If You Need Service Or; Assistance - Whirlpool RB770PXT Use & Care Manual

If you need service or assistance,
we suggest you follow these five steps:
l. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If nothing operates:
l
Is the oven wired into a live circuit
with the proper voltage? (See "ln-
stallation Instructions!')
l
Have you checked your home's
main fuses or circuit breaker box?
If the upper oven will not operate:
l
Is the Upper Oven Selector turned to
a setting (BAKE or BROIL, but not
TIMED BAKE]?
l
Is the Upper Oven Temperature Con-
trol turned to a temperature setting?
If the lower oven will not operate:
l
Is the Lower Oven Temperature Con-
trol turned to a temperature setting?
If the Self-Cleaning cycle will
not operate on upper oven:
l
Are the Upper Oven Selector and
the Upper Oven Temperature Con-
trol set on CLEAN?
l
Does the electronic clock show the
correct time of day?
l
Did you push the Self-Cleaning
Button?
If sol1 Is visible on continuous-
cleaning lower oven finish:
l
The special finish is designed to
gradually reduce oven soil
during
normal baking or roasting. It is not
designed to keep your oven spot-
less, only presentably clean.
l
If you broil often, you may see oven
soil.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page23 for how to clean.
l
Sugar and starchy spills may leave
stains. See page23 for hand clean-
ing tips.
Keep foil on oven bottom to
26
catch these spills.
If cooking results are not what you
expected:
l
Is the oven level?
l
Are you using pans recommended
in the
Cooking Guide?
l
If baking, have you allowed
T/2
to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
See
the
Cooking Guide
for more infor-
mation on cooking problems and
how to solve them.
2.
If you need
assistance?. .
Call Whirlpool COOL-LINE" serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.