If You Need Service Or Assistance - Whirlpool RM288PXS Use & Care Manual

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
3.
If you need service?..
Performance problems often result from little
things you can fix yourself without tools of any
kind.
II nothlng operates:
l
Is the oven correctly wired into o live circuit
with the proper voltage?
(See "Installation Instructions:')
l
Have you checked the moln fuse or circuit
breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a setting (BAKE
or BROIL, but not TIMED BAKE]?
l
Is the Oven Temperature Control turned to a
temperature setting?
If the Self-Cleanlng cycle will not operate:
l
Are the Oven Selector and Oven Tem-
perature Control set to CLEAN?
l
Does the Clock show the correct time of day?
l
Is the Stop lime set ahead to the time you
want the cleaning cycle to stop?
l
Is the Lock Lever all the way to the right?
It oooklng results arenT what you expected:
l
Is the oven level?
l
Are you using pans recommended in the
Cooklng Guide?
9 If baking, have you allowed 1Yz to 2 inches
(4-5 cm) on all sides of the pans for air
circulation?
l
Does the oven temperature seem too low or
too high? See "Adjusting the Oven Tem-
perature Control:' page 7.
l
Have you preheated the oven as the recipe
calls for?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe from a reli-
able source?
See the Cooklng Gulde for more information
on cooking problems and how to solve them.
2. If you need assistance%.
Call Whlrlpool COOL-LINE@ rervlce as-
slstance telephone number. Dlal free from
anywhere In the U.S.:
and talk with one of our trained Consultants.
The Consultants can instruct you in how to ob-
taln satisfactory operation from your ap-
pliance or, If service is necessary, recom-
mend a qualified service company in your
area.
ice companies. TECH-
CARE service technicians
are trained to fulfill the product warranty and
provide after-warranty service, anywhere in
the United States. To locate TECH-CARE service
in your area, call our COOL-LINE service as-
sistance telephone number (see Step 2) or
look in yourtelephone directory Yellow Pages
under:
4. If you have a problem?..
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one
of our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M- 63. North
Benton Harbor, Ml 49022
5.
If you need FSP@
replacement parts%.
FSP" is a registered trademark of Whirlpool
Corporation forquality parts. Look forthissym-
bol of quality whenever you need a replace-
ment part for your Whirlpool appliance. FSP
replacement parts will fit right and work right,
because they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool COOL-LINE service assistance
number in Step 2.
*If you must call or write, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order
to better respond to your request for
assistance,
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