Whirlpool SC863OEW Use & Care Manual page 11

2. If you need assistance* . . .
Call Whirlpool Consumer Assistance Center
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service* . . .
Y!iY
Whirlpool has a nation-
id1 01~
wide network of authorized
SERVICE
WhirlpoolSM service
companies. Whirlpool
service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in the United
States. To locate the authorized Whirlpool
service company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory Yellow
Pages under:
APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR-SERVICE & REPAIR MAJOR - REPAIRING I PARTS
OR
WASHING MACHINES, DRYERS
& IRONERS-SERVICING
4. If you need FSP" replacement parts* . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts will fit right and work right, because they are
made to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your area,
refer to Step 3 above or call the Whirlpool
Consumer Assistance Center number in Step 2.
5. If you are not satisfied with how the
problem was solved' . . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of indepen-
dent consumer experts that voices consumer
views at the highest levels of the major appli-
ance industry.
l
Contact MACAP only when the dealer, autho-
rized servicer and Whirlpool have failed to
resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
'When requesting assistance, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in order to
better respond to your request.
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple 999-9999