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If you need service or assistance, we suggest
you follow these four steps:
Performance
problems
often
result from little
things you can find and fix yourself
without
tools
of any kind.
1. If dishwasher
won't run, or stops during
cycle:
l
is doortightly
closed
and securely
latched?
9 Has cycle
been
correctly
set (and
Control
Knob pulled
out]?
l
Is water turned
on?
l
Has house
fuse blown
or circuit
breaker
tripped?
Whirlpool
has a na-
tionwide
network
of
i 2
~ifl
01
franchised
TECH-
CARE'
Service
Com-
panies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
1
FRANCHISED
SERVICE
and
provide
after-
I
warranty
service,
l
is the
power
cord
plugged
in (if so
anywhere
in
the
equipped)?
United States. To locate
TECH-CARE service
in your
l
Has electrical
power
Qeen interrupted?
area, call our COOL-LINE service
assistance
tele-
l
if motor has stopped
because
of overload,
phone
number
[see Step 2) or look in your tele-
it will automaticallv
reset itself within
a few
phone
directory
Yellow Pages under:
I.
Before calling
for assistance..
. 3. If you need service"'. . .
minutes.
If motor
boes
not start,
call
for
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
service.
MAJOR-
SERVICE
8 REPAIR
OR
MAJOR-
REPAIRING
8 PARTS
l
Are you using
the POTS & PANS Cycle
or
HI-TEMP WASHING Option?
is the dishwasher
waiting
for water to heat?
2. if water
remains
in the dishwasher:
l
Has the cycle
completed?
l
A small amount
of remaining
water is normal.
l
is drain air gap
clogged?
3. If detergent
remains
in the covered
deter-
gent cup:
l
is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front.)
l
Is the dishwasher
detergent
fresh and
dry
without
lumps?
l
Is the cycle
completed?
4. if you
hear
grinding,
grating,
crunching,
buzzing
sounds:
l
A hard object
has probably
entered
the
POWERClEAN
Module.Thesoundshould
stop when the object
is ground
up.
2. If you need assistance':'...
Call
Whirlpool
COOL-LINE
B service
assis-
tance
telephone
number.
Dial free from:
Continental
U.S
. . . . . . . . (800) 253-1301
Michigan..
. . . .'. : 1: 1.. . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if ser-
vice is necessary,
recommend
a qualified
service
company
in your area.
WHIRLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARE
SERVICE
FRANCHISEDTECH
CARESERVICE
.SERVI(
t ('O.MP.4 Y,E.S
.SERI'I('E
('OMR4.VlE.S
XYZSERVICECO
XYZSERVICECO
123MaDle
999.9999
123 Maple..
999.9999
OR
WASHING
MACHINES,
DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE
~'O.M~4.L'lES
XYZSERVICECO
123MaDle.-..-.-..--999~9999
0
FSP is a registered
trademark
of WhIrlpool
Corporalron
for
FSP
quality
parts.
took
for thus
symbol
of quality
whenever
R
you
need
a replacement
part
for your
Whrrlpool
appliance
FSP replacement
parts
will
frt rrght
and
work
rrght.
because
they
are
mode
to the
same
exacting
specrflcations
used
to build
every
new
Whirlpool
applrance
4. If you have a problem"'...
Call
our COOL-LINE
service
assistance
tele-
phone
number
(see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please
provide:
model
number,
serial
number,
date
of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order
to better
respond
to
your request
for assistance.
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