Black Box Speedster 288 Manual
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Black Box Speedster 288 Manual

Black Box Speedster 288 Manual

Internal fax/modem
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OCTOBER 1996
MD361C-PC
Speedster 288 Internal Fax/Modem
CUSTOMER
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com

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  • Page 1 Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 SPEEDSTER 288 INTERNAL FAX/MODEM TRADEMARKS USED IN THIS MANUAL MNP is a registered trademark of Microcom Systems, Inc. Windows is a registered trademark of Microsoft Corporation. UL is a registered trademark of Underwriters Laboratories Incorporated. All applied-for and registered trademarks are the property of their respective owners.
  • Page 3 REGULATORY INFORMATION FEDERAL COMMUNICATIONS COMMISSION INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENT Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 SPEEDSTER 288 INTERNAL FAX/MODEM NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 5 REGULATORY INFORMATION 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
  • Page 6 It is not necessary to notify the telephone company before installing the modem. However, the telephone company may request the telephone number(s) to which the Speedster 288 is connected and the FCC information. Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital (PBX), party, or coin telephone line.
  • Page 7 REGULATORY INFORMATION Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
  • Page 8 SPEEDSTER 288 INTERNAL FAX/MODEM AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements lui-meme; il doit avoir recours aux services d’un électricien. L’indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordée à un circuit téléphonique bouclé...

  • Page 9: Table Of Contents

    Page 1. Specifications....................10 2. Introduction ....................11 2.1 Description ..................11 2.1.1 How a Modem Works ............11 2.1.2 How Your Speedster 288 Internal Fax/Modem Works..............11 2.2 Package Contents ................12 2.3 What You’ll Need ................12 3. Installation ....................13 3.1 Plug and Play Installation..............13 3.1.1 If You Are Using Plug and Play ..........14...

  • Page 10: Specifications

    SPEEDSTER 288 INTERNAL FAX/MODEM 1. Specifications Standards Supported — Bell 103/V.21, Bell 212A/V.22, ITU-TSS Group III fax, V.22 bis, V.32 bis, V.34, V.32, V.23, V.FC, V.34+, V.25, V.27, V.29, V.42, V.42 bis Modem Data Rate — 33.6 Kbps Operation — Full duplex Compliance —...

  • Page 11: Introduction

    It uses hardware-based V.42/MNP 2-4 error control and V.42 bis/MNP 5 data compression. The Speedster 288 will transmit at speeds up to 33,600 with throughput to 115,200 bps. It’s universally compatible with V.34, V.34+, V.FC, V.32 bis, V.32, V.22 bis, Bell 212A/V.22, V.23, V.25, and Bell 103/V.21 modems.

  • Page 12: What You'll Need

    The modem will be damaged if you use a digital phone. Since some homes and most businesses have digital lines, before plugging your Speedster 288 into a jack you’re unsure about (a jack at work, for example), ask the person in charge of the phone system if the...

  • Page 13: Installation

    CHAPTER 3: Installation 3. Installation 3.1 Plug and Play Installation Your new modem features Plug and Play installation, the fastest, easiest way to add new devices to your PC. Plug and Play allows a computer to configure the modem’s settings automatically.

  • Page 14: If You Are Using Plug And Play

    SPEEDSTER 288 INTERNAL FAX/MODEM 3.1.1 I SING LUG AND Take off all of the connections on the COM port and IRQ jumpers. Your jumpers should look like the illustration below.

  • Page 15: If You Are Not Using Plug And Play

    CHAPTER 3: Installation 3.1.2 I SING LUG AND Your modem was shipped with jumpers set at COM 2 and IRQ 3. (See the illustration of the board on the previous page.) To change the settings on your modem, lift the black plastic pieces and place them on the contacts to match the desired settings.

  • Page 16: Installing The Modem

    SPEEDSTER 288 INTERNAL FAX/MODEM 3.2 Installing the Modem 1. Before installing your modem, write your modem’s serial number on the cover of this manual. You can find the serial number on the white sticker under the bar code on the modem and on the outside of the box.
  • Page 17 CHAPTER 3: Installation 4. Unscrew and remove the solid bracket at the back of any available expansion slot. 5. Insert the modem board into the slot you have chosen, as in the picture below, with the gold leads on the modem board’s edge firmly in the slot’s groove.

  • Page 18: Configuring With Windows 95

    SPEEDSTER 288 INTERNAL FAX/MODEM 6. Once the modem is in place, screw the bracket at the back of the modem firmly to the computer’s rear panel. This ensures that the modem board is firmly in place. 7. Replace the computer cover and all its screws. Reattach all cables and power cords.

  • Page 19: Installing Your Software

    CHAPTER 3: Installation 3.4 Installing Your Software 1. Insert the QuickLink disk included with your modem or another modem software disk. If using other software, consult its own manual for installation procedures. 2. From Program Manager, choose File. Then choose Run and type a:\install and press <Enter>.

  • Page 20: Communications Software

    4.1 Configuring Your Modem Some programs allow you to select your modem type from a menu. Select the Speedster 288 modem. If that modem is not listed, try a Courier Dual Standard, V.32 bis, V.FC, or V.34. Other programs require you to enter an initialization string in the software Modem Setup screen.

  • Page 21: Testing Your Installation

    CHAPTER 4: Communications Software UART Serial Rate 16550 115.2 or 57.6 Kbps 16450 38.4 Kbps 8250 19.2 Kbps NOTE All Speedster 288s have a 16550 UART on the modem. Some software packages offer 28,800, 14,400, and 12,000 bps as serial-port rates. Do NOT select any of these options.

  • Page 22: Commands

    5. Commands You do not need to know the commands in this chapter to use your Speedster 288. The commands shown here tell the Speedster 288 in your PC what to do in very technical terms. Most people use the communications program’s menus, dialog boxes, and icons to tell the communications program what they want the modem to do.

  • Page 23: At Commands

    CHAPTER 5: Commands 5.2 AT Commands Displays a basic command list; online help. Manual Answer; goes off hook in answer mode. Pressing any key aborts the operations. Re-executes the last issued command. Used mainly to redial. This does not require the AT prefix and does not require that you press the ENTER key.
  • Page 24 SPEEDSTER 288 INTERNAL FAX/MODEM Dials the phone number string stored in NVRAM at position n (n = 0 through 3). Phone numbers are stored with the &Zn=s command. Displays a list of Dial commands. Sets local echo. E0 (zero) Echo OFF.
  • Page 25 CHAPTER 5: Commands Returns online. O0 (zero) Returns online. Returns online and retrains. Sets pulse dial (for phone lines that don’t support touchtone dialing). Displays/suppresses result codes. Q0 (zero) Displays result codes. Quiet mode; no result codes. Displays result codes only in Originate mode. Sr.b=n Sets bit .b of register r to n (0/OFF or 1/ON).
  • Page 26 SPEEDSTER 288 INTERNAL FAX/MODEM Xn Setting Result Codes 0/OK • • • • • 1/CONNECT • • • • • 2/RING • • • • 3/NO CARRIER • • • • • 4/ERROR • • • • • 5/CONNECT 1200 •...
  • Page 27 CHAPTER 5: Commands Selects power-on/reset default configuration. Y0 (zero) Default is profile 0 setting in NVRAM. Default is profile 1 setting in NVRAM. Generic Template (&F0). Hardware Flow Control (&F1). Software Flow Control (&F2). Resets modem. Z0 (zero) Resets modem to NVRAM profile selected by Y command.
  • Page 28 SPEEDSTER 288 INTERNAL FAX/MODEM &Dn Controls Data Terminal Ready (DTR) operations. &D0 (zero) DTR override. &D1 Reserved. Normal DTR operations. &D2 &Fn Loads a read-only (non-programmable) factory configuration. &F0 (zero) Generic template. &F1 Hardware flow-control template. &F2 Software flow-control template.
  • Page 29 CHAPTER 5: Commands &Nn Sets connect speed. If connection cannot be established at this speed, the modem will hang up. &N0 (zero) Variable rate. 300 bps. &N1 &N2 1200 bps. &N3 2400 bps. &N4 4800 bps. &N5 7200 bps. &N6 9600 bps.
  • Page 30 SPEEDSTER 288 INTERNAL FAX/MODEM &Tn Begins test modes. &T8 Initiates Analog Loopback with self-test and error detector. Sets floor connect speed when &Un is set greater than 0. &Nn &Un is the ceiling connect speed. See &Nn. &U0 (zero) Disabled.

  • Page 31: S-Registers

    CHAPTER 5: Commands <Ctrl>K Cancels the display of the help screens. <Ctrl>S Stops/restarts help screens. Escapes to online-command mode. This does not require the AT prefix and does not require that you press the ENTER key. 5.3 S-Registers To type in an S-Register, first type the AT prefix, then the S-Register number (0 to 255, unless otherwise indicated), then =, and then the numeric value.
  • Page 32 SPEEDSTER 288 INTERNAL FAX/MODEM Register Default Function Sets the required duration, in tenths of a second, of the remote modem’s carrier signal before recognition by your modem. Sets the duration, in tenths of a second, that the modem waits after loss of carrier before hanging up.
  • Page 33 CHAPTER 5: Commands Register Default Function 0 (zero) Bit-mapped register. Select the bit(s) you want on and set S13 to the total of the values in the Value column. For example, ATS13=17 enables bit 0 (value is 1) and bit 4 (value is 16).
  • Page 34 SPEEDSTER 288 INTERNAL FAX/MODEM Register Default Function 0 (zero) Reserved. 0 (zero) Bit-mapped register setup. To set the register, see instructions for S13. Value Result 0 (zero) Disable ARQ/MNP for V.22. Disable ARQ/MNP for V.22 bis. Disable ARQ/MNP for V.32/V.32 bis/V.32terbo.
  • Page 35 CHAPTER 5: Commands Register Default Function 0 (zero) Sets the duration, in minutes, for the inactivity timer. The timer activates when there is no data activity on the phone line; at time-out the modem hangs up. S19 = 0 disables the timer. 0 (zero) Reserved.
  • Page 36 SPEEDSTER 288 INTERNAL FAX/MODEM Register Default Function 0 (zero) Bit-mapped register setup. To set the register, see instructions for S13. Value Result 0 (zero) only originates V.21 calls. (Default Bell 103.) Enables unencoded (non- trellis coded) modulation in V.32 mode; rarely used part of ITU-TSS Recommen- dation V.32.
  • Page 37 CHAPTER 5: Commands Register Default Function 0 (zero) Eliminates the V.32 answer tones for a faster connection. Default item (all times are in tenths of seconds). Disables all connections except V.32 at 9600 bps. Sets the duration, in tenths of a second, of the V.21 answer mode fallback timer.
  • Page 38 SPEEDSTER 288 INTERNAL FAX/MODEM Register Default Function 0 (zero) Bit-mapped register setup. To set the register, see the instructions for S13. Value Result 0 (zero) Disable 2400 symbol rate. Disable 2743 symbol rate. Disable 2800 symbol rate. Disable 3000 symbol rate.
  • Page 39 CHAPTER 5: Commands Register Default Function 0 (zero) Sets an optional delay, in seconds, before a forced hang-up and clearing of the Transmit buffer when DTR drops during an ARQ call. This allows time for a remote modem to acknowledge receipt of all transmitted data before it is disconnected.

  • Page 40: Troubleshooting

    IRQ settings to COM port 3 and IRQ 5. If you change your COM port and IRQ settings, also make the changes in your software and in Windows. If your Speedster 288 does not answer the phone or does not “go off hook” to dial a number...

  • Page 41: During Data Transfer

    CHAPTER 6: Troubleshooting If both modems exchange carrier signals but fail to establish a data communications link... • Place the call again. You may have had a bad phone line or a bad connection. The telephone company routes all calls, even local calls, differently each time you call.
  • Page 42 SPEEDSTER 288 INTERNAL FAX/MODEM If your communications software is reporting many Cyclic Redundancy Check (CRC) errors and low Characters Per Second (CPS)... • Place the call again. You may have had a bad phone line or a bad connection. The telephone company routes all calls, even local calls.
  • Page 43 CHAPTER 6: Troubleshooting If you have run DOS 6.0’s Double Spaced program, do the following before running any fax software: Windows Users: • Open the Windows SYSTEM.INI file. • Add this line under the [386 Enh] header: EMMEXCLUDE=C800-D1FF DOS Users: •...

  • Page 44: Calling Black Box

    It contains no user-serviceable parts. Contact Black Box. Before you do, make a record of the history of the problem. Black Box will be able to provide more efficient and accurate assistance if you have a complete description, including: •...
  • Page 45 © Copyright 1996. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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