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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance
problems
often result from little
things you can find and fix yourself.
If water
isn't hot:
l
Is temperature
control set on HIGH? Set
on HIGH and test temperature
again
after
15 minutes.
9 Have you checked
your home's main fuses
or circuit breaker
box?
If hot water
drips
or sputters
from
spout:
l
Is temperature
setting too high? Lower the
temperature
setting and test again
after
15 minutes.
l
Are there any restrictions
in the flexible
tubing
connecting
faucet to storage
tank?
l
Is the spout screen clogged?
See page
4.
l
Check
for proper
installation
of copper
tubing
from faucet to storage
tank and faucet
to cold water line. If connected
backwards,
valve may be damaged.
See the "Installation
Instructions!'
If water
does
not flow:
l
Make sure valve on water supply
line is open.
Be sure to read
this Use & Care
Guide
for
complete
instructions.
2. If you need assistance?..
Call
Whirlpool
COOL-LINE
service
assistance
telephone
number.
Dial
free
from
anywhere
in the U.S.:
1-800-2531301
and talk with one of our trained
Consultants,
The Consultants
can instruct you in how to
obtain
satisfactory
operation
from your ap-
pliance
or, if service
is necessary,
recommend
a qualified
service
company
in your area.
3.
If you need service?..
Whirlpool
has a
nationwide
net-
1
work of franchised
trained
to fulfill the
product
warranty
and provide
after-warranty
service, anywhere
in the United States. To
locate
TECH-CARE service
in your area, call
our COOL-LINE service
assistance
telephone
number
(see Step 2) or look in your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
(L REPAIR
MAJOR-REPAIRING
& PARTS
OR
WHIRLPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
FRANCHISEDTECH
CARESERVICE
FRANCHISEDTECH~CARESERVICE
SEXI'l~I('E
c 'OMfR.VI&S
S.?X17~'F.~ c0,wAvvIE.s
XYZSERVICECO
XYZSEAVICECO
123MAPLE
999-9999
123 MAPLE
999~9999
OR
WASHING
MACHINES.
DRYERS
(L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERvf(T
~'o.~r'A'vlE.s
XYZSERVICECO
123MA"LE
999-9999
4. If you have a problem?..
Call our CCCL-LINE service
assistance
tele-
phone number
(see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP'"
replacement
parts? . .
FSP is a registered
trademark
of Whirlpool
Corporation
for quality
parts. 'Look for this
symbol
of quality
whenever
you need a re-
placement
part for your Whirlpool
appliance.
FSP replacement
parts will fit right and work
right, because
they are made to the same ex-
acting
specifications
used to build every new
Whirlpool
appliance.
To locate
FSP replacement
parts in your area,
refer to Step 3 above
or call the Whirlpool
CCCL-LINE service
assistance
number
in Step 2.
'If you must call or write, please
provide:
model
number, serial number, date of
purchase,
and a complete
description
of
the problem.
This information
is needed
in order to better respond
to your request
for assistance.
5
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