Section 2: Troubleshooting Guide - Venus Treasure Island PureDrop PDR-T33 Installation Instructions & Owner's Manual

Reverse osmosis water filter systems
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Note: You may or may not have these contaminants in your water. The percentage rejection rate is for
reference only. Percentages may vary since water chemistry varies in each water supply.
Does Reverse Osmosis remove pharmaceuticals from water?
Yes, the 5-stage RO with carbon pre-filters can remove most of pharmaceuticals from water. An
activated carbon filter gives these contaminants a charge so they are absorbed and removed.
Will a reverse osmosis water system taste as good as the water I pay $5.00 a bottle for?
Yes! Sometimes better, depending how well the bottled water company is maintaining their
purification equipment. Reverse Osmosis is the same process used by most major bottled water
companies. Even some companies that use "spring water" still use Reverse Osmosis to insure purity.
I have heard that reverse osmosis wastes a lot of water!
It wastes a little but not a lot. On the average, these systems will use less than 2% of your home's total
water consumption. In addition, all Our Reverse Osmosis Systems use automatic shut off valves. The
drain will stop when the tank is full. The ratio of drain water to RO water is 2:1 – 3:1 for all of our RO
systems. For a regular residential household, the waste water per day is about 3 more flushes of toilet,
which is not too bad.
What is a TDS meter?
A TDS meter is a Handheld Total Dissolved Solids Tester. Total Dissolved Solids are the total weight
of all solids that are dissolved in a given volume of water, expressed in units of mg per unit volume of
water (mg/L), also referred to as parts per million (PPM). With a TDS meter, you can easily compare
the quality of RO water with your original source water.
Maximum distance from tank to faucet
A maximum distance from tank to faucet of 15 feet is possible. The system will produce a faster flow
at the faucet with the shortest tubing run from tank to faucet.

Section 2: Troubleshooting Guide

Leaking around filter housing (O-ring too small or not in place)
First of all, please check if all filter cartridges are sitting upright inside the canister. Then, check if O-
ring is properly seated in place. The o-rings may be a little too small, please stretch it out and put it
back inside the groove. You may over-stretch a little so when it is back in the canister, it will shrink
and fit just right. Then insert the cartridge to the top cap, screw the canister all the way in. MAKE
SURE O-rings are staying in place during this process. Then use a wrench to tighten it (do not over
tighten).
Little water out of faucet, tank is heavy and appears to be full of water, but the stream
becomes very weak after a few seconds
If there is no change in the supply water pressure, the problem is very likely from the tank. It could be
due to low tank pressure or broken bladder. Perform the following steps first:
Shut off main water supply
Page 15
www.purifiltration.com
| (678) 900-4702 |
support@purifiltration.com

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