Troubleshooting - Whirlpool Gladiator Garageworks Freezerator GAFZ21XXRK01 Use And Care Manual

Convertible refrigerator/freezer
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Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your convertible refrigerator/freezer will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power cord unplugged? Plug into a grounded 3 prong
outlet.
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker.
Is the Lower Compartment Control turned to the OFF
position? See "Using the Controls."
Is the convertible refrigerator/freezer defrosting? Recheck to
see if the convertible refrigerator/freezer is operating in
30 minutes. Your convertible refrigerator/freezer will regularly run
an automatic defrost cycle.
The lights do not work
Is the power cord unplugged? Plug into a grounded 3 prong
outlet.
Is a light bulb loose in the socket or burned out? See
"Changing the Light Bulbs."
There is water in the defrost drain pan
Is the convertible refrigerator/freezer defrosting? The water
will evaporate. It is normal for water to drip into the defrost pan.
Is it more humid than normal? When it is humid, expect that the
water in the defrost pan will take longer to evaporate.
The motor seems to run too much
Is the room temperature hotter than normal? The motor will
run longer under warm conditions. At normal room temperatures,
your motor will run about 40% to 80% of the time. Under warmer
conditions, it will run even more.
Has a large amount of food just been added to the
convertible refrigerator/freezer? Adding a large amount of
food warms the convertible refrigerator/freezer. The motor
normally will run longer to cool the convertible refrigerator/freezer
back down.
Are the doors opened often? The motor will run longer when
this occurs. Conserve energy by getting all items out at one time,
keeping food organized, and closing the door as soon as
possible.

TROUBLESHOOTING

Is the control set correctly for the surrounding conditions?
See "Using the Controls."
Are the doors closed completely? Close the doors firmly. If
they do not close completely, see "The doors will not close
completely" later in this section.
Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils. See
"Cleaning."
NOTE: Your new convertible refrigerator/freezer will run longer than
your old one due to its high-efficiency motor.
The convertible refrigerator/freezer seems to make too
much noise
The sounds may be normal for your convertible refrigerator/
freezer. See "Normal Sounds."
The upper compartment front liner is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control. Additionally, the convertible refrigerator/
freezer is equipped with a heater to keep the convertible refrigerator/
freezer operating properly when the ambient temperature drops too
low.
Temperature is too warm
Are the air vents blocked in either compartment? This
prevents cold air movement between the compartments. Move
objects away from the air vents. See "Ensuring Proper Air
Circulation" for air vent locations.
Are the door(s) opened often? The convertible refrigerator/
freezer will warm when this occurs. Keep the convertible
refrigerator/freezer cool by getting all items out at one time,
keeping food organized, and closing the door as soon as
possible.
Has a large amount of food just been added to the
convertible refrigerator/freezer? Adding a large amount of
food warms the convertible refrigerator/freezer. It can take
several hours for the convertible refrigerator/freezer to return to
the normal temperature.
Are the controls set correctly for the surrounding conditions?
See "Using the Controls."
There is interior moisture buildup
Are the air vents blocked in the convertible refrigerator/
freezer? Remove any objects from in front of the air vents. See
"Ensuring Proper Air Circulation" for air vent locations.
Are the door(s) opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.
Is the room humid? It is normal for moisture to build up inside
the convertible refrigerator/freezer when the room air is humid.
Is the food packaged correctly? Check that all food is securely
wrapped. Wipe off damp food containers before placing them in
the convertible refrigerator/freezer.
Is the control set correctly for the surrounding conditions?
See "Using the Controls."
Was a self-defrost cycle completed? It is normal for droplets to
form after the convertible refrigerator/freezer self-defrosts.
13

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