Troubleshooting Guide - Panasonic DVD-S25UP-S Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated
in the chart do not solve the problem, see "Product information" on page 18 for assistance.
Power
No power.
The unit is automatically
switched to the standby
mode.
No operation
No response when any
buttons pressed.
No response when remote
control buttons pressed.
No picture or sound.
You have forgotten your
ratings password.
Reset all the settings to Factory
Preset.
Specific operation impossible or incorrect
It takes time before play
starts. [MP3]
Programmed items are not
played. [DVD-V]
A menu screen appears
during skip or search.
Subtitle
Subtitle position is wrong.
No subtitles.
The subtitles overlap closed
captions recorded on discs.
A-B repeat
Point B is automatically
determined.
A-B repeat is automatically
canceled.
Picture incorrect
Picture distorted.
Picture size doesn't fit the
screen.
SETUP menus or other
screen displayed incorrectly
or colors appear faded.
Menu not displayed
correctly.
Ghosting or horizontal line
streaking.
16
≥Insert the AC power supply cord securely into the household AC outlet.
≥The unit automatically switches to standby after approximately 30 minutes in the stop
mode if you set "Auto Power Off" in the SETUP menu. Turn the power back to ON.
≥The Sleep timer functioned.
≥The unit may not be operating properly due to lightning, static electricity or some other
external factor. Turn the unit off and then back to ON. Alternatively, turn the unit off,
disconnect the AC power supply cord, and then reconnect it.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Check that the batteries are installed correctly.
≥The batteries are depleted: Replace them with new ones.
≥Point the remote control at the remote control sensor and operate.
≥Check the video or audio connection.
≥Check the power or input setting of the connected equipment.
≥While stopped, press and hold [D] and [;] on the unit and then also press
and hold [<] on the unit until "Initialized" disappears from the television. Turn the unit
off and on again. All settings will return to the default values.
≥When an MP3 track includes still picture data, it may happen. Even after the track
starts, the correct play time will not be displayed, but this is normal.
≥Some items will not be played even if you programmed them.
≥This is normal for Video CDs.
[VCD]
≥Adjust the position.
≥Display the subtitles.
≥Clear the subtitles.
≥The end of an item becomes point B when it is reached.
≥A-B repeat is canceled when you press [QUICK REPLAY].
≥Ensure that the unit is connected directly to the television, and is not connected
through a video cassette recorder.
≥Change "TV Aspect" in the SETUP menu.
≥Use the television to change the aspect. If your television does not have that function,
change "4:3 Aspect" in the Display menu.
≥Change the Zoom setting.
≥The unit and television are using different video systems.
[The\Middle\East,\South\Africa,\Russia,\Australia\and\N.Z.]
Use a multi-system or PAL television.
[Other\areas]
Use a multi-system or NTSC television.
≥Restore the zoom ratio to a1.00.
≥Set the subtitle position to 0.
≥Set "4:3 Aspect" in the Display menu to "Normal".
≥This may be caused as a result of the film or video recording quality, or editing
method. You may be able to correct this by selecting "480I" from the picture menu.
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