicated by an ‘A’ displayed before the error code number.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX I: AM Error, State and Status Tables Appendix I-2: AM Blocking Error Codes Table The following errors are related to the general control functions. Blocking errors are indicated by an ‘E’ before the error code number.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX I: Error, State and Status Tables Appendix I-3: AM State Parameters Table The table below lists a detailed description of the possible values of the STATE parameter. MN States STATE STATE NAME DESCRIPTION Dec.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX I: AM Error, State and Status Tables Appendix I-5: Cascade Connection of AM Boiler with ProtoNode The diagram below shows MODBUS connection for AM Series boilers with serial number up to 14999999.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX I: Error, State and Status Tables The diagram below shows MODBUS connection for AM Series boilers with serial number above 15000000. Figure I-2: MODBUS connection to AM Series boilers with serial number > 15000000 AERCO International, Inc.
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX I: AM Error, State and Status Tables To connect each AM Series boiler of a cascade to a ProtoNode: 1. A daisy chain between terminals 28 and 29 of each heater should be already in place.
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX J: Reference APPENDIX J: Reference Appendix J-1: Specifications ProtoNode FPC-N34 ProtoNode FPC-N35 One 6-pin Phoenix connector One 6-pin Phoenix connector with: with: RS-485 port (+ / - / gnd) RS-485 port (+ / - / gnd)
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX J: Reference o Be constructed of materials rated VW-1 or FT-1 or better • If the unit is to be installed in an operating environment with a temperature above 65 °C, it should be installed in a Restricted Access Area requiring a key or a special tool to gain access •...
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AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX J: Reference (This Page Left Intentionally Blank) AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913 Page 106 of 108 OMM-0107_0B Ph.: 800-526-0288 03/07/2017 GF-150...
AERCO ProtoNode FPC-N34 & FPC-N35 User Manual APPENDIX K – Warranty APPENDIX K: LIMITED 2 YEAR WARRANTY Sierra Monitor Corporation warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. Sierra Monitor Corporation will repair or replace any equipment found to be defective during the warranty period.