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What if my mobile device does not connect to the wireless network? (NB304n)
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What if my mobile device does not connect to the wireless network? Some mobile devices, like smart phones and tablets, cannot connect wirelessly to the router. This is often caused by a compatibility issue of the mobile device with wireless security settings. This guide will take you through the steps to configure your router with the recommended wireless settings for mobile devices.
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5. Click on the Wireless menu then click the Security option. 6. Ensure that the Network Authentication type is WPA-PSK. 7. Click on the Apply/Save button. 8. Click the link that says Click here to display to display the current wireless security key. 9.
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If you still cannot connect your mobile device using the WPA-PSK network authentication, use the WEP network authentication by following these steps: 1. In the Wireless Security option, change the Network Authentication type to Open and WEP to Enabled. 2. The current wireless security key is the corresponding Network Key. In this example, it is Network Key 1 since the Current Network Key is also 1 and the security key is 0987654321.
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