Kenmore Connect Tm System - Kenmore 796.6142 Series Use & Care Manual

Should you experience any problems with your
dryer, it has the capability of transmitting data via
your telephone to the Kenmore Connect Team. This
gives you the capability of speaking directly to our
specially trained technicians. The technician records
the data transmitted from your machine and uses it
to analyze the issue, providing a fast and effective
diagnosis.
Using the Kenmore Connect
First, call 1-844-553-6667 (U.S.A.) or 1-800-469-4663 (Canada). If the number of the phone you are using is on file
and is asociated with your dryer, you will be quickly relayed to a Kenmore Connect team agent. Follow the technician's
instructions and perform the following steps only when requested to by the Kenmore Connect Team agent.
HOLD
the call center, no more than one inch from (but not touching) the machine.
NOTE: Do not press any other buttons or turn the cycle selector knob.
PUSH
POWER button.
3...
2... LISTEN
1...
phone in place until the tone transmission has finished. The display will count down the time.
Once the countdown is over and the tones have stopped, resume your conversation with
the technician, who will then be able to assist you in using the information transmitted for
analysis.
NOTE:
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be
asked to try again.
• Pressing the POWER button during the transmission will shut off Kenmore Connect.
Kenmore Connect
System
™
the mouthpiece of your phone over the POWER button, when instructed to do so by
and hold the TEMP button while continuing to hold your phone to the
for three beeps. After you hear the three beeps, release the TEMP button. Keep the
System
™
If you experience problems with your dryer, in the U.S.A.
call 1-844-553-6667 and in Canada call 1-800-469-4663.
Only use the Kenmore Connect System feature when
instructed to do so by the Kenmore Connect Team.
The transmission sounds that you will hear are normal
and sound similar to a fax machine.
Kenmore Connect cannot be activated unless your
dryer is turned on by pressing the POWER button. If
your dryer is unable to turn on, then troubleshooting
must be done without using Kenmore Connect.
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