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Surface element too hot or not hot
enough.
Surface element turns off by itself.
Scratches or abrasions on cooktop
surface.
Metalmarks.
Brown streaks or specks.
Areas of discoloration with metallic
sheen.
Oven smokes excessively when
broiling.
Convection fan does not rotate
Oven control panel beeps and
displays an F code error.
•
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
Dial markings are an indicator of relative heat settings and will vary slightly.
•
Voltage is incorrect. Be sure appliance is properly connected to the power source
specified in the installation instructions. If you are not sure about this requirement, call 1-
844-553-6667 in the U.S.A. and 1-800-469-4663 in Canada for service (see back
cover).
•
Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat
bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight
pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.
•
This is normal. The element temperature rises gradually and evenly. As the temperature
rises, the element will glow red. To maintain the selected setting, the element will cycle
ON and OFF. The heating element retains enough heat to provide a uniform and consis-
tent heat during the OFF cycle.
•
Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches
do not affect cooking and will become less visible with time.
•
Cleaning materials not recommended for ceramic-glass cooktop have been used. See
"Cooktop Cleaning"
on
•
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
•
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks. See
"Cooktop maintenance"
•
Boilovers are cooked onto surface. Use razor blade scraper to remove soil. See
maintenance"
on
page
•
Mineral deposits from water and food. Remove using a ceramic glass cooktop cleaning
cream. Use cookware with clean, dry bottoms.
•
Incorrect setting. Follow broiling instructions in the
•
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling.
•
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
•
Insert on broiler pan wrong side up. Grease does not drain into broiler pan. Always place
the insert on the broiler pan with the ribs up and the slots down to allow grease to drip
into the pan.
•
Broiler pan used without insert or insert cover with aluminum foil. Do not use the broiler
pan without the insert or cover the insert with aluminum foil.
•
Oven door is open. Convection fan will turn off if oven door is opened when convection is
active. Close oven door.
•
Oven control has detected a fault or error condition. Press STOP/CLEAR to clear the
error code. Try bake or broil function. If the F code error repeats, turn off power to appli-
ance, wait 5 minutes and then repower appliance. Set clock with correct time of day. Try
bake or broil function again. If fault recurs, press STOP to clear and call 1-844-553-6667
in the U.S.A. and 1-800-469-4663 in Canada for assistance (see back cover).
page
35.
on
page
35.
35.
42
"Setting Broil"
on
page
22.
"Cooktop
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