Limited Warranty - Johnson Controls York EBE Series User's Information, Maintenance And Service Manual

Downflow / upflow electric furnace

Table of Contents

WARRANTY TERMS: Johnson Controls Unitary Products ("Company") warrants this product to be free from defects in factory workmanship and

material under normal use and service and will at its option, repair or replace defective parts without charge, subject to the exclusions below and

according to the terms outlined in this warranty. Company reserves the right, at its sole discretion, to provide an equivalent complete replacement

unit in place of repair parts. Alternatively, Company may at its option, offer a replacement price allowance to be applied toward the purchase of a new

unit offered by Company. The exact allowance amount will be determined at the discretion of Company, based upon availability, age of existing

equipment and current market conditions, but excluding items as ductwork, wiring, piping, and installation costs. The warranty period for obtaining

repaired or replacement parts, or an allowance shall not extend beyond the original warranty period as stated below. In addition, if a replacement unit

is provided by Company, the warranty period for the complete replacement unit is limited to the remainder of the original warranty period.

This warranty covers only equipment described by the Product Model Number and Unit Serial Number on the equipment or listed on the Warranty

Registration Card, and applies only to products installed in the United States, Canada, or Puerto Rico. Company shall have no responsibility for

installation, service, shipping, handling or other costs or charges, except as otherwise provided in this warranty. Tampering, altering, defacing, or

removing the product serial number will serve to void this warranty. This warranty extends only to the original consumer purchaser and is nontrans-

ferable.

For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all

local, state, and national codes; and the product or residence must not be removed from its place of original installation. This warranty does not apply

to any unit sold over the Internet, by telephone or other electronic means unless the dealer that buys or sells a unit over the Internet, by telephone or

other electronic means also installs the unit. In the absence of a recorded Warranty Registration Card, the warranty period will begin upon product

shipment from Company. If you are unaware of the effective warranty date, contact Company at (877) 874-7378 or

www.upgproductregistration.com.

FOR PRODUCT REGISTRATION: For your benefit and protection, register your product with Company promptly after installation. This will initiate

the warranty period and allow us to contact you, should it become necessary. You can register your product by returning the Warranty Registration

Card on the back page of this Booklet or online at www.upgproductregistration.com.

Product Model Number: ___________________________________

Unit Serial Number: _______________________________________

WARRANTY PERIOD: The warranty period in years, depending on the part, is as shown in the chart below.

FOR WARRANTY SERVICE OR REPAIR: Contact your installing or servicing dealer.

WARRANTY PERIOD: The warranty period in years, depending on the part, is as shown in the chart below.

Furnace Model

EBE/EUE

NOTES:

The warranty period for any replacement part provided here under shall not extend beyond the warranty period stated above.

The warranty period will begin on the purchase date of the residence when the product is installed as original equipment, or the installation date

when installed in a residence previously purchased by the consumer.

MAINTENANCE: Company strongly recommends regular periodic preventive maintenance on this equipment. The person most familiar with the

equipment in your HVAC system is a Participating Dealer, who can ensure that your maintenance program meets the Company Warranty conditions,

maximize the equipment efficiency, and service your unit within the mandated guidelines. For additional buyer protection, Residential Home Comfort

Plans are available from a Participating Dealer. These plans provide you with additional years of warranty service protection including labor charges.

Home Comfort Plans must be purchased within one (1) year from the date the equipment was installed.

FOR WARRANTY SERVICE OR REPAIR: Notify the Installing Dealer or a Participating Dealer, preferably in writing, as soon as possible after you

have discovered the problem. Be sure to include the Product Model Number, Unit Serial Number, Installation Date, and a description of the problem.

You may find the Installing Dealer's name on this page or on the equipment, and you can locate Participating Dealers online. If a Dealer response is

not received within a reasonable amount of time, notify Company at: Johnson Controls Unitary Products, Consumer Relations, 5005 York Drive, Nor-

man, OK 73069 or by telephone at (877) 874-7378. All warranty service or repair will be performed during regular business hours, Monday through

Friday 9:00 AM - 5:00 PM. Service requests sent to Company without prior Dealer contact will be referred back to a Participating Dealer. Because

this process takes time, it is in the best interest of the Consumer to contact a Participating Dealer directly.

Johnson Controls Ducted Systems