Appendix Afaq; A1 Why Does My Device Fail To Start Up After Connecting The Power; A2 Why Does My Device Dialing Fail; A3 Why Does My Device Positioning Fail - HIKVISION DS-MP1803 Quick Start Manual

A1 Why does my device fail to start up after connecting the power?

 Check power supply specification.
 Check power cord wiring. For details, refer to 3.1 Power Cord Wiring.

A2 Why does my device dialing fail?

 Check 3G/4G antenna connection.
 Place 3G/4G antenna away from metal objects.
 Check your SIM card balance.
 Ensure 3G/4G dial parameters are correct.

A3 Why does my device positioning fail?

 Vertically install positioning antenna on the automobile roof with no shelter.
 Ensure your vehicle is in a place with good GPS signal.

A4 Why does my device make a beeping sound after starts up?

 Install an SD card and format it after installation.
 Go to storage management interface to check SD card status. Replace it with a good one when
it is error.
 To cancel the beeping sound and use the device without SD card, go to exception settings
interface.

A5 Why does my device fail to connect to platform?

 Check platform settings.
 Check platform database and other modules if platform running status is abnormal.
Intelligent Analyzer Quick Start Guide
Appendix A
21
FAQ