Samsung RR19 Series User Manual page 16

troubleshooting
PROBLEM
The appliance is
not operating at all
or the temperature
is too high or low.
The food in the
Refrigerator is
frozen.
There are unusual
noises.
The front corners
and sides of
the appliance
are warm and
condensation
starts to form.
You can hear a
liquid bubbling in
the appliance.
There is a bad
smell inside the
appliance.
There is a layer
of frost on the
appliances walls.
Condensation
forms on the
inside wall of the
appliance and
around vegetables.
DA68-02643B-00.indb 16
SOLUTION
Check the Refrigerator for the following:
• Check if the power plug is correctly connected.
• Check if the power fuse is blown.
• Is the temperature control or control panel correctly set?
• Does sun shine on the appliance or are there any heat sources nearby?
• Is the back of the appliance too close to the wall?
• Do not store the hot food till it comes to room temperature.
• Did you leave the Refrigerator or freezer door open for a long time?
If a problem occurs, contact your service agents.
• Is the temperature control or control panel set to the coldest temperature?
• Is the surrounding temperature too low?
• Check if the appliance is installed on a stable and even floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound occurs when the various accessories contract or expand.
• Heat-proof pipes are installed in the front corners of the appliance to prevent
condensation from forming.
When the surrounding temperature rises, this may not always be effective.
However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface of the appliance
when the moisture in the air comes into contact with the cool surface of the
appliance.
• This is the refrigerant, which cools the inside of the appliance.
• Is there any spoiled food inside of the Refrigerator?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your Refrigerator periodically and throw away any spoiled or suspect food.
• Are the air outlet vents blocked by food stored inside the Refrigerator?
• Space the food out as much as possible to improve ventilation.
• Is the door fully closed?
• Food with a high water content is stored uncovered with a high humidity level or the
door has been left open for a long time.
• Store the food with a cover or in sealed containers.
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