If You Need Service Or Assistance - Whirlpool EC5100 Use And Care Manual

Whirlpool automatic ice maker use and care guide ec5100
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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance
problems
often result from little
things you can find and fix yourself without
tools of any kind.
Unit does not run:
l
Cycle
Control
Knob must be in the "ON"
position.
l
Check
to see that power cord is plugged
in.
l
Check
for blown fuse or tripped
circuit
breaker
in electrical
supply
to machine.
l
Room temperature
must be above
55°F.
(13°C). Otherwise,
bin thermostat
may sense
cold room temperature
and shut off even
though
bin is not full of ice. Also, unit may not
restart once it does shut off.
Unit runs but produces
no ice:
l
Cycle
Control
Knob must be in the "ON"
position.
l
Check
water supply
to make sure it is open.
l
If ice machine
is operated
at an elevation
of
2,000 feet or more above
sea level, both the
bin thermostat
and ice thickness
thermostat
need to be recalibrated.
See Installation
Instructions.
Unit runs but produces
very little ice:
l
Room temperature
may be extremely
high,
over 90°F. (32°C). In this case, it is normal
for
ice production
to be low.
l
Dirt or lint may be blocking
the air flow
through the finned condenser.
Condenser
needs to be cleaned.
l
Check to see if the unit has a scale build-up
in water and freezing
system. Clean, if
necessary.
Grid is not cutting
ice sheets:
l
Check the grid harness plug to make sure the
connection
is secure.
Taste in ice cubes:
l
There may be an unusually
high mineral
content
in water supply. Water may need to
be filtered
or treated.
l
Do not store any foods in the ice bin.
l
Packaging
material
not all removed.
A more detailed
"Trouble Diagnosis
Chart" and
other technical
information
is shipped
with
each unit and is located
in the unit compart-
ment section.
Service
repair and replacement
parts man-
uals may be ordered
directly
from:
Whirlpool
Corporation
Whirlpool
Drive
Attention:
Literature
Department
La Porte, Indiana
46350
Specify
the model
number
of the ice machine
when ordering.
10

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