Petsafe ScoopFree Original Operating Manual

Petsafe ScoopFree Original Operating Manual

Self-cleaning litter box
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ScoopFree
Original Self-Cleaning Litter Box
®
ScoopFree
Ultra Self-Cleaning Litter Box
®
Operating Guide
Model Numbers
PAL00-14242
PAL00-14243
PAL00-15342
Original
Ultra
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

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Do you have a question about the ScoopFree Original and is the answer not in the manual?

Questions and answers

David Figgins
April 29, 2025

Why does the litter keep piling up in the back of the tray

1 comments:
Mr. Anderson
May 15, 2025

Litter piles up in the back of the PetSafe Original tray because the tray is not deep enough to hold a sufficient amount of clumping litter, which prevents proper clumping and causes waste to accumulate.

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Ilene
March 31, 2025

My litter box does not turn on anymore. I have tried different outlets just to make sure I wasn't having a shortage. What should I do? Do I replace the whole litter box or is there a way to rest the litter box?

1 comments:
Mr. Anderson
March 31, 2025

If your Petsafe ScoopFree Original litter box does not turn on, follow these steps:

1. Make sure the power adapter is securely connected to the back of the litter box frame and plugged into a working wall outlet.
2. If the rake is not at the home position, it should automatically move there when power is connected.
3. Check that the litter box frame is level and properly seated on the litter tray.
4. Ensure the waste trap cover is correctly installed and the magnets have clicked into place.
5. If the indicator light is flashing, check for and clear any obstructions on the detection sensors, then unplug and plug the unit back in to reset it.

These steps may reset the unit. Replacement is not necessary unless the unit still does not function after following these steps.

This answer is automatically generated

Summary of Contents for Petsafe ScoopFree Original

  • Page 1 ScoopFree Original Self-Cleaning Litter Box ® ScoopFree Ultra Self-Cleaning Litter Box ® Operating Guide Model Numbers PAL00-14242 PAL00-14243 PAL00-15342 Original Ultra PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING...
  • Page 2 IMPORTANT SAFETY INFORMATION Explanation of Attention Words and Symbols used in this Guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 3 • Remove all packaging material before connecting the power adapter. • Do not place litter box on an unsteady surface. • Do not use any other type of cat litter or tray. Only use PetSafe ® ScoopFree ®...
  • Page 4: Table Of Contents

    Product Warranty To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Center, we will be able to help you faster.
  • Page 5: Components

    5, 10 or 20 minutes after your cat uses the box. A health counter keeps track of how often your cat uses the box to help alert to possible health problems. The privacy hood helps block odors and keep litter in the box, while giving your cat a private bathroom. www.petsafe.net...
  • Page 6: Features, Controls And Indicators

    Features, Controls and Indicators ScoopFree ® Original Privacy Hood LED Indicator Light Manual Rake Button (ScoopFree Ultra only) ® ScoopFree Ultra ® Adjustable Rake Detection Sensors Timer Button LED Indicator Light Manual Rake Button Litter Box Frame Rake Power Connection Health Counter Plugs and Hood Reset Button...
  • Page 7: Key Definitions

    The crystal litter DOES NOT CLUMP. • DO NOT use any type of clay litter, natural litters, or any other crystal litter. • DO NOT use any other tray. Only use PetSafe ScoopFree products. Power: • Low-Voltage AC Power Adapter Operated.
  • Page 8: Litter Box Setup

    After the rake stops, the indicator light will illuminate solid green. Step 2 Litter Tray Installation Do not use any other type of cat litter or tray. Only use PetSafe SccopFree Disposable Crystal Litter Trays ®...
  • Page 9: Privacy Hood Installation

    The Privacy Hood is only included with ScoopFree Ultra Self-Cleaning Litter Box, but may be purchased ® separately for use with ScoopFree Original (see “Replacement Parts and Accessories” page 16). The removable Privacy Hood adds more comfort and privacy for your cat along with Back better litter containment and odor control for you.
  • Page 10: Manual Rake Button

    2. To stop the cleaning cycle and rake from moving, push the Manual Rake Button again. 3. If the rake stops somewhere other than the home position at the back of the litter box, push the Manual Rake Button to return rake to home position. ScoopFree Original ScoopFree Ultra Manual Rake Button...
  • Page 11: Introducing Your Cat To The Litter Box

    Also if you are using a hood on the ScoopFree and have not used one in the past, you may want to remove it until your cat is using the ScoopFree for its litter box. www.petsafe.net...
  • Page 12: Changing The Litter Tray

    Changing the Litter Tray Do not use any other type of cat litter or tray. Only use PetSafe ScoopFree Disposable Crystal Litter Trays ® ® and products with this litter box. The crystal litter is specially designed and pre-measured for optimal performance.
  • Page 13: Maximizing Litter Tray Life

    To Reassemble: 1. Install the waste trap cover by sliding the posts on the side of the cover into the slots on the front of the litter box frame. 2. Install the litter tray (see “Litter Tray Installation” page 8). www.petsafe.net...
  • Page 14: Frequently Asked Questions

    16.) • Adjustable rake timer allows you to choose if the automatic rake sweeps waste 5, 10, or 20 minutes after your cat uses the litter box. (The ScoopFree Original waits 20 minutes.) • Health counter tracks the frequency of your cat’s litter box usage to help alert to possible health issues.
  • Page 15: Troubleshooting

    The answers to these questions should help you solve any problems you have with your ScoopFree Self Cleaning ® Litter Box. If they do not, please contact our Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net. Troubleshooting PROBLEM SOLUTION Indicator light is flashing rapidly, and rake is at •...
  • Page 16: Replacement Parts And Accessories

    Self-Cleaning Litter ® Box can be purchased at your pet retailer, by visiting www.petsafe.net or by contacting our Customer Care Center at 1-800-732-2677. You can sign up for a Crystal Litter Tray home delivery subscription service on our website or by contacting our Customer Care Center.
  • Page 17: Terms Of Use And Limitation Of Liability

    Customer Care Center, or visit our Web Site at www.petsafe.net. Proper use includes reviewing the entire Operating Guide provided with your product and any specific caution statements.
  • Page 18: Warranty

    One Year Non-Transferable Limited Warranty This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.net and/or are available by contacting your local Customer Care Center.
  • Page 19 www.petsafe.net...
  • Page 20 Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932 1-800-732-2677 www.petsafe.net 400-1820/2 ©2015 Radio Systems Corporation...

This manual is also suitable for:

Scoopfree ultraPal00-14242Pal00-14243Pal00-15342

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