Warranty - Ultra electronics HYPERSPIKE HS-14 RAHD Operation And Maintenance Manual

Case 2: Indicator light is Orange
• Power Cycle the unit
If problems persist, contact Ultra Electronics USSI using the contact information listed in
Section 8.

8. WARRANTY

Ultra Electronics USSI warrants its products to be free from defects in material and
workmanship for a period of one (1) year from the date of shipment from USSI's facility. This
warranty is extended to the original purchaser and all subsequent owners, provided a copy of
the original dated bill of sale is presented when service is requested under warranty.
If your product should require service, write, phone, fax or e-mail Ultra Electronics USSI at:
"RSB Group", Moscow, Krzhizhanovskogo
str., 14/2
Phone: +7 495 984 04 16
Email: office@rsb-group.ru
URL: www.hyperspike.ru
We will either direct you to a local service agency or provide you with a Return Material
Authorization (RMA) number so that you can ship the product to our factory. Do not ship the
product to us without first obtaining an RMA number. Place the RMA number on all boxes
returned to the factory to prevent equipment from being lost or mishandled. Merchandise
returned to us for service under warranty must be accompanied by a copy of the original bill of
sale, and shipped prepaid. You are responsible for transporting your product to our
factory. We will pay the return shipping charges on all products repaired under warranty.
Copyright © "RSB Group", Moscow, Krzhizhanovskogo str., 14/2
90169A-MAN-HS14RAHD
HyperSpike
Figure 7.3-1 Indicator light in Red State
®
HS-14 RAHD Operation and Maintenance Manual
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Rev A