Troubleshooting - Princess 01.338900.01.001 Instruction Manual

• Note: Please re-install the roller brush in the original order of disassembly
after it's fully dry.
How to open the roller brush kit cover
• Rotate the lid of the roller brush so that it is facing you.
• With both thumbs holding the lid of the roller brush, push it up.
• The cover of roller brush is opened, like illustrated in the picture below.

TROUBLESHOOTING

Error code for sensors
Error Code Cause
E1 Dustbin box not installed
E2 Power switch off while charging
E3 Lower battery or auto charging
failed
E11 Left stair detect sensor problem
E12 Right stair detect sensor problem
E13 Front stair detect sensor problem
E21 Left wheel off ground
E22 Right wheel off ground
E23 Front Wheel off ground
E31 Front bumper left side micro
switch stuck or broke
EN
Solution
Install dustbin box properly
Turn on power switch
Charge the Cleaner manually
Clean left stair detect sensor or replace it
Clean right stair detect sensor or replace it
Clean front stair detect sensor or replace it
Put the machine in a safe place
Put the machine in a safe place
Put the machine in a safe place
Check if it was stuck, or replace it
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