Troubleshooting - Whirlpool ED20DFXEB00 Use And Care Manual

24" deep freestanding/built-in side by side freezer refrigerator
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Troubleshooting

Performance problems often result from little things you can fix without tools. Please read through "Before calling
for assistance ..." below before calling for service on your appliance.
Before calling for assistance ...
Listed in this chart are the most common problems consumers run into with their appliances. Please read through
this and see if it can solve your problem.
PROBLEM
CHECK THE FOLLOWING
Your refrigerator
Is the power supply cord firmly plugged into a live circuit with proper voltage?
will not operate
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
Is the power supply cord firmly plugged into a live circuit with proper voltage?
not work
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The ice maker
Is the freezer cold enough to make ice? It could take overnight for the freezer to reach
does not work
the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 19.)
Is the water valve turned on?
Does the water line have a clog or leak?
Dispensers do
Is the freezer door closed?
not work
Unfamiliar sounds
Is something on top of or behind the refrigerator?
or a rattling/
Some new sounds are normal. See "Understanding the sounds you may hear" on
jingling noise
page 22.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does
the defrost pan
not overflow.
The motor seems
Are the condenser coils dirty?
to run too much
Has the door been opened often? Has a large amount of food been added at one
time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
28

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